Vaccines.gov Site-wide Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

0990-0379 Vaccines.gov-Site-Wide-Satisfaction-Survey-updated

Vaccines.gov Site-wide Satisfaction Survey

OMB: 0990-0379

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Vaccines.gov Site-wide Satisfaction Survey

OMB No. 0990-0379

Exp. Date 08/31/2017


Introductory Text

How can we improve? Tell us in this six-question survey.

Questions

  1. Why did you visit Vaccines.gov today? [Multiple choice]

    1. To review the vaccination schedule for infants and children.

    2. To learn about the side-effects of vaccination.

    3. To understand the benefits of vaccination.

    4. To learn about the different scientific methods available for developing vaccines.

    5. To find vaccination services in my area.

    6. To learn more about a specific vaccine.

    7. I am not sure

    8. Other [free text field]


2. Were you able to find what you were looking for? [Single choice]

  1. Yes

  1. Partially

  2. No

  3. Not sure yet/still looking


3. What were you looking for specifically? [Free text field]


4. Do you agree with the following statements? The pages I have read: [Matrix Question]

  1. Are easy to understand

    • Yes

    • No

    • Not sure

  2. Are up to date

    • Yes

    • No

    • Not sure

  3. Allow me to take action

    • Yes

    • No

    • Not sure


5. How can we improve your experience on HHS.gov [free text field]?


6. With which of the following groups do you most strongly identify? [Single choice]

  1. Educators/Researchers

  2. Grantees

  3. Health Care Professionals

  4. HHS Employees/Contractors

  5. Human Services Professionals

  6. Media/Journalists

  7. Government Employees (non-HHS)

  8. Public Policy Professionals/Advocates

  9. Parents/Caretakers

  10. Students/Youth

  11. General Public – please consider other options first.









According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average five minutes per response, including the time to review instructions, and complete and review the information. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer


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