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pdfROME Design Package 2014-03-11
Create an Account - Terms of Service (CATS) .................................................................................................... 5
Create an Account – Terms of Service – Error .................................................................................................... 6
Create Account – Verify Your Identity (CAVI) ..................................................................................................... 7
Create Account - Verify Identity (Expanded - Option 1) ..................................................................................... 8
Create Account - Verify Identity (Expanded - Option 2) ..................................................................................... 9
Create Account - Verify Identity (Expanded - Option 3) ................................................................................... 10
Create Account - Verify Identity (Expanded - Option 4) ................................................................................... 11
Financial Strike .................................................................................................................................................. 12
Create an Account – Verify your identity. Identity Strike * We can’t verify the information you provided. .. 13
Create Account - Secure Your Identity (CASI) ................................................................................................... 14
Create Account - Create Account (CACA) ......................................................................................................... 15
Create Account - Create Account (Feedback States) ........................................................................................ 16
Password Reset Questions (Expanded) ............................................................................................................ 17
Create Account - Confirmation (Standard) (CAC) ............................................................................................. 18
Create Account - Confirmation (Enhanced) (CACE) .......................................................................................... 19
OOW Lockout * Not Banned from Field Office ................................................................................................. 20
OOW Lockout * Banned from Field Office ........................................................................................................ 21
Permanent Lockout * Banned from Field Office .............................................................................................. 22
Permanent Lockout * Not Banned from Field Office ....................................................................................... 23
Under Age * Not Banned from Field Office ...................................................................................................... 24
Under Age * Banned from Field Office ............................................................................................................. 25
We’re sorry…Service is not available ................................................................................................................ 26
Electronic Access Blocked * Not Banned from Field Office .............................................................................. 27
Electronic Access Blocked * Banned from Field Office ..................................................................................... 28
Activation Code Expired * Not Banned from Field Office ................................................................................ 29
Activation Code Expired * Banned from Field Office ....................................................................................... 30
Activation Code Does Not Exist * Not Banned from Field Office ..................................................................... 31
Activation Code Does Not Exist * Banned from Field Office ............................................................................ 32
Finish Setting Up Account (In-Person Process) (FATS) ..................................................................................... 33
Finish Setting Up Account – Terms of Service (ERRTOSIPP) ............................................................................. 34
Finish Setting Up Account - Verify Identity (FAVI) ............................................................................................ 35
Finish Setting Up Account - Verify Identity. We cannot verify the information you provided. ....................... 36
Finish Setting Up Account - Create Account (FACA) ......................................................................................... 37
Finish Setting Up Account - Create Account. Username already in use. .......................................................... 38
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Finish Setting Up Account – Confirmation (FAC) .............................................................................................. 39
Sign In (SI).......................................................................................................................................................... 40
Sign In- No Account Exists ................................................................................................................................. 41
Terms of Service (LTS) ....................................................................................................................................... 42
Sign In – Terms not Accepted ........................................................................................................................... 43
Error – Identity Lockout * Not Banned From Field Office ................................................................................ 44
Error – Identity Lockout - Banned From Field Office ........................................................................................ 45
Error - Account Expired ..................................................................................................................................... 46
Error - Password Expired (PE) ........................................................................................................................... 47
Error – Cannot Create Account – Banned ......................................................................................................... 48
Error – Cannot Create Account ......................................................................................................................... 49
Error - You Already Have an Account ............................................................................................................... 50
Enable Extra Security (ESLP) ............................................................................................................................. 51
Enable Extra Security - Add Phone (ESAP) ........................................................................................................ 52
Enable Extra Security - Enter Text Code (ESET) ................................................................................................ 53
Extra Security – Incorrect Text Entered ............................................................................................................ 54
Enable Extra Security - Enter Upgrade Code (ESUC)......................................................................................... 55
Enable Extra Security - Incorrect Code Entered................................................................................................ 56
Error – Upgrade Code Expired .......................................................................................................................... 57
Enable Extra Security – Confirmation (ESC) ...................................................................................................... 58
Cancel Extra Security (CES) ............................................................................................................................... 59
Cancel Extra Security – Confirmation (CESCC) .................................................................................................. 60
Extra Security Sign In (ESSI)............................................................................................................................... 61
Password Expired – Change password ............................................................................................................. 62
Forgot Username – Provide Info (UNF) ............................................................................................................ 63
Forgot Username – Identity Strike.................................................................................................................... 64
Forgot Username - Confirmation ...................................................................................................................... 65
Forgot Password (FPVI) ..................................................................................................................................... 66
Forgot Password - Provide Answers (FPPA)...................................................................................................... 67
Forgot Password - Provide Answers – Strike .................................................................................................... 68
Error – Password Reset Question Strikeout ..................................................................................................... 69
Forgot Password - Update Password (FPUP) .................................................................................................... 70
Forgot Password – Confirmation ...................................................................................................................... 71
Forgot Password - Email Password (FEP) .......................................................................................................... 72
Forgot Password - Password Sent..................................................................................................................... 73
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Reset or Disable Extra Security – Terms of Service Request (RDESR) .............................................................. 74
Reset or Disable Extra Security – Terms of Service - Error ............................................................................... 75
Reset or Disable Extra Security - Provide Info (RDESPI) ................................................................................... 76
Reset or Disable Extra Security – Reset Not Allowed ....................................................................................... 77
Reset or Disable Extra Security - Mail Confirmation (RDESMC) ....................................................................... 78
Reset or Disable Extra Security (RODES) ........................................................................................................... 79
Reset or Disable Extra Security (RODES - Expanded)........................................................................................ 80
Reset Cell Phone - Add New Phone (RCPANP).................................................................................................. 81
Reset Cell Phone - Enter Security Code (RCPESC) ............................................................................................. 82
Reset Cell Phone - Enter Reset Code (RCPERC) ................................................................................................ 83
Error – Reset Code Expired ............................................................................................................................... 84
Reset Cell Phone – Confirmation (RCPC) .......................................................................................................... 85
Disable Extra Security – Confirmation (DESC) .................................................................................................. 86
Reset or Disable Extra Security - No Letter (RDESNL) ....................................................................................... 87
Error –Account Blocked *Not Banned .............................................................................................................. 88
Error –Account Blocked * Banned .................................................................................................................... 89
Error – Disable Extra Security – Terms ............................................................................................................. 90
Account Settings – Standard (AS) ..................................................................................................................... 91
Update Password .............................................................................................................................................. 92
Update Password - Confirmation (Standard) ................................................................................................... 93
Update Password - Confirmation (Enhanced) .................................................................................................. 94
Update Email (UPEML) ...................................................................................................................................... 95
Update Email - Confirmation (Standard) .......................................................................................................... 96
Update Email - Confirmation (Enhanced) ......................................................................................................... 97
Update Password Reset Questions (UPRQ) ...................................................................................................... 98
Update Password Reset Questions - Confirmation (Standard) ........................................................................ 99
Update Password Reset Questions - Confirmation (Enhanced) ..................................................................... 100
Deactivate Account (DAC) ............................................................................................................................... 101
Deactivate Account – Confirmation (DACC) ................................................................................................... 102
Add Extra Security (AES) ................................................................................................................................. 103
Terms of Service to add Extra Security online * Not Banned from the Field Office ...................................... 104
Add Extra Security - Provide Info (AESPI) ....................................................................................................... 105
Financial Lockout * Not Banned from Field Office ......................................................................................... 106
Financial Lockout * Banned from Field Office ................................................................................................ 107
Add Extra Security – Confirmation (AESC) ...................................................................................................... 108
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Account Settings - Enhanced (Pending) .......................................................................................................... 109
Account Settings - Enhanced .......................................................................................................................... 110
Update Cell Phone Number (CCPNEN) ........................................................................................................... 111
Update Cell Phone Number - Enter Code (CCPNETC) ..................................................................................... 112
Update Cell Phone Number – Text Code Does Not Match ............................................................................. 113
Update Cell Phone Number – Reached the limit on the number of attempts ............................................... 114
Update Cell Phone Number – Confirmation ................................................................................................... 115
Disable Extra Security (DES) ............................................................................................................................ 116
Disable Extra Security - Confirmation ............................................................................................................. 117
Help - Privacy & Security ................................................................................................................................. 118
Help - Privacy & Security (continued) ............................................................................................................. 119
Help - Privacy & Security (continued) ............................................................................................................. 120
Help - How does this work? (HHDTW) ............................................................................................................ 121
Help - Show me how it works. (HSMHTW) ..................................................................................................... 122
Help - Tell me more. (Credit Card) (HCC) ........................................................................................................ 123
Help - Tell me more. (W-2 Tax Form) (HW2) .................................................................................................. 124
Help - Tell me more. (1040 Tax Form) (H1040) .............................................................................................. 125
Help - Tell me more. (Direct Deposit) (HDD) ................................................................................................. 126
Help - Why are these questions important? (HWQI) ..................................................................................... 127
Help - How can I protect my identity? (HCIPMI )............................................................................................ 128
Help - What if I get a new cell phone number? (HLPN) .................................................................................. 129
Policy – Paperwork Reduction Act Statement (HPWRACT) ............................................................................ 130
Policy – Privacy Act Statement (HPAS) ........................................................................................................... 131
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Create an Account - Terms of Service (CATS)
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Create an Account – Terms of Service – Error
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Create Account – Verify Your Identity (CAVI)
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Create Account - Verify Identity (Expanded - Option 1)
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Create Account - Verify Identity (Expanded - Option 2)
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Create Account - Verify Identity (Expanded - Option 3)
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Create Account - Verify Identity (Expanded - Option 4)
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Financial Strike
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Create an Account – Verify your identity. Identity Strike * We can’t verify the information you provided.
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Create Account - Secure Your Identity (CASI)
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June 3, 2014
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Create Account - Create Account (CACA)
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June 3, 2014
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Create Account - Create Account (Feedback States)
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June 3, 2014
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Password Reset Questions (Expanded)
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June 3, 2014
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Create Account - Confirmation (Standard) (CAC)
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Create Account - Confirmation (Enhanced) (CACE)
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OOW Lockout * Not Banned from Field Office
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OOW Lockout * Banned from Field Office
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Permanent Lockout * Banned from Field Office
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Permanent Lockout * Not Banned from Field Office
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Under Age * Not Banned from Field Office
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Under Age * Banned from Field Office
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We’re sorry…Service is not available
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Electronic Access Blocked * Not Banned from Field Office
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Electronic Access Blocked * Banned from Field Office
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Activation Code Expired * Not Banned from Field Office
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Activation Code Expired * Banned from Field Office
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Activation Code Does Not Exist * Not Banned from Field Office
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Activation Code Does Not Exist * Banned from Field Office
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Finish Setting Up Account (In-Person Process) (FATS)
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Finish Setting Up Account – Terms of Service (ERRTOSIPP)
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June 3, 2014
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Finish Setting Up Account - Verify Identity (FAVI)
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Finish Setting Up Account - Verify Identity. We cannot verify the information you provided.
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Finish Setting Up Account - Create Account (FACA)
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June 3, 2014
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Finish Setting Up Account - Create Account. Username already in use.
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Finish Setting Up Account – Confirmation (FAC)
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Sign In (SI)
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Sign In- No Account Exists
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Terms of Service (LTS)
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Sign In – Terms not Accepted
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June 3, 2014
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Error – Identity Lockout * Not Banned From Field Office
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June 3, 2014
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Error – Identity Lockout - Banned From Field Office
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Error - Account Expired
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Error - Password Expired (PE)
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Error – Cannot Create Account – Banned
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Error – Cannot Create Account
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Error - You Already Have an Account
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Enable Extra Security (ESLP)
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Enable Extra Security - Add Phone (ESAP)
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June 3, 2014
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Enable Extra Security - Enter Text Code (ESET)
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June 3, 2014
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Extra Security – Incorrect Text Entered
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June 3, 2014
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Enable Extra Security - Enter Upgrade Code (ESUC)
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June 3, 2014
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Enable Extra Security - Incorrect Code Entered
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Error – Upgrade Code Expired
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June 3, 2014
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Enable Extra Security – Confirmation (ESC)
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Cancel Extra Security (CES)
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Cancel Extra Security – Confirmation (CESCC)
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Extra Security Sign In (ESSI)
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Password Expired – Change password
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June 3, 2014
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Forgot Username – Provide Info (UNF)
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Forgot Username – Identity Strike
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Forgot Username - Confirmation
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Forgot Password (FPVI)
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Forgot Password - Provide Answers (FPPA)
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Forgot Password - Provide Answers – Strike
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Error – Password Reset Question Strikeout
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June 3, 2014
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Forgot Password - Update Password (FPUP)
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Forgot Password – Confirmation
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Forgot Password - Email Password (FEP)
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Forgot Password - Password Sent
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June 3, 2014
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Reset or Disable Extra Security – Terms of Service Request (RDESR)
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June 3, 2014
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Reset or Disable Extra Security – Terms of Service - Error
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Reset or Disable Extra Security - Provide Info (RDESPI)
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Reset or Disable Extra Security – Reset Not Allowed
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June 3, 2014
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Reset or Disable Extra Security - Mail Confirmation (RDESMC)
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Reset or Disable Extra Security (RODES)
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June 3, 2014
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Reset or Disable Extra Security (RODES - Expanded)
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June 3, 2014
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Reset Cell Phone - Add New Phone (RCPANP)
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June 3, 2014
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Reset Cell Phone - Enter Security Code (RCPESC)
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June 3, 2014
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Reset Cell Phone - Enter Reset Code (RCPERC)
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Error – Reset Code Expired
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June 3, 2014
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Reset Cell Phone – Confirmation (RCPC)
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June 3, 2014
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Disable Extra Security – Confirmation (DESC)
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June 3, 2014
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Reset or Disable Extra Security - No Letter (RDESNL)
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June 3, 2014
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Error –Account Blocked *Not Banned
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June 3, 2014
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Error –Account Blocked * Banned
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June 3, 2014
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Error – Disable Extra Security – Terms
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June 3, 2014
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Account Settings – Standard (AS)
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June 3, 2014
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Update Password
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Update Password - Confirmation (Standard)
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Update Password - Confirmation (Enhanced)
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June 3, 2014
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Update Email (UPEML)
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Update Email - Confirmation (Standard)
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Update Email - Confirmation (Enhanced)
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June 3, 2014
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Update Password Reset Questions (UPRQ)
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June 3, 2014
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Update Password Reset Questions - Confirmation (Standard)
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June 3, 2014
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Update Password Reset Questions - Confirmation (Enhanced)
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June 3, 2014
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Deactivate Account (DAC)
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June 3, 2014
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Deactivate Account – Confirmation (DACC)
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June 3, 2014
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Add Extra Security (AES)
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June 3, 2014
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Terms of Service to add Extra Security online * Not Banned from the Field Office
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June 3, 2014
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Add Extra Security - Provide Info (AESPI)
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June 3, 2014
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Financial Lockout * Not Banned from Field Office
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June 3, 2014
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Financial Lockout * Banned from Field Office
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June 3, 2014
Page 107 of 131
Add Extra Security – Confirmation (AESC)
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June 3, 2014
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Account Settings - Enhanced (Pending)
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June 3, 2014
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Account Settings - Enhanced
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June 3, 2014
Page 110 of 131
Update Cell Phone Number (CCPNEN)
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June 3, 2014
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Update Cell Phone Number - Enter Code (CCPNETC)
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June 3, 2014
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Update Cell Phone Number – Text Code Does Not Match
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June 3, 2014
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Update Cell Phone Number – Reached the limit on the number of attempts
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June 3, 2014
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Update Cell Phone Number – Confirmation
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June 3, 2014
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Disable Extra Security (DES)
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June 3, 2014
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Disable Extra Security - Confirmation
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June 3, 2014
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Help - Privacy & Security
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Help - Privacy & Security (continued)
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June 3, 2014
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Help - Privacy & Security (continued)
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June 3, 2014
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Help - How does this work? (HHDTW)
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June 3, 2014
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Help - Show me how it works. (HSMHTW)
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June 3, 2014
Page 122 of 131
Help - Tell me more. (Credit Card) (HCC)
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June 3, 2014
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Help - Tell me more. (W-2 Tax Form) (HW2)
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June 3, 2014
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Help - Tell me more. (1040 Tax Form) (H1040)
OSES/DASSD
June 3, 2014
Page 125 of 131
Help - Tell me more. (Direct Deposit) (HDD)
OSES/DASSD
June 3, 2014
Page 126 of 131
Help - Why are these questions important? (HWQI)
OSES/DASSD
June 3, 2014
Page 127 of 131
Help - How can I protect my identity? (HCIPMI )
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June 3, 2014
Page 128 of 131
Help - What if I get a new cell phone number? (HLPN)
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June 3, 2014
Page 129 of 131
Policy – Paperwork Reduction Act Statement (HPWRACT)
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June 3, 2014
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Policy – Privacy Act Statement (HPAS)
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June 3, 2014
Page 131 of 131
| File Type | application/pdf |
| File Title | Microsoft Word - Attachment A.1 - ROME Design Package 2014-02-25_DC.doc |
| Author | 177717 |
| File Modified | 2014-06-03 |
| File Created | 2014-06-03 |