Focus groups

Appendix C4. Focus Group SAQ: Remote Non-Completers

HUD’s First-Time Homebuyer Study

Homebuyer Education and Counseling Questionnaire

For Focus Group Participants: Remote – Non-Completers

Instructions:

Please complete Parts I and II.

Complete Part III only if you have decided against buying a house at this time.

Return the completed questionnaire to the study team member before the group begins.

Part I: Homebuyer Education

Homebuyer education consisted of the online modules on eHome America’s website that you had the opportunity to complete as part of the study. Below is a list of topics that may have been covered in those modules. We would like to know how helpful each topic was to you. If you did not have a chance to complete the online modules please tell us how helpful you think each topic might have been to you. For each topic, please check one box – your choices are: very helpful, somewhat helpful, or not very helpful. If the topic was not covered, then check the box in the column marked not covered.

Please check one: I completed the homebuyer education online modules  I did not complete the homebuyer education online modules 
Topics:	Very Helpful	Somewhat Helpful	Not Very Helpful	Not Covered
a. Initial home search				
b. Steps in the home purchase process				
c. Mortgage options				
d. Mortgage pre-qualification process				
e. Shopping for a mortgage with lenders				
f. Predatory lending				
g. Downpayment assistance				
h. Budgeting				
i. Affordability of a home purchase				
j. Understanding credit				
k. Creating a savings plan				
l. Preventing mortgage delinquency				
m. Responsibilities of ongoing home maintenance				
n. Major home repairs and home improvements				
o. Energy efficiency				
p. Role of real estate professionals in the home purchase transaction				
q. Other: Please list other topics and check the appropriate box. ______________________________________				

Part II: Individual Homebuyer Counseling

Homebuyer counseling was the one-on-one personalized session with a HUD-approved counselor that you were offered as part of this study. Below is a list of topics that may have been covered in that session. We would like to know how helpful each topic was to you. If you did not have a chance to complete the counseling session please tell us how helpful you think each topic might have been to you. For each topic, please check one box – your choices are: very helpful, somewhat helpful, or not very helpful. If the topic was not covered, then check the box in the column marked not covered.

Please check one: I completed the homebuyer counseling telephone session  I did not complete the homebuyer counseling telephone session 
Topics:	Very Helpful	Somewhat Helpful	Not Very Helpful	Was Not Covered
Pros and cons of homeownership				
Steps in the home purchase process				
Assessing homeownership readiness				
Understanding mortgage options				
Mortgage pre-qualification process				
Shopping for a mortgage with lenders				
Understanding and finding down payment assistance				
Budgeting and tracking expenses				
Affordability of a home purchase				
Reviewing and correcting credit reports				
Common credit problems and solutions				
Creating and using a household spending and savings plan				
Preventing mortgage delinquency				
Finding the right neighborhood				
Finding the right house				
Ongoing home maintenance, repairs, and improvements				
Home energy efficiency				
Role of real estate professionals in the home purchase transaction				
Reviewing loan documents and the purchase contract				
Other: Please list other topics and check the appropriate box. ______________________________________				

Part III: Decision Not to Purchase a Home at this Time

Some study participants may have decided they are no longer interested in purchasing a home at this time. Which statement best describes your current situation?

I’m no longer interested in purchasing a home at this time  CONTINUE

I have purchased a home or still in the process of purchasing a home SKIP QUESTIONS

Below is a list of reasons why you might have decided against purchasing a home at this time. For each reason, please check whether it was a big reason, a small reason, or not a reason for you.

Please check one box for each reason.
Reasons:	Big Reason	Small Reason	Not A Reason
The person I was planning to purchase a home with is no longer interested in purchasing a home.			
I learned I needed to repair my credit first.			
I want to save more money before I purchase a home.			
I did not like the houses I could afford.			
Renting is a better option for me at this time.			
I did not like the neighborhoods I could afford.			
I learned I could not afford to buy a home.			
There was a change in my (or my co purchaser’s) financial situation.			
I was concerned about the economy.			
Not the right choice for me for the long term.			
More expensive than I thought.			
Too much responsibility.			
Other: Please list other reasons and check the appropriate box ______________________________________			

THANK YOU FOR COMPLETING THIS QUESTIONNAIRE

Please return completed questionnaire to the study team before the group begins.

Pre-Purchase Homeownership Counseling Demonstration and Impact Evaluation  ▌pg. 12