Information Collection

Intake: Lender staff (concierge teams)

IC 203708 under ICR 201412-2528-002 · OMB 2528-0293.

Documents and Forms

Documents and forms in this information collection
Document NameDocument Type
Appendix O. Bank of America Concierge Voicemail Script 8.17.12.docx Other-telephone script
Appendix N Bank of America Concierge Script Final (3.5.13).docx Other-telephone script
Appendix P Wells Fargo Maritz Study Participant Recruitment Script Final (3.5.13).docx Other-telephone script

Information Collection (IC) Details

View Information Collection (IC)

layout table

Information Collection Instruments:
table that charts list of instruments
Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-telephone script Appendix O. Bank of America Concierge Voicemail Script 8.17.12.docx No   Paper Only
Other-telephone script Appendix N Bank of America Concierge Script Final (3.5.13).docx No   Paper Only
Other-telephone script Appendix P Wells Fargo Maritz Study Participant Recruitment Script Final (3.5.13).docx No   Paper Only

Federal Enterprise Architecture Business Reference Module


table that charts list of burden
  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 0 0 -87,516 0 0 87,516
Annual IC Time Burden (Hours) 0 0 -4,376 0 0 4,376
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

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table that charts IC Documents
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