C&P Fast Track Form

C & P Fast Track Form.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

C&P Fast Track Form

OMB: 2125-0628

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 2125-0628)


Shape1 TITLE OF INFORMATION COLLECTION: Comment on Conditions and Performance (C&P) Report


PURPOSE: To collect feedback from online readers of the C&P report including:

  • Group affiliation

  • Primary interests in C&P Report

  • Primary job title or responsibility

  • Current way they hear about the report

  • Preferences for future reports (i.e., print vs. electronic)


DESCRIPTION OF RESPONDENTS:


  • Media (News and Print)

  • Research Agencies/Universities

  • Transportation Groups/Associations

  • Public Policy Groups/Associations

  • Special Interest Groups



TYPE OF COLLECTION: (Check one)


[X] Customer Comment Card/Complaint Form [ ] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name:_J. Woody Stanley, Office Director (Acting), Transportation Policy Studies


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [ ] Yes [X] No

  2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [X ] No

  3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [X ] No


Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [X ] No


BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden (Hours)

Media (News and Print)

60

15 min.

15

Research Agencies/Universities

60

15 min.

15

Transportation Groups/Associations

48

15 min.

12

Public Policy Groups/Associations

48

15 min.

12

Special Interest Groups

60

15 min.

15

Totals

276

15 min. avg.

69


FEDERAL COST: The estimated annual cost to the Federal government is $48,000 to compile and analyze feedback (under contract).


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [X] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


Any reader who accesses the C&P report at the FHWA public web site will be given the opportunity to reply and submit feedback.



Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[X] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

  1. Will interviewers or facilitators be used? [ ] Yes [ X] No


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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified0000-00-00
File Created2021-01-25

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