Consumer Response Government and Congressional Boarding Forms

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
BOARDING FORM: CFPB Congressional Portal	Form and Instruction	New	Available
BOARDING FORM: CFPB Government Portal	Form and Instruction	New	Available
Government and Congressional Portal Boarding Forms PRA Supporting Statement (30-day FRN).pdf	Supporting Statement A	Uploaded 2015-09-29	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
218376	Congressional Boarding Form	Form and Instruction	New	BOARDING FORM: CFPB Congressional Portal
218375	Government Boarding Form	Form and Instruction	New	BOARDING FORM: CFPB Government Portal

ICR Details

OMB Control No: 3170-0057	ICR Reference No: 201509-3170-001
Status: Historical Active	Previous ICR Reference No:
Agency/Subagency: CFPB	Agency Tracking No: TI 10443
Title: Consumer Response Government and Congressional Boarding Forms
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/11/2015
Retrieve Notice of Action (NOA)	Date Received in OIRA: 09/29/2015
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2018	36 Months From Approved
Responses	187	0	0
Time Burden (Hours)	41	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: The Consumer Financial Protection Act of 2010 (the "Act") directs the Bureau to facilitate the coordinated collection, monitoring, and response to consumer complaints regarding certain financial products and services. The Act further provides for consumer complaint information sharing between the Bureau and State and Federal agencies ("Agencies") and for consumer complaint sharing and reporting to Congress. To fulfill these mandates, the Bureau has developed separate portals for Agencies and Congressional users as part of its secure web portal offerings (the "Government Portal" and the "Congressional Portal," respectively). Through the portals, Agencies and Congressional offices can view consumer submitted complaint data in a user-friendly format that allows easy identification of complaints currently active in the Bureau's process, complaints referred to a prudential federal regulator and other closed/archived complaints. The portals include features for Agencies and Congressional offices to export selected complaint data and search by company, consumer name, consumer financial product and more. They also allow Agencies and Congressional offices to identify whether a named company has responded to a complaint and view the company closure response category.

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Authorizing Statute(s): PL: Pub.L. 111 - 203 Title X Name of Law: The Consumer Financial Protection Act of 2010
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 36519	06/25/2015
30-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 58467	09/29/2015
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
Congressional Boarding Form	NA	BOARDING FORM: CFPB Congressional Portal
Government Boarding Form	NA	BOARDING FORM: CFPB Government Portal

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	187	0	0	187	0	0
Annual Time Burden (Hours)	41	0	0	41	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: These are new forms; therefore, the entire burden associated with these information collection requests are considered a program change.

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Annual Cost to Federal Government: $15

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Yes

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/29/2015

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