In-Person (Intranet) Requestors

SSA's Public Credentialing and Authentication Process

RCS Screens - 2014

In-Person (Intranet) Requestors

OMB: 0960-0789

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DASSD - Screen Documentation

RCS Screen Package
After Release 4.0
UPDATED JUNE 3, 2014

SCREEN DESIGN DOCUMENTATION

Table of Contents
Global Changes ............................................................................................................................................................ 3
Start - Search ................................................................................................................................................................ 4
In Person Search Results - No Account Or Registration Attempt ........................................................................... 5
In Person Search Results - Failed Registration......................................................................................................... 6
Search Results - No Account/Locked ........................................................................................................................ 7
In-Person Search Results - Pending Account ........................................................................................................... 8
Telephone Search Results - No Account ................................................................................................................... 9
Telephone Search Results - Pending Account ........................................................................................................ 10
Account Management Screens ................................................................................................................................. 11
Standard Account ...................................................................................................................................................... 11
Account With Extra Security Before OTP Entered .................................................................................................. 12
Account With Extra Security After OTP Entered ..................................................................................................... 13
Standard Account Blocked ....................................................................................................................................... 14
Standard Account After Unblock .............................................................................................................................. 16
In Person - Standard Account Suspended .............................................................................................................. 17
Panel Bottom Half ...................................................................................................................................................... 18
In Person Manager - Standard Account Suspended ............................................................................................... 19
Telephone - Standard Account Suspended ............................................................................................................. 20
Block Access - Confirm ............................................................................................................................................. 21
Transaction History ................................................................................................................................................... 22
Transaction History - Failed Registration ................................................................................................................ 23
Create Account - Need External Verification ........................................................................................................... 24
Successful Enrollment - Standard ............................................................................................................................ 25
Successful Enrollment - Extra Security ................................................................................................................... 26
Create Account – Verify Identity-RCS ...................................................................................................................... 27
Privacy Act and Paperwork Reduction Act .............................................................................................................. 28

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SCREEN DESIGN DOCUMENTATION

Global Changes
No global changes since Release 2.

February 3, 2014

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Start - Search
h

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In Perrson Sea
arch Res
sults - No
N Account Or Registra
ation
Attem
mpt

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bruary 3, 2014

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In Person Search Results - Failed Registration

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Searc
ch Resullts - No Account
A
t/Locked
d

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bruary 3, 2014

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In-Perrson Sea
arch Results - Pending
P
Accoun
nt

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Teleph
hone Se
earch Re
esults - No Acco
ount

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Teleph
hone Se
earch Re
esults - Pending
g Account

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Accou
unt Managemen
nt Screens
Stand
dard Acc
count

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Accou
unt With
h Extra Security
S
y Before OTP En
ntered

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NTATION

Accou
unt With
h Extra Security
S
y After OTP Ente
ered

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Standard Account Blocked

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Panel_Botttom Half
default

After “Deny
y unblock
Release 4: The only varia
ation from Rele
ease 2 was thatt we changed t he direction off the check boxxes from a two-column to a vertical config
guration.

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Standard Account After Unblock

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In Perrson - Sttandard Accoun
nt Suspe
ended

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Panel Bottom Half
H
default

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In Person Manager - Standard Account Suspended
Release 4: Added warning message. Added “Unblock” functionality. There is no Deny Unblock functionality for any
Suspended account, even with Manager permissions in person.

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Telephone - Standard Account Suspended

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Block
k Access
s - Confiirm

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Transaction History
H

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Transaction History
H
- Failed Registra
ation

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bruary 3, 2014

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Create
e Accou
unt - Nee
ed Exterrnal Veriification
n

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bruary 3, 2014

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Succe
essful Enrollment - Stan
ndard

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NTATION

Succe
essful Enrollment - Extrra Securrity

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Create Account – Verify Identity-RCS

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Privacy Act and Paperwork Reduction Act

February 3, 2014

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File Typeapplication/pdf
File TitleMicrosoft Word - Attachment B - RCS ScreenPackage.docx
Author177717
File Modified2014-06-03
File Created2014-06-03

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