My NASA DATA Website Pop-Up Satisfaction Survey for Users

Randomly
 selected
 users
 of
 MY
 NASA
 DATA
 will
 be
 presented
 with
 an

unobtrusive
 pop-­‐up.
 The
 pop-­‐up,
 displayed
 below,
 invites
 them
 to

parAcipate
 in
 the
 saAsfacAon
 survey.
 The
 pop-­‐up
 includes
 an
 opt-­‐out

mechanism.
 The
 pop-­‐up
 invitaAon
 and
 opt-­‐out
 language
 was
 suggested

during
 the
 PRA
 process
 for
 clarity
 and
 comprehensibility
 tesAng
 of
 a

previous
 version
 of
 this
 survey.

A
 detailed
 zoom
 on
 the
 pop-­‐up
 is
 included
 on
 the
 next
 page.

Detail:
 pop-­‐up
 survey
 invitaAon.
 Both
 the
 red
 buHon
 at
 the
 boHom
 and

the
 grey
 “X”
 at
 the
 upper
 right
 will
 permanently
 close
 the
 pop-­‐up

invitaAon.

From
 the
 link
 within
 the
 pop-­‐up,
 users
 who
 opt-­‐in
 will
 be
 taken
 to
 the

general
 audience
 web
 user
 saAsfacAon
 survey.

The
 answer
 to
 QuesAon
 1
 will
 determine
 what
 users
 see
 later
 in
 the
 survey,
 using
 built-­‐in

skip
 logic.

All
 users
 will
 proceed
 to
 the
 next
 page.

Following
 this
 quesAon,
 users
 who
 have
 never
 used
 MY
 NASA
 DATA
 before
 this
 visit
 will
 be

routed
 to
 the
 survey’s
 prompt
 for
 general
 feedback;
 see
 page
 11.
 Users
 who
 have
 used
 MY

NASA
 DATA
 before
 will
 proceed
 to
 an
 addiAonal
 quesAon
 depending
 on
 their
 response
 above.

The
 answer
 to
 the
 previous
 quesAon
 will
 determine

what
 users
 see
 next,
 using
 built-­‐in
 skip
 logic.
 The

prompt
 on
 each
 page
 is
 targeted
 to
 that
 parAcular

type
 of
 user.

EDUCATORS
 will
 go
 to
 a
 quesAon
 aimed
 at

educators.

STUDENTS
 will
 go
 to
 a
 quesAon
 aimed
 at
 students.

Parents/guardians/caregivers
 &
 members
 of
 the

public
 will
 go
 to
 a
 quesAon
 aimed
 at
 them.

ScienAsts,
 STEM
 professionals
 and
 NASA
 employees

will
 go
 to
 a
 quesAon
 aimed
 at
 them.

OTHER
 users
 will
 go
 to
 a
 separate
 page,
 will
 have
 the

opportunity
 to
 change
 their
 answer,
 and
 will
 be

given
 an
 opportunity
 to
 describe
 their
 use
 of
 MY

NASA
 DATA.

Each
 respondent
 sees
 only
 one
 of
 these
 pages
 and

prompts,
 tailored
 to
 their
 usage.

Educators:

Students:

Parents,
 Guardians,
 Caregivers
 and
 Members
 of
 the
 General
 Public:

STEM
 Professionals,
 Scien?sts
 and
 NASA
 Employees:

“Other”:

Next,
 all
 respondents
 are
 taken
 to
 a
 prompt
 for

feedback.
 Respondents
 who
 answered
 “Yes”
 to

QuesAon
 1
 are
 routed
 to
 this
 prompt.