Records Control Schedule (RCS) Website Feedback Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

RCS Website Feedback Survey Questions - Final_OMB30950070

Records Control Schedule (RCS) Website Feedback Survey

OMB: 3095-0070

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Please help NARA improve our services to you by taking a few moments to fill out this survey. Thank you!

  1. Are you a:


NARA employee

Federal agency Records Officer

Contractor who works with Federal government records

Non-US Government employee who manages records

Researcher

Member of a public interest group (such as Society for American Archivists)

Interested citizen

Other (please specify)





  1. How often do you visit the Records Control Schedule (RCS) website (http://archives.gov/records-mgmt/rcs/)

Daily

Weekly

Monthly

Quarterly

Never (Logic applied (skips to question 1.a.) to this will lead to a single question of (1a.) “Why do you not use the website? [Comment box]” and then exit)

Other (please specify) [Comment box]



  1. What is your primary reason for visiting the site?

To view or download specific schedules

To view or download specific types of schedules (i.e. big bucket schedules, HR records, case files, etc.)

To view or download schedules of a particular agency

Other (please specify) [Comment box]



  1. Are you able to quickly find the information you need on the website?

Yes (Logic – skip #4)

No



  1. If you were unable to find the information you needed, why? (Please choose all that apply)

The RCS System is too slow

Item titles are unclear or incorrect

The schedule is not where I expected it to be

Other (please specify) [Comment box]







  1. If you used the search function on the website, were you able to find the information you were looking for?

Yes

Yes, with some difficulty

No, I could not find what I needed

No, I have not used the search function (Logic, skip #6)



  1. Please describe any problems you had using the search function.

(Text box)



  1. Are you able to print and download information easily?

Yes

No

Not applicable - I have not printed or downloaded information (Logic – skip #8)



  1. Please describe any problems you had using the print/download functions.

(Text box)



  1. Would you like to see more information about each schedule, including details about appraisal of records?

Yes (please describe what information you would like to see) (Text box)

No

No opinion



  1. The RCS website currently offers schedules in PDF format. Does this format meet your business needs?

Yes

No

Partially meets my needs



  1. Are there other formats aside from PDF that would be helpful?

(Text box)



  1. Please describe other ways you use the RCS website which have not been discussed. (i.e. you have systems that link to the URL for specific schedules, you look at other agencies schedules as models for your own, you need to share schedules with others, etc.)

(Text box)



  1. What do you like about the RCS website?

(Text box)



  1. What do you not like about the RCS website?

(Text box)



  1. Would you like any of the following features to be part of the website? (Please choose all that apply.)

RSS feeds

Email alerts when updates are made to the site

Share information via social media

Other (please specify) [Comment box]



  1. Is the information on the FAQ section (http://archives.gov/records-mgmt/faqs/rcs.html) of the website helpful?

Yes

I have not looked at the FAQ section

No (please explain why) [Comment box]



  1. Is there anything you wish the website could do that it does not do now or any features you wish it had?

(Text box)



  1. Is there anything else you would like to share with us to help improve the user interface and experience of the website?

(Text box)



  1. Is there a reason why do you not use the RCS website? [Comment box] (Logic – only shows if “never” was chosen for #1)


PAPERWORK REDUCTION ACT PUBLIC BURDEN STATEMENT: You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Public burden reporting for this collection of information is estimated to be less than 5 minutes per response. Send comments regarding the burden estimate or any other aspect of the collection of information, including suggestions for reducing this burden, to National Archives and Records Administration (ID), 8601 Adelphi Rd, College Park, MD 20740-6001. DO NOT SEND COMPLETED FORMS TO THIS ADDRESS.



OMB Control No. 3095-0070 Expiration date 10/31/2017

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorTamee Fechhelm
File Modified0000-00-00
File Created2021-01-26

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