30 Day Federal Register Notice

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices

Permit No. TE–044846

Permit No. TE–082908

Applicant: U.S. Geological Survey and
National Park Service, Ventura,
California

Applicant: Mary Belk, New Braunfels,
Texas
The applicant requests a new permit
to take (collect adult vouchers) the
Conservancy fairy shrimp (Branchinecta
conservatio), longhorn fairy shrimp
(Branchinecta longiantenna), Riverside
fairy shrimp (Streptocephalus woottoni),
San Diego fairy shrimp (Branchinecta
sandiegonensis), and vernal pool
tadpole shrimp (Lepidurus packardi) in
conjunction with research activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.

The applicant requests a permit
renewal to remove/reduce to possession
from lands under Federal jurisdiction
the Boechera hoffmannii (Arabis h.)
(Hoffmann’s rock cress), Arctostaphylos
confertiflora (Santa Rosa Island
manzanita), Berberis pinnata subsp.
insularis (island barberry), Castilleja
mollis (soft-leaved paintbrush), Dudleya
traskiae (Santa Barbara Island
liveforever), Galium buxifolium (island
bedstraw), Gilia tenuiflora subsp.
hoffmannii (Hoffmann’s slenderflowered gilia), Malacothamnus
fasciculatus var. nesioticus (Santa Cruz
Island bush-mallow), Malacothrix
indecora (Santa Cruz Island
malacothrix), Malacothrix squalida
(Island malacothrix), Phacelia insularis
subsp. insularis (island phacelia), and
Thysanocarpus conchuliferus (Santa
Cruz Island fringepod) in conjunction
with genetic research and population
studies in Channel Islands National
Park, California, for the purpose of
enhancing the species’ survival.
Permit No. TE–082908
Applicant: Melanie Rocks, San Diego,
California
The applicant requests a permit
renewal to take (harass by survey,
capture, handle, release, and collect
adult vouchers) the Conservancy fairy
shrimp (Branchinecta conservatio),
longhorn fairy shrimp (Branchinecta
longiantenna), Riverside fairy shrimp
(Streptocephalus woottoni), San Diego
fairy shrimp (Branchinecta
sandiegonensis), and vernal pool
tadpole shrimp (Lepidurus packardi)
and take (survey by pursuit, livecapture, handle, and release) the Quino
checkerspot butterfly (Euphydryas
editha quino) in conjunction with
survey activities throughout the range of
the species in California for the purpose
of enhancing the species’ survival.
Permit No. TE–60151B

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Applicant: Lisa Franklin, Crestline,
California
The applicant requests a new permit
to take (locate and monitor nests) the
least Bell’s vireo (Vireo bellii pusillus)
and take (capture, handle, and release)
the San Bernardino kangaroo rat
(Dipodomys merriami parvus) in
conjunction with survey activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.

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Permit No. TE–60218B
Applicant: James Hickman, San
Bernardino, California
The applicant requests a new permit
to take (capture, handle, and release) the
San Bernardino kangaroo rat
(Dipodomys merriami parvus) in
conjunction with survey activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.
Permit No. TE–768251
Applicant: Biosearch Associates, Santa
Cruz, California
The applicant requests a permit
renewal to take (capture, handle, and
release) the Fresno kangaroo rat
(Dipodomys nitratoides exilis) and
Tipton kangaroo rat (Dipodomys
nitratoides nitratoides); take (capture,
handle, mark, and release) the Santa
Cruz long-toed salamander (Ambystoma
macrodactylum croceum); take (harass
by survey, capture, handle, and release)
the California red-legged frog (Rana
aurora draytonii); take (harass by
survey, capture, handle, mark, and
release) the San Francisco garter snake
(Thamnophis sirtalis tetrataenia); and
take (capture and release) the
Conservancy fairy shrimp (Branchinecta
conservatio), longhorn fairy shrimp
(Branchinecta longiantenna), and vernal
pool tadpole shrimp (Lepidurus
packardi), in conjunction with survey
and research activities throughout the
range of the species in California for the
purpose of enhancing the species’
survival.
Permit No. TE–233367
Applicant: Laura Gorman, Encinitas,
California
The applicant requests a permit
amendment to take (harass by survey,
capture, handle, release, and collect
adult vouchers) the Conservancy fairy
shrimp (Branchinecta conservatio),
longhorn fairy shrimp (Branchinecta

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longiantenna), Riverside fairy shrimp
(Streptocephalus woottoni), San Diego
fairy shrimp (Branchinecta
sandiegonensis), and vernal pool
tadpole shrimp (Lepidurus packardi) in
conjunction with survey activities
throughout the range of the species in
California for the purpose of enhancing
the species’ survival.
Permit No. TE–050122
Applicant: California Department of
Fish and Wildlife, Bishop, California
The applicant requests a permit
amendment to take (capture, handle,
mark, collect biological samples, radiocollar, survey, translocate, hold overnight, and release) the Sierra Nevada
bighorn sheep (Ovis canadensis sierrae)
in conjunction with survey and research
activities throughout the range of the
species in California for the purpose of
enhancing the species’ survival.
Public Comments
We invite public review and comment
on each of these recovery permit
applications. Comments and materials
we receive will be available for public
inspection, by appointment, during
normal business hours at the address
listed in the ADDRESSES section of this
notice.
Before including your address, phone
number, email address, or other
personal identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Dated: March 10, 2015.
Michael Long,
Acting Regional Director, Pacific Southwest
Region, Sacramento, California.
[FR Doc. 2015–06230 Filed 3–17–15; 8:45 am]
BILLING CODE 4310–55–P

DEPARTMENT OF THE INTERIOR
Office of the Secretary
[15XD4523WK DWK000000.000000
DS64900000 DQ.64920.15COPER]

Proposed Renewal of Information
Collection: 1090–0007, American
Customer Satisfaction Index (ACSI)
Government Customer Satisfaction
Surveys
Office of Strategic Employee
and Organization Development, Federal
Consulting Group.

AGENCY:

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices
Notice and request for
comments.

ACTION:

In compliance with section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995, the Federal
Consulting Group within the
Department of the Interior announces
that it has submitted a request for a
proposed extension of information
collection for the American Customer
Satisfaction Index (ACSI) Government
Customer Satisfaction Surveys to the
Office of Management and Budget and
requests public comments on this
submission. The information collection
request describes the nature of the
information collection and the expected
burden and cost.
DATES: Office of Management and
Budget has up to 60 days to approve or
disapprove the information collection
request, but may respond after 30 days;
therefore, public comments should be
submitted to Office of Management and
Budget by April 17, 2015, in order to be
assured of consideration.
ADDRESSES: Send your written
comments by facsimile to (202) 395–
5806 or email (OIRA_Submission@
omb.eop.gov) to the Office of
Information and Regulatory Affairs,
Office of Management and Budget,
Attention: Desk Office for the
Department of the Interior (1090–0007).
Also, please send a copy of your
comments to Federal Consulting Group,
Attention: Richard Tate, 1849 C St. NW.,
MS 2256, Washington, DC 20240–0001,
or by facsimile to (202) 513–7686, or via
email to [email protected].
Individuals providing comments should
reference Customer Satisfaction Surveys
(OMB ID: 1090–0007).
FOR FURTHER INFORMATION CONTACT: To
request additional information or copies
of the form(s) and instructions, please
write to the Federal Consulting Group
(see contact information provided in the
ADDRESSES section above). You may also
review the information collection
request online at http://
www.reginfo.gov/public/do/PRAMain.
SUPPLEMENTARY INFORMATION:
SUMMARY:

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I. Abstract
The Office of Management and Budget
regulation at 5 CFR 1320, which
implement provisions of the Paperwork
Reduction Act of 1995 (Public Law 104–
13), require that interested members of
the public and affected agencies have an
opportunity to comment on information
collection and recordkeeping activities
[see 5 CFR 1320.8(d)]. The Office of
Strategic Employee and Organization
Development, Federal Consulting Group
has submitted a request to the Office of

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Management and Budget to renew its
approval of this collection of
information for three years.
The proposed renewal of this
information collection activity provides
a means to consistently assess,
benchmark, and improve customer
satisfaction with Federal government
agency programs and/or services within
the Executive Branch. The Federal
Consulting Group of the Department of
the Interior serves as the executive agent
for this methodology and has partnered
with the Claes Fornell International
Group (CFI Group) and the American
Customer Satisfaction Index (ACSI) to
offer the ACSI to Federal government
agencies.
The CFI Group, a leader in customer
satisfaction and customer experience
management, offers a comprehensive
model that quantifies the effects of
quality improvements on citizen
satisfaction. The CFI Group has
developed the methodology and
licenses it to the American Customer
Satisfaction Index, an independent
organization which produces the
American Customer Satisfaction Index
(ACSI). This national indicator is
developed for different economic
sectors each quarter, which are then
published in The Wall Street Journal.
The ACSI was introduced in 1994 by
Professor Claes Fornell under the
auspices of the University of Michigan,
the American Society for Quality (ASQ),
and the CFI Group. The ACSI monitors
and benchmarks customer satisfaction
across more than 200 companies and
many U.S. Federal agencies.
The ACSI is the only cross-agency
methodology for obtaining comparable
measures of customer satisfaction with
Federal government programs and/or
services. Along with other economic
objectives—such as employment and
growth—the quality of outputs (goods
and services) is a part of measuring
living standards. The ACSI’s ultimate
purpose is to help improve the quality
of goods and services available to
American citizens.
ACSI surveys conducted by the
Federal Consulting Group are subject to
the Privacy Act of 1974, Public Law 93–
579, December 31, 1974 (5 U.S.C. 552a).
The agency information collection is an
integral part of conducting an ACSI
survey. The contractor will not be
authorized to release any agency
information upon completion of the
survey without first obtaining
permission from the Federal Consulting
Group and the participating agency. In
no case shall any new system of records
containing privacy information be
developed by the Federal Consulting
Group, participating agencies, or the

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14153

contractor collecting the data. In
addition, participating Federal agencies
may only provide information used to
randomly select respondents from
among established systems of records
provided for such routine uses.
There is no other agency or
organization able to provide the
information accessible through the
surveying approach used in this
information collection. Further, the
information will enable Federal
agencies to determine customer
satisfaction metrics with discrimination
capability across variables. Thus, this
information collection will assist
Federal agencies in making the best use
of resources in a targeted manner to
improve service to the public.
This survey asks no questions of a
sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
or other matters that are commonly
considered private.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it is operating under a currently
valid OMB control number. The Office
of Management and Budget control
number for this collection is 1090–0007.
The control number will be displayed
on the surveys used. Response to the
surveys is voluntary.
II. Data
(1) Title: American Customer
Satisfaction Index (ACSI) Government
Customer Satisfaction Surveys.
OMB Control Number: 1090–0007.
Current Expiration Date: March 31,
2015.
Frequency of Collection: Once per
survey.
Description of Respondents:
Individuals, Business, and State, Local,
or Tribal Governments who have
utilized Federal Government services.
Type of Review: Renewal.
(2) Annual reporting and record
keeping burden.
Total Annual Burden Hours: 16,000.
Estimated Number of Respondents:
Participation by Federal agencies in the
ACSI is expected to vary as new
customer segment measures are added
or deleted. However, based on historical
records, projected average estimates for
the next three years are as follows:
Average Expected Annual Number of
Customer Satisfaction Surveys: 100.
Respondents: 800 per survey.
Annual responses: 80,000.
Frequency of Response: Once per
survey.
Average minutes per response: 12.0.
Burden hours: 16,000 hours.
(3) Description of the need and use of
the information: The proposed renewal

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Federal Register / Vol. 80, No. 52 / Wednesday, March 18, 2015 / Notices

of this information collection activity
provides a means to consistently assess,
benchmark, and improve customer
satisfaction with Federal government
agency programs and/or services within
the Executive Branch.
(4) As required under 5 CFR
1320.8(d), a Federal Register notice
soliciting comments on the collection of
information was published on
November 18, 2014 (79 FR 68689–90).
No comments were received. This
notice provides the public with an
additional 30 days in which to comment
on the proposed information collection
activity.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for Office of Management and
Budget approval. Comments are invited
on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information shall have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the collection of
information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
All written comments will be
available for public inspection by
appointment with the Federal
Consulting Group at the contact
information given in the ADDRESSES
section. The comments, with names and
addresses, will be available for public
view during regular business hours. If
you wish us to withhold your personal
information, you must prominently state
at the beginning of your comment what
personal information you want us to

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withhold. We will honor your request to
the extent allowable by law.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: March 12, 2015.
Jessica Reed,
Director, Federal Consulting Group.
[FR Doc. 2015–06241 Filed 3–17–15; 8:45 am]
BILLING CODE 4334–12–P

DEPARTMENT OF THE INTERIOR
Bureau of Reclamation
[RR01115000, 15XR0680A1,
RX.R0336900.0019100]
Notice of Public Meeting of the Yakima
River Basin Conservation Advisory Group;
Yakima River Basin Water Enhancement
Project, Yakima, Washington

Bureau of Reclamation,
Interior.
ACTION: Notice.
AGENCY:

The Yakima River Basin
Conservation Advisory Group, Yakima
River Basin Water Enhancement Project,
established by the Secretary of the
Interior, will hold a public meeting. The
Yakima River Basin Conservation
Advisory Group is a Federal advisory
committee that provides technical
advice and counsel to the Secretary of
the Interior and Washington State on the
structure, implementation, and
oversight of the Yakima River Basin
Water Conservation Program.
DATES: The meeting will be held on
Friday, April 10, 2015, from 9 a.m. to
12:00 p.m.
ADDRESSES: The meeting will be held at
the Bureau of Reclamation, Yakima
Field Office, 1917 Marsh Road, Yakima,
Washington 98901.
FOR FURTHER INFORMATION CONTACT:
Timothy McCoy, Manager, Yakima
River Basin Water Enhancement Project,
(509) 575–5848, extension 209;
facsimile (509) 454–5612; or by email at
[email protected].
SUPPLEMENTARY INFORMATION: The
Yakima River Basin conservation
Advisory Group (CAG) provides
recommendations to the Secretary of the
Interior and the State of Washington on
the structure and implementation of the
basin conservation program; with that
the group provides recommendations on
rules, regulations, and administration to
facilitate the voluntary sale and lease of
water. The CAG provides oversight to
the Yakima River Basin Conservation
Plan, and provides an annual review of
SUMMARY:

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the implementation of the Water
Conservation Program, including the
applicable water conservation
guidelines of the Secretary used by
participating entities in preparing their
individual water conservation plan.
Agenda. The primary purpose of the
meeting is to update CAG members of
the status of ongoing and future projects
being funded with Yakima River Basin
Water Enhancement Project funds. This
meeting is open to the public.
Public Disclosure. Before including
your address, phone number, email
address, or other personal identifying
information in your comment, you
should be aware that your entire
comment—including your personal
identifying information—may be made
publicly available at any time. While
you can ask us in your comment to
withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Dated: February 26, 2015.
Timothy McCoy,
Program Manager, Pacific Northwest Region.
[FR Doc. 2015–06258 Filed 3–17–15; 8:45 am]
BILLING CODE 4332–90–P

DEPARTMENT OF THE INTERIOR
Office of the Secretary
[15XD4523WK DWK000000.000000
DS64900000 DQ.64920.15COPER]

Proposed Renewal of Information
Collection: 1090–0008, E-Government
Web Site Customer Satisfaction
Surveys (Formerly American Customer
Satisfaction Index (ACSI) EGovernment Web Site Customer
Satisfaction Surveys)
Office of Strategic Employee
and Organization Development, Federal
Consulting Group, Department of the
Interior.
ACTION: Notice and request for
comments.
AGENCY:

In compliance with section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995, the Federal
Consulting Group within the
Department of the Interior announces
that it has submitted a request for a
proposed extension of information
collection for the E-Government Web
site Customer Satisfaction Surveys to
the Office of Management and Budget,
and requests public comments on this
submission. The information collection
request describes the nature of the
information collection and the expected
burden and cost.

SUMMARY:

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