Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Remove ICs 153.docx Justification for No Material/Nonsubstantive Change	2025-05-15
Template - Fast Track form.docx Supplementary Document	2024-07-15
2700-0153 2024 SSB.docx Supporting Statement B	2024-07-15
2700-0153 2024 SSA v2.docx Supporting Statement A	2024-08-29

IC Document Collections

IC ID	Document Title	Status
273035	NSPIRES System User Feedback Other-Transmittal email	Unchanged
272665	NASA's Earth Information Center at National Museum of Natural History, Post Opening Survey Other-In person survey script	Unchanged
271674	ICESat-2 Community Assessment Other-Email	Unchanged
271212	IV&V Knowledge Management Feedback Survey Other-Text	Unchanged
270991	Information Data & Analytics Services (IDAS) Customer Feedback Other-Extended Engagement	Unchanged
270656	AFRC Childcare Survey Other-Text	Unchanged
270605	NASA Technology Transition Experience Survey Other-Invitations	Unchanged
268309	Goddard on the Green Post Event Survey Other-Screenshots	Unchanged
268294	NASA Ames Electric Vehicle Charging Survey Other-Text, screenshots, announcement	Unchanged
267593	NASA ARC Center Master Plan Survey Other-Text	Unchanged
267588	NASA Technology Transfer Program Industry Survey Other-Text	Unchanged
267427	OCIO PPBE 26 Feedback Survey Other-Text/ screenshots	Unchanged
267371	Earth Information Center at National Museum of Natural History Evaluation Other-Text	Unchanged
267347	Earthrise Feedback Questionnaire Other-Text	Unchanged
267263	Langley & Glenn Research Center Human Capital Office Customer Experience Survey Other-Text	Unchanged
266960	IV&V PSO Customer Satisfaction Survey Other-Text	Unchanged
264621	Stennis Outreach After Action Survey Other-text	Unchanged
264620	Stennis Event Media Coverage After Action Survey Other-text	Unchanged
264619	Stennis Speakers Bureau After Action Survey Other-text	Unchanged
264618	Stennis Special Event After Action Survey Other-text	Unchanged
264616	Stennis VIP Tour After Action Survey Other-text	Unchanged
264384	ARSET End-of-training Survey Other-screenshots	Unchanged
263895	Educator Professional Development (EPD) Post-Workshop/Webinar Customer Satisfaction Survey Other-Screenshots	Unchanged
263265	DEIA PMO Learning Opportunity Feedback Survey Other-Screenshots	Removed
261530	IDAS Team Meeting Feedback Form Other-Screenshots	Unchanged
261472	Goddard on the Green Post-event Survey Other-Survey text.	Unchanged
261164	Partnership Agreements Development Survey Other-Screenshots	Unchanged
260966	IV&V Values Survey Other-Survey text	Unchanged
259810	Artemis Student Challenges Post Engagement Survey Other-Survey text	Unchanged
259698	Earth Science Division's Applied Sciences Annual Report for Project Participants Other-Survey screenshots	Unchanged
259355	AFRC Mission Support Customer Satisfaction Survey Other-Survey screenshots	Unchanged
259333	AFRC Safety Day 2023 Feedback Survey Other-Survey text	Unchanged
259291	Inside Goddard Workforce Survey Other-Survey screenshots	Unchanged
259217	NASA Website Customer Satisfaction Survey Other-Survey screenshots	Unchanged
258191	Ames Hoteling Space Feedback Other-Survey	Unchanged
257507	NASA Office of Small Business Programs Outreach Events Series Other-Survey	Unchanged
257506	NASA Office of Small Business Programs Learning Series Other-Survey	Unchanged
257254	NASA International Space Apps Challenge Winners Trip / Celebration Survey Other-Survey Screenshots	Unchanged
256907	MSEO Human Resource Business Partner (HRBP) Feedback Other-Survey	Unchanged
255769	SMD IDEA Learning Opportunity Feedback Survey Other-Survey	Removed
255345	Staffing and Classification Services Branch (SCSB) Feedback Survey Other-Survey	Unchanged
255344	International Space Apps Challenge 2022 Registrant Satisfaction Survey Other-Survey	Unchanged
255180	International Space Apps Challenge 2022 Judge / Subject Matter Expert (SME) Survey Other-Survey	Unchanged
255179	International Space Apps Challenge Local Lead Survey 2022 Other-Survey	Unchanged
255174	International Space Apps Challenge Collaborator Satisfaction Survey 2022 Other-Survey	Unchanged
252659	NASA SSC Safety Culture Survey 2022 Other-Survey	Unchanged
252658	NASA NMO Safety Culture Survey 2022 Other-Survey	Unchanged
252657	NASA MSFC Safety Culture Survey 2022 Other-Survey	Unchanged
252656	NASA LaRC Safety Culture Survey 2022 Other-Survey	Unchanged
252655	NASA KSC Safety Culture Survey 2022 Other-Survey	Unchanged
252654	NASA JSC Safety Culture Survey 2022 Other-Survey	Unchanged
252653	NASA HQ Safety Culture Survey 2022 Other-Survey	Unchanged
252652	NASA GSFC Safety Culture Survey 2022 Other-Survey	Unchanged
252651	NASA GRC Safety Culture Survey 2022 Other-Survey	Unchanged
252650	NASA ARC Safety Culture Survey 2022 Other-Survey	Unchanged
252649	NASA AFRC Safety Culture Survey 2022 Other-Survey	Unchanged
252487	NASA SBIR/STTR Request for Information/Customer Experience Survey Other-Survey	Unchanged
250996	IV&V Office of Information Technology (OIT) Annual Survey Other-Survey	Unchanged
250358	NASA SBIR/STTR Proposal Post-Submission Survey Other-Survey	Unchanged
249172	International Space Apps Challenge Local Lead Survey Other-Survey	Removed
248907	International Space Apps Challenge 2021 Registrant Survey Other-Survey	Removed
248453	Kennedy Space Center (KSC) Logistics Branch Customer Satisfaction Survey Other-Survey	Unchanged

ICR Details

OMB Control No: 2700-0153	ICR Reference No: 202505-2700-003
Status: Received in OIRA	Previous ICR Reference No: 202407-2700-003
Agency/Subagency: NASA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 05/22/2025

	Requested	Previously Approved
Expiration Date	08/31/2027	08/31/2027
Responses	10,036,200	10,036,200
Time Burden (Hours)	146,017	146,017
Cost Burden (Dollars)	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from customers and stakeholders will be used to evaluate and improve Agency programs. This collection will enable NASA to expand opportunities to engage members of the public and stakeholders through small discussion groups and focus groups.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 20503	03/22/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 57172	07/12/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 58

IC Title	Form No.	Form Name
AFRC Childcare Survey
AFRC Mission Support Customer Satisfaction Survey
AFRC Safety Day 2023 Feedback Survey
ARSET End-of-training Survey
Ames Hoteling Space Feedback
Artemis Student Challenges Post Engagement Survey
DEIA PMO Learning Opportunity Feedback Survey
Earth Information Center at National Museum of Natural History Evaluation
Earth Science Division's Applied Sciences Annual Report for Project Participants
Earthrise Feedback Questionnaire
Educator Professional Development (EPD) Post-Workshop/Webinar Customer Satisfaction Survey
Goddard on the Green Post Event Survey
Goddard on the Green Post-event Survey
ICESat-2 Community Assessment
IDAS Team Meeting Feedback Form
IV&V Knowledge Management Feedback Survey
IV&V Office of Information Technology (OIT) Annual Survey
IV&V PSO Customer Satisfaction Survey
IV&V Values Survey
Information Data & Analytics Services (IDAS) Customer Feedback
Inside Goddard Workforce Survey
International Space Apps Challenge 2021 Registrant Survey
International Space Apps Challenge 2022 Judge / Subject Matter Expert (SME) Survey
International Space Apps Challenge 2022 Registrant Satisfaction Survey
International Space Apps Challenge Collaborator Satisfaction Survey 2022
International Space Apps Challenge Local Lead Survey
International Space Apps Challenge Local Lead Survey 2022
Kennedy Space Center (KSC) Logistics Branch Customer Satisfaction Survey
Langley & Glenn Research Center Human Capital Office Customer Experience Survey
MSEO Human Resource Business Partner (HRBP) Feedback
NASA AFRC Safety Culture Survey 2022
NASA ARC Center Master Plan Survey
NASA ARC Safety Culture Survey 2022
NASA Ames Electric Vehicle Charging Survey
NASA GRC Safety Culture Survey 2022
NASA GSFC Safety Culture Survey 2022
NASA HQ Safety Culture Survey 2022
NASA International Space Apps Challenge Winners Trip / Celebration Survey
NASA JSC Safety Culture Survey 2022
NASA KSC Safety Culture Survey 2022
NASA LaRC Safety Culture Survey 2022
NASA MSFC Safety Culture Survey 2022
NASA NMO Safety Culture Survey 2022
NASA Office of Small Business Programs Learning Series
NASA Office of Small Business Programs Outreach Events Series
NASA SBIR/STTR Proposal Post-Submission Survey
NASA SBIR/STTR Request for Information/Customer Experience Survey
NASA SSC Safety Culture Survey 2022
NASA Technology Transfer Program Industry Survey
NASA Technology Transition Experience Survey
NASA Website Customer Satisfaction Survey
NASA's Earth Information Center at National Museum of Natural History, Post Opening Survey
NSPIRES System User Feedback
OCIO PPBE 26 Feedback Survey
Partnership Agreements Development Survey
SMD IDEA Learning Opportunity Feedback Survey
Staffing and Classification Services Branch (SCSB) Feedback Survey
Stennis Event Media Coverage After Action Survey
Stennis Outreach After Action Survey
Stennis Speakers Bureau After Action Survey
Stennis Special Event After Action Survey
Stennis VIP Tour After Action Survey

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	10,036,200	10,036,200	0	0	0	0
Annual Time Burden (Hours)	146,017	146,017	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $200,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/22/2025

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