Office of the Assistant Secretary for Health (OASH) Region X External Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

RX Webinar Survey Questions - Final (3)

Office of the Assistant Secretary for Health (OASH) Region X External Customer Satisfaction Survey

OMB: 0990-0379

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Form Approved

OMB No.0990-0379

Exp. Date 08/31/2017


Region X Office of the Assistant Secretary for Health


Thank you for participating in our webinar or meeting. Please take a moment to complete this brief, anonymous survey. Your comments will help us improve our educational outreach efforts.


REQUIRED QUESTIONS

How would you rate the following statements?

  1. The webinar/meeting increased my knowledge and understanding about [insert topic].

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. I intend to apply what I learned in my work.

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. The webinar/meeting was applicable and relevant.

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. I am satisfied with the overall quality of the webinar/meeting.

Strongly Agree Agree Neutral Disagree Strongly Disagree

  1. Please share suggestions for other topics or for improving future webinars/meetings.



OPTIONAL QUESTIONS

  1. My understanding of the role of my agency/division/department in addressing the [insert topic] has increased.

Strongly Agree Agree Neutral Disagree Strongly Disagree



  1. My understanding of prioritizing the needs of various populations [insert topic] has increased.

Strongly Agree Agree Neutral Disagree Strongly Disagree



  1. I am able to identify at least one new promising practice relevant to addressing [insert topic] in our community.

Strongly Agree Agree Neutral Disagree Strongly Disagree



  1. I am able to identify at least one new resource that can help inform efforts to address [insert topic] in our community.

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. I am able to identify next steps to advance efforts to [insert topic] in our community.

Strongly Agree Agree Neutral Disagree Strongly Disagree

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 10 minutes per response, including the time to review instructions, search existing data resources, and gather the data needed to complete and to review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer





  1. I plan to follow-up and explore potential partnerships/collaborations with others that I met today.

Strongly Agree Agree Neutral Disagree Strongly Disagree



  1. The [Name of Webinar or Meeting] has increased my practical skills regarding [Topic 1]. (Insert/delete as many topics as necessary)

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. As a result of the [information I learned, knowledge I gained] through the [Name of Webinar or Meeting], I will be more effective in my work.

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. As a result of my involvement in the [Name of Webinar or Meeting], I have improved my connections with peers/colleagues.

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. As a result of my participation, I am able to [Name of Webinar or Meeting – Goal 1]. (Insert/delete as many objectives/goals as necessary)

Strongly Agree Agree Neutral Disagree Strongly Disagree


  1. Which of the following best describes your position? (Check all that apply)

  • State or local public agency leadership (Commissioners, Directors, Deputies)

  • Program Managers/ Program Director

  • Supervisors

  • Case Workers/Direct Practice Workers

  • Researcher

  • Policy Maker

  • Technical Assistance/ Consultant

  • Advocacy

  • Other (Please describe)


  1. Which of the following best describes your organizational affiliation? (Check all that apply)

  • State public agency

  • Local or county public agency/organization

  • Federal agency

  • Legislature

  • Non-profit (e.g. community-based organization, faith-based organization)

  • Territory

  • Tribal agency/organization

  • Training and technical assistance provider

  • Philanthropy or foundation

  • Early, Elementary, and Secondary Education

  • Higher Education

  • Other (Please describe)


OPTIONAL OPEN-ENDED QUESTIONS

  1. What aspects of the [Name of Webinar or Meeting] were most useful for your work?



  1. Do you have any other comments or suggestions for the planning group?



File Typeapplication/msword
File TitleForm Approved
AuthorDHHS
Last Modified ByWindows User
File Modified2017-05-04
File Created2017-05-04

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