Survey of RCR Coordinators

Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 0990-0379

TITLE OF INFORMATION COLLECTION: Survey of Research Integrity Officers (RIOs)

PURPOSE:

The purpose of this survey is to solicit customer feedback from the Research Integrity Officers (RIOs) in academic institutions that receive Public Health Service research grants. Specifically, we will ask institutions to rate the educational products that we provide them. The Office of Research Integrity (ORI) intends to use this feedback to improve our internal processes, prioritizing work on products that most benefit the customer and eliminating products that do not benefit the customer. The feedback will be used to make the organization more efficient and to reduce overall costs of production of our educational material.

DESCRIPTION OF RESPONDENTS:

Respondents will be a randomly selected group of Research Integrity Officers (RIOs) who work for academic institutions currently receiving Public Health Service research grants.

TYPE OF COLLECTION: (Check one)

[ ] Customer Comment Card/Complaint Form [X ] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[] Focus Group [ ] Other: ______________________

CERTIFICATION:

I certify the following to be true:

1. The collection is voluntary.

2. The collection is low-burden for respondents and low-cost for the Federal Government.

3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

4. The results are not intended to be disseminated to the public.

5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.

Name:____Dr. Kathryn Partin____________________________________________

To assist review, please provide answers to the following question:

Personally Identifiable Information:

1. Is personally identifiable information (PII) collected? [ ] Yes [X ] No

2. If Yes, is the information that will be collected included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

3. If Applicable, has a System or Records Notice been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [ X ] No

BURDEN HOURS

Category of Respondent	No. of Respondents	Participation Time	Burden
Private Sector	553	8.5 min	78.34 hrs.
Totals	553	8.5 min	78.34 hrs.

FEDERAL COST: The estimated annual cost to the Federal government is __$28,251.75____

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [X ] Yes [ ] No

If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?

We will employ a simple random sampling method to select from the universe of potential respondents. ORI has a database with the names and contact information for all 7,000 institutions that receive PHS funding. Contact information for the RIOs from each of these institutions will be exported to a Microsoft Excel file. We will then use Excel to generate 1,106 random numbers between 1-7,000, and 7,000 names will also be numbered 1-7,000 (e.g. name ID). If the name ID matches one of the generated random numbers, the name will be selected. The Excel function =RANDBETWEEN(1,7000) will be used to construct this random sample list.

We will then send the RIO survey to the 1,106 randomly selected persons listed as the contact for that institution. With a total population of 7,000 and using a 4% sampling error level, 553 respondents are required to generalize the results at a 95% confidence level. However, research has demonstrated that the response rate for employee surveys, with no incentive and one follow-up reminder is around 50%. Assuming this response rate, the survey will be sent out to 1,106 RIOs to ensure that 553 responses are obtained.

Administration of the Instrument

1. How will you collect the information? (Check all that apply)

[ X ] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

2. Will interviewers or facilitators be used? [ ] Yes [X ] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.

Instructions for completing Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback”

TITLE OF INFORMATION COLLECTION: Provide the name of the collection that is the subject of the request. (e.g. Comment card for soliciting feedback on xxxx)

PURPOSE: Provide a brief description of the purpose of this collection and how it will be used. If this is part of a larger study or effort, please include this in your explanation.

DESCRIPTION OF RESPONDENTS: Provide a brief description of the targeted group or groups for this collection of information. These groups must have experience with the program.

TYPE OF COLLECTION: Check one box. If you are requesting approval of other instruments under the generic, you must complete a form for each instrument.

CERTIFICATION: Please read the certification carefully. If you incorrectly certify, the collection will be returned as improperly submitted or it will be disapproved.

Personally Identifiable Information: Provide answers to the questions.

Gifts or Payments: If you answer yes to the question, please describe the incentive and provide a justification for the amount.

BURDEN HOURS:

Category of Respondents: Identify who you expect the respondents to be in terms of the following categories: (1) Individuals or Households;(2) Private Sector; (3) State, local, or tribal governments; or (4) Federal Government. Only one type of respondent can be selected.

No. of Respondents: Provide an estimate of the Number of respondents.

Participation Time: Provide an estimate of the amount of time required for a respondent to participate (e.g. fill out a survey or participate in a focus group)

Burden: Provide the Annual burden hours: Multiply the Number of responses and the participation time and divide by 60.

FEDERAL COST: Provide an estimate of the annual cost to the Federal government.

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents. Please provide a description of how you plan to identify your potential group of respondents and how you will select them. If the answer is yes, to the first question, you may provide the sampling plan in an attachment.

Administration of the Instrument: Identify how the information will be collected. More than one box may be checked. Indicate whether there will be interviewers (e.g. for surveys) or facilitators (e.g., for focus groups) used.

Please make sure that all instruments, instructions, and scripts are submitted with the request.

5