2020 Research and Testing Management Plan Appendix C

Research and Testing_Appendix C.pdf

2016 Census Test

2020 Research and Testing Management Plan Appendix C

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A
Questions
from the
Fy13 and
Fy14
Business
1 Plans
2
3

C.a, C.b

B

ID

SEI1
SEI
SPC

4

C

Questions to be answered in FY2016-2021 from Operational Plan

What tools and test materials are required to support the integrated tests (Performance Test Services,
Representative Test Data, etc.)?
What is the sourcing approach for each capability supporting the 2020 Census?
Will a Mobile Application Manager solution be used in lieu of a Mobile Device Manager to support mobile
data collection?

CFD5

What are the final content topics for the 2020 Census?

CFD6

What is the final questionnaire wording for the 2020 Census?

5

6
CFD4

7

CFD7

8

LNG1

9

GEOP
10
GEOP2

11

GEOP1

12

GEOP

13

GEOP
14

D

Tests

Date

Sep-16
Jun-16
2015 Census Test
2015 National Content Test, other ongoing
research, and input from advisory
committees
2015 National Content Test, other ongoing
research, and input from advisory
committees

What are optimal designs of questionnaires (including size and page layout) and non-questionnaire materials
2015 National Content Test , field tests
for the 2020 Census?
What is the paper questionnaire layout for respondents living in residences other than households (e.g.
2016 and 2017 Census tests
group quarters and transitory locations)
2016 and 2017 Census tests will inform
What are the number of non-English languages and level of support needed for the 2020 Census?
this decision
How will the MAF/TIGER System be used in support of reengineered field operations? For example, what are
2016 Address Canvassing Test and 2017
the data input and output processing and timing requirements and the workflows needed to support field
Census Test
data collection operations?
2016 Address Canvassing Test and 2017
What Types of Enumeration Areas (TEA) are required for the 2020 Census?
Census Test
Will there be a separate New Construction Program or will the GSS-I program continue to collect new
construction addresses for the 2020 Census?
How will the MAF/TIGER System interact with other 2020 Census systems to support 2020 Census
2016 Address Canvassing Test and 2017
Operations?
Census Test Planning
In what 2020 Census operations will addresses and features be updated and added? What are the
expectations for the capture and availability of field updates? Available in real time? Available with the
timeframe of the operations? Available for the next operation? Available for the final tabulation?

E

2016 Address Canvasing and 2017 Census
Tests

Mar-16

F

Research Needed

N but added to
Integration
N
N Why is this in
SPC?

Dec-16

Y

Dec-17

Y

Oct-17

Y , August 2018

Sep-17

Y

Sep-17

Y

Oct-17

N

Oct-17

Y

Jun-17

Y

Jan-17

N

Aug-17

N

Mar-17

N October 2017
(Final)

Jun-17

Y

Dec-15

N

Oct-06
Oct-16

N
Y

Jul-16

N

LUCA
LUCA3

What is the source data (TIGER, commercial, or both) for map displays in the 2020 Census data collection and 2016 Address Canvassing Test and the
field management applications?
2017 Census Test
To what extent can administrative records and third-party data be used to validate addresses submitted by
2016 Address Canvassing Test
LUCA participants?
How will the Census Bureau register LUCA participants over the Internet, and are there opportunities to use
Title 13 E-signature capability so that it can be done online?
What is the strategy for communicating late decade GSS-I activities during LUCA?
What is the 2020 Census LUCA Appeals process

LUCA

To what extent does LUCA need to capture the use of the address (i.e. mailing, location, or both)?

D.b, D.d,
21 d.e,

ADC7

Is Partial Block Canvassing more cost-effective than Full Block Canvassing?

2016 Address Canvassing Test

Jan-17

Y

D.b

ADC9

How will the field reengineering concepts tested for NRFU be used for In-Field Address Canvassing?

2016 Address Canvassing Test

Jan-17

Y

How will Quality Assurance be handled?

2016 MAF Coverage Study and 2016
Address Canvassing Test

Jan-17

Y

GEOP

15

LUCA4

16

LUCA

17
18
19
20

22
23

B.i

ADC10

A
24
25
26

D.a

B
ADC11
ADC12
ADC13

What is the business process to meet spatial accuracy requirements for capturing features and living quarter
2016 Address Canvassing Test
coordinates during In-Field Address Canvassing if the devices are unable to meet these requirements?

ADC14

What feature data, if any, should be collected during an In-Field Address Canvassing?

FPD
29
FPD

30

FPD
31
FPD
32
PDC

33

PDC
34
PDC

35

PDC

36
37
38

IPC1
IPC
IPC2

39
40
41

ISR8
A.f, A.h

What does the reengineered Nonresponse Followup operation require from Paper Data Capture? Will there
be priority capture requirements for nonresponse followup? Is the universe cut schedule different?
What other operations have paper data capture requirements (e.g., Update Enumerate, Puerto Rico, and
Group Quarters)?
Which operations will use paper questionnaires as a contingency in the event that the Internet SelfResponse, NRFU and other operations cannot be executed as planned?
What are the components and materials required for implementing the IPC?
What is the approach for audience and market segmentation models?
What metrics will be used to evaluate the success of the ICP as well as each individual component?
Microtargeted digital advertising? Automated telephone messaging by local influencers? Providing donated
thank you incentives to respondents? Social media? Email? Audience segmentation models?
Will the Census Bureau provide a mobile application for Internet Self-Response?
What is the optimal combination of individual (e.g., housing unit) level contact strategies used in 2020 and
how will these be tailored demographic and geographic areas?

2014, 2015, and 2016 Census Tests

Y

F

Jan-17

Y

Mar-17

Y

Mar-17

N

Mar-17

N

Oct-15

N October 2016
(final)

Oct-17

N

Oct-16

N

Oct-16

N

Oct-16

N

Oct-16

N

Oct-17

N

Oct-16

N

Mar-17
Apr-17

Y
N

Apr-17

Y

Jan-16

Y

Oct-16

Y

In what languages will Internet self-response be available?

Sep-17

Proposed to be
moved to LNG

ISR

How can USPS barcode technology be used to optimize the respondent access to Internet in mail materials?

Oct-17

N

A.e

ISR10

What type of Internet form design will facilitate high quality self-response data collection in Group Quarters? 2016 and 2017 Census Tests

Oct-17

Y

A.a, A.b

ISR1

What are the response rate projections for all self-response modes?

Oct-17

Y

43

45

ISR9

2016 MAF Coverage Study and 2016
Address Canvassing Test
2014 Census Test, 2015 Optimizing SelfWhat is the printing and mailing workload as part of the Optimizing Self-Response (OSR) contact strategy and Response Test, 2015 Census Test, 2015
Nonresponse Followup Operation?
National Content Test, and 2016 Census
Test
What other census operations have paper printing requirements (e.g., Update Enumerate (UE), Puerto Rico
(PR) and Island Areas enumeration, Group Quarters (GQ) enumeration)?
2014 Census Test, 2015 Optimizing SelfResponse Test, 2015 Census Test, 2015
What is the timing for the various mailings?
National Content Test, and 2016 Census
Test
2014 Census Test, 2015 Optimizing SelfResponse Test, 2015 Census Test, 2015
What is the “on demand” printing process?
National Content Test, and 2016 Census
Test
2015 Optimizing Self-Response Test, 2015
What is the 2020 Paper Capture workload, questionnaire size and shape?
National Content Test

E
Jan-17

ISR

42

44

D
2016 Address Canvassing Test
2016 MAF Coverage Study and 2016
Address Canvassing Test
2016 Address Canvassing Test

ADC14
27
28

C
What are the business processes for handling Transitory Locations during Address Canvassing?
Will the Census Bureau be able to meet the 25 percent In-Field Address Canvassing goal without sacrificing
quality?
How will ungeocoded addresses be resolved as part of Address Canvassing?

2015 Census Test, 2015 National Content
Test, and 2016 Census Test, 2017 Census
Test, 2018 Census End-to-End Test

A

B

A.c, A.e, A.g ISR11
46

C
What are the benefits and risks associated with using the Census contact frame to reach respondents via
email and text messages?

D
2016 and 2017 Census tests and
coordinate with 2020 Integrated
Communications design.

E
Oct-17

NID4

How can Non-ID respondents help confirm the location of their living quarters?

D.k

NID3

What methodology will be used to conduct Non-ID response validation?

2014, 2015, 2016, 2017, and 2018 Census
Tests

Sep-16

NID6

What is the expected scale of the 2020 Non-ID workload?

Initial model available September 2015,
but to be revisited each year following the
2016 and 2017 Census Tests, as well as
after the 2018 Census End-to-End Test

Sep-18

Y

D.k

NID7

If the proportion of Non-ID responses increases in 2020, can the Census Bureau accommodate the
corresponding increase in workload for downstream operations such as manual matching and geocoding or
address verification (office and field-based)?

Initial model available September 2015,
but to be revisited each year following the
2016 and 2017 Census Tests, as well as
after the 2018 Census End-to-End Test

Sep-18

Y

D.k

NID8

How will Administrative Records and third-party data be used to improve matching in Non-ID Processing?

2016 and 2017 Census Tests

Sep-17

Y

At what proportion did office resolution confirm the existence and location of nonmatching addresses?

2014 Census Test: Non-ID Results Report,
July 2015; 2015 Optimizing Self Response
Test: Non-ID Results Report, Sept 2015,
2016 and 2017 Census Tests to determine
specific methods to be used in the 2018
Census End-to-End Test

Sep-17

Y

2017 Census Test

Jun-16

Y

2017 Census Test

Jun-16

Y

Dec-15

N

Jun-16

Y

Dec-15

N

Sep-17

Y

Dec-17
Dec-15
Dec-15

N
Y
Y

Mar-16

Y

Mar-16
Jun-16

Y
Y (move to CFD)

D.k
49

50

D.k

NID5

52

54
55
56
57
58
59
60
61
62
63
64

Y (Initial
recommendations;
evaluation will
continue through
2018 testing)
Y (Initial
recommendations;
evaluation will
continue through
2018 testing)

D.k

Sep-16

48

53

Y

2015 Optimizing Self-Response Test and
2016 Census Test and Carnegie Mellon
research

47

51

F

UE1
UE2
UE2
UE2
UE2
UE5
UE3
UE4
UE4
UE5
UE5
UE5

What actions are taken on the address list at the time of update (i.e., moves across block or into a different
Type of Enumeration Area)?
Does the UE operation enumerate group quarters or are they provided to a different 2020 Census operation
for enumeration?
What automated instruments do the enumerators need to access if GQs are enumerated during UE?

Does the UE operation enumerate transitory units found at transitory locations or are they provided to a
different 2020 Census operation for enumeration?
What automated instruments do the enumerators need to access if transitory units are enumerated during
UE?
Will enumerators leave an invitation at known UE addresses asking the household to update their address
2017 Census Test
online?
How will Remote Alaska be handled?
How are Census IDs from the address list associated with or linked to the notice of visit forms?
How are Census IDs generated or assigned to newly identified units not found on the address list?
Are there any geographic areas where a paper questionnaire should be left in lieu of the notice of visit form,
(i.e. Puerto Rico)?
Will UE contact living quarters through mail and other contact strategies?
What is the content on the notice of visit form?

A
UE5

65
66
67
68

UE6
UE5
UE5
GQO1

69
70
71
72
73 B.i

GQO6

76

ETL1

77

ETL1

78

ETL

79
B.i

ETL
CQA
CQA

84

86
87

94

B.i

D

F

2017 Census Test

Oct-17

Y

2017 Census Test
2017 Census Test
2017 Census Test

Oct-17
Oct-17
Oct-17

Y
Y
Y

Jun-16

Y

2016 Census Test

Oct-17

2017 Census Test
2017 Census Test
2017 Census Test

Dec-17
Dec-17
Dec-17

Y (this should be
2017 Test)
N
Y
Y

2017 Census Test

Dec-17

Y

2017 Census Test

Dec-17

N

2017 Census Test

Dec-17

Y

Sep-17

Y

Sep-17

N

Sep-17

N

Sep-17

Y

2017 Census Test

Sep-17

Y

2017 Census Test

Sep-17

N

Nov-15

N

Nov-15

N

What are the objectives and scope of the 2020 Census Enumeration at Transitory Locations Program?
What does success for the 2020 Census Enumeration at Transitory Locations Program look like and how is it
measured?
Given other aspects of the 2020 Census design, what is the operational timing for the 2020 Census
Enumeration at Transitory Locations Program?
What will the quality assurance approach for the Enumeration at Transitory Location Program involve (infield, use of paradata, etc.)?
What is the impact of self-response via the internet and Non-ID processing on ETL?
Are there administrative records or third-party data sources that could be used for the frame development
by type?
What are the specific service level agreements for the contractor?
What are the assumptions for the language requirements that will be specified within the Request For
Proposal?
Will the 2020 CQA utilize Interactive Voice Response (IVR) as a data collection mode (full or partial) to
complete questionnaire items?

E

CQA4

Will CQA include a Quality Outbound Operation?

2017 Census Test

Jun-16

CQA6

What languages will be supported by the CQA?

Jun-16

CQA5

Will CQA handle centralized outbound calling for Nonresponse Followup quality assurance component?

2014-2017 Census Tests
2016 Census Test for Nonresponse
Followup production and reinterview

Sep-16

Y

CQA7
CQA8

When and how will the CQA as a response mode be communicated to the public?
When do CQA operations start and end? By component?

Apr-17
Jan-18

Y (move to IPC?)
Y/maybe N

CQA9

What is the impact of the mailing strategy on CQA workload?

Nov-17

Y

CQA6

Will CQA take calls to support field enumerators who are having language issues?
For each of the core administrative record and third-party datasets, what is the allowable use, required
timing, and acquisition approach for the data?
To what extent can we minimize the error associated with use of administrative records and third-party data
2013, 2014, 2015, and 2016 Census Tests
for the removal of vacants and occupied housing units?
2013, 2014, 2015, and 2016 Census Tests
What is the approach for ingest, initial processing, use, post processing and tabulation associated with
and the 2014 and 2015 Simulation
administrative records or third-party data for enumeration?
Experiments

NRFU
NRFU9
NRFU

95

C
At what time of day is the operation actually performed (i.e., during business hours or when most people are
likely to be home)?
Can administrative records and third-party data be used to validate units in QC?
What is the cost/benefit to only visiting the living quarter once?
Is there a benefit of doing a phone call in UE versus NRFU doing the follow-up?
What varying computing capabilities and multiple formats for administrative records and third-party data can
be integrated into a standardized Census Bureau system for processing?
What is the optimal linkage methodology to ensure self-response data are linked to the correct Group
Quarters?
How will varying administrative records or third-party data formats be processed?
How much in-field Group Quarters enumeration will be required?
How will quality assurance be handled?
How will field reengineering concepts be used for integrating group quarters with multiple housing unit
enumeration operations (e.g., Nonresponse Followup and Update Enumerate)?
What administrative records and third-party data files exist for service based locations such as soup kitchens
and regularly scheduled mobile food vans?
What is the impact on quality and productivity of field staff if they are required to conduct multiple
operations?

Y (one of the dates
is wrong)
Y (one of the dates
is wrong)
y (Move tro LNG)

CQA3

85

93

ETL3
ETL2

82
83

91
92

GQO
GQO3
GQO4

GQO

75

88
89
90

GQO2

GQO5

74

80
81

B

2017 Census Test results

Apr-16

2017 Census Test
2015 Census Test, 2016 Census Test, and
2017 Census Test

Jan-18

Y

Sep-16

N

Sep-16

Y

Sep-16

N

A

B
NRFU10

96
97

NRFU11
NRFU4

98
NRFU2
99
100

E.g, E.i

NRFU12

101

NRFU13

102
103

NRFU3

B.i

NRFU14
NRFU15

104

NRFU16
105
NRFU17

106
107

NRFU18
NRFU19

108

NRFU20

109
110

111
112

NRFU22
E.d, E.k,
E.m

NRFU1
NRFU
RP

113
114
115

RP
RP
RP

116

117
118
119
120
121

C
D
Will statistical modeling, a rules-based approach, or a combination be used for determination of housing unit
2013, 2014, and 2015 Census Tests
status?
When are proxy responses used in the Nonresponse Followup operation?
2014, 2015, and 2016 Census Tests
2015 and 2016 Census Tests, the 2014
What is the field management staffing structure (including staffing ratios) for the Nonresponse Followup
SIMEXs; refinements may result from tests
operation?
conducted in 2017
What is the final approach for the use of variable contact strategies and stopping rules to balance the goal of 2013, 2014, 2015, and 2016 Census Tests,
reducing the number of attempts against having consistent response rates across demographic groups and
the analysis of cost and quality trade-offs
geographic area?
of different options
Should decentralized telephoning (i.e., attempts made by an enumerator) and appointments be incorporated
2016 Census Test
into the nonresponse followup contact strategy?
What is the best approach for coordinating enumeration of nonresponding addresses in multi-units and
2016 Census Test
gated communities?
How will any field verification of unmatched but geocoded Non-ID response be integrated into the NRFU
2017 Census Test
operation?
Given potential for infusing quality throughout the nonresponse followup systems and procedures, what is
2016 and 2017 Census Tests
the operational design for the NRFU quality assurance component?
To what extent and how will vacant addresses and addresses found to not exist, discovered during the in2017 Census Test
field nonresponse followup, be verified?
To what extent and how can a "last-resort data collection" be implemented within the controlled
environment that exists with the reengineered workload optimization and management capabilities?

2017 Census Test

Will fieldworkers enumerate adds found during nonresponse followup and if so, how does the Census Bureau
2017 Census Test
incorporate real-time Non-ID into the process?
What are the business rules for optimizing case assignments?
2015, 2016, and 2017 Census Tests
Given other aspects of the 2020 Census operational design, what is the operational timing for the 2020
Census Nonresponse Followup operation?
What are the sources that contribute to the Nonresponse Followup universe (e.g., LUCA Appeals, late DSF
adds, non-responding Update Enumerate addresses, etc.)?
What are the best enumerator performance indicators?
2013, 2014, 2015, 2016, 2017, and 2018
What is the final set of administrative records and third-party (including state-level data sources) that are
Census Tests, building upon other
necessary to support the 2020 Census Nonresponse Followup operation?
research
For each of the final administrative record and third-party datasets, what is the allowable use, required
timing, and acquisition approach for the data?
What are the methodologies, processes, and systems needed for Residual Coding, Primary Selection
Algorithm, Invalid Return Detection, Editing/Imputation, Edit Review System, and Hundred Percent Detail
File?
How will administrative records and third-party data be specifically used with response processing
operations?
What character set(s) will be supported for write-in responses?
What are the number of write-in questions, the final coding dictionary entries and rules, the maximum
number field lengths for write-ins, and the required character set (if there is potential expansion to include
2016 and 2017 Census Tests
special characters or multilingual language characters) that will be used for the purposes of developing the
response file layout?

RP

What will be the estimated workload of post-capture Non-ID Processing?

FAA
FAA
DPD
DPD

What other data sources are available for tabulating the overseas counts?
How will the Census Bureau use email and the Internet to obtain the data?
How will the Census Bureau develop the 2020 data user interface through CEDSCI?
Which system will provide the 2020 Tabulation solution?

2014 Census Test, all 2015 Tests, the 2016
Census Test, and the 2017 Census Test

E

F

Sep-16

Y

Sep-16

Y

Sep-16

Y

Sep-16

Y

Sep-16

Y

Sep-16

Y

Sep-17

Y

Sep-17

Y

Sep-17

Y

Sep-17

y

Sep-17

Y

Sep-17

Y

Sep-17

Y

Sep-17

Y

Sep-17

Y?

Sep-18

Y?

Sep-18

Y?

Dec-15
Dec-15
Dec-15
May-16

Sep-17
Jan-18
Jan-18
Nov-15
Jul-16

N
N
N
N

A
122

B

E
Mar-17

N

Jun-17

N

Mar-19

N

Apr-17

N

RDP

C
D
What will be the mix or array of standardized data products?
What changes, if any, to the structure of the P.L. 94-171 redistricting data file may result from research on
changing the separate race and ethnicity questions to a single question and the possible inclusion of a Middle 2015 National Content Test results
Eastern North African (MENA) category?
Can the Census Bureau produce Citizen Voting Age Population by Race tabulations in early 2021 using the
American Community Survey
new 2020 Census tabulation geography?
Can the Census Bureau produce 2010 Census to 2020 Census block, block group, and tract relationship files
for release on the same schedule as the P.L. 94-171 redistricting data?
What IT capabilities and data distribution methodology will be used (including maps)?

Jun-19

N

CRO1

What are the objectives, scope, and operational timeline of the 2020 Census Count Review Program?

Sep-17

N

CRO

What does success for the 2020 Census Count Review Program look like and how is it measured?
How will the 2020 Census Count Review Program leverage the knowledge and experience of the FSCPE
network for conducting housing unit, GQ, and population count review?

Sep-17

N

Sep-16

N

What is the appropriate level of geography for conducting housing unit, GQ, and population count review?

Sep-17

N

Sep-17

N

Sep-17

N

Sep-17

N

Sep-17
Sep-18
Jun-21

N
N
N

Sep-18

N

DPD
RDP

123
RDP

124

RDP

125
126
127
128

CRO1

129

CRO1

130

CRO1
CQR1
CQR1

What is the timing of the Count Review? Can the Census Bureau conduct the Count Review in time to impact
the counts?
How can Count Review improve the GQ universe before enumeration?
What approach will be used for validating missing housing units provided by FSCPEs? For example,
fieldwork? Aerial imagery?
What approaches will be used for validating GQ count discrepancies?
What types of challenges will be in-scope?
What documents and systems will be needed to research and respond to challenges?

CQR

What is the approach for addressing unexpected issues related to count or geographic discrepancies?

CRO1

131
132

CRO1
CRO1

133
134
135
136
137

Sep-18

N

ARC
CMDE
CMDE

Will the Census Bureau require challenging governments to provide location information for each housing
unit they provide on their list?
What are the format, media, and timing for the delivery of individual responses to NARA?
Are estimates of component error a goal for the 2020 Coverage Measurement Program?
What are the effects on estimates of potential operational and systems changes?

Jul-21
Dec-15
Mar-16

N
N
N

CMDE

When should the Coverage Measurement Design and Estimation Operation estimates be released?

Sep-16

N

CMDE1

How can vital statistics be better used, or combined with other data sources to improve the DA estimates by
age and sex, and to better estimate or expand the race and Hispanic origin categories for which the DA
estimates are produced?

Sep-16

Y

CMDE

What is the optimal sampling plan that balances estimation plans and operational considerations?

Sep-16

N

CMDE

At what level of geography will the CCM produce estimates?
How will the Census Bureau ensure independence between the coverage measurement survey and the
census?
When will the first test of the 2020 Census Coverage Measurement Operations be conducted?
2017 Census Test
What computer matching and clerical matching systems will be used for CCM?
When will the first test of the 2020 Census Coverage Measurement Operations be conducted?
2017 Census Test
Will the CCM person data collection instruments need a larger Form-Factor (possibly a tablet) for automated
instruments instead of a smartphone?

Sep-16

N

Sep-16

N

Sep-17
Sep-16
Sep-17

N
N
Delete

Sep-16

Y

Sep-16

Y

Sep-17
Sep-17
Sep-17

Delete
N
N

CQR

138
139
140
141
142
F.d
143
144
145

CMDE

146
147
148
149
150
151
152
153
154

F

CMDE
CMM
CMM
F.d

CMFO1

F.d

CMFO2

Will there be an additional telephone operation that is needed before the CCM Person Interview?

CMFO
IAE1
IAE1

When will the first test of the 2020 Census Coverage Measurement Operations be conducted?
Will the IA TEA use an Update Enumerate strategy?
To what degree will online self-response be available for Island Areas’ respondents?

2017 Census Test

A

B
IAE1

155
156

IAE1
EAE

157

EAE

158

EAE
159
160

DSC
DSC

161

DSC

162

DSC2
163
DSC3
164
165 C.f
166

FLDI5
FLDI

B.k

DLM

B.k
168
169 B.k

DLM

167

170
171
172
173
174

175

C.b

DLM
ITIN2
ITIN

C.e, C.g, C.h ITIN4
C.e, C.g, C.h ITIN4
ITIN5
Bold
means it
is in the
R&T Plan

C
D
Which enterprise systems can be used to support the IA Censuses operation and what modifications are
needed to these systems?
How will the IA questionnaire differ from the then current ACS form?
What are the strategic principles and high level research targets for guiding formulation of evaluations and
experiments during the 2020 Census?
What are the parameters (cost, quality, risks, visibility,…) and criteria for selecting and prioritizing evaluation
and experimentation proposals?
Given the strategic principles for guiding formulation of evaluations and experiments and the parameters
and criteria for selecting and prioritizing evaluation and experimentation proposals, what is the defined set
of 2020 Census Evaluations and 2020 Census Experiments?
What is the impact of automated training on call volume and call types?
2015 Census Test
What is the impact on call volume of not having on-site IT support staff available during the Control Panel
2015 Census Test
enumerator training?
analysis of support operations during the
What new contracts will need to be awarded for the 2020 Census?
annual Census Tests (2014-2017)
comparison of annual test data (2014What is the optimal service center staffing structure for the 2020 Census? Centralized or decentralized?
2017) with data from the 2010 Census and
Optimal staff ratios? Type of technical support needed in local field offices? Impact on services rendered of
an assessment of data from each of the
the number of field offices that are deployed, and number of field staff hired? Impact on services rendered
annual Census Tests (2014, 2015, 2016,
of using wireless connectivity in the field offices?
2017)
What methods will be available for contacting the Decennial Service Center (e.g., live online chat, texting,
smartphone applications, etc.)?

pilot tests of new technologies during the
annual Census Tests (2014-2017)

What is the approach for the recruiting and onboarding process?
Where will the field offices be located?
What are the preliminary plans for the Operating Materials and Supplies required to support the 2020
Census Operational design?
What are the preliminary plans for quantities of Operating Materials and Supplies required to support
operations?
What role will NPC have in IT deployments?
What cloud services are required to support the 2020 operational design (to include CEDCaP and nonCEDCaP)?
What is the solutions architecture (applications, data, infrastructure, security, monitoring, and service
management) for the 2020 Census, including use of enterprise solutions?

2015 and 2016 Census Tests

2016 Census Test

To what extent will BYOD and device as a service (DAS) be used to support field operations?
What is the plan for the use of mobile devices for the 2020 Census? Security Platform for Mobile Devices
(DAS & BYOD)? BYOD Acceptable Use Policy? BYOD Reimbursement Policy?
What is the projected demand that the IT infrastructure and systems need to accommodate?

2016, 2017, 2018 Census Tests

E

F

Sep-17

N

Dec-17

N

Dec-16

N

Dec-16

N

Dec-18

N

Feb-16

N

Feb-16

???

Jan-17

N

Jan-17

Y

Jan-17

Y

Jan-17
Jan-17

Y
N

Dec-15

N

Dec-15

N

Mar-16

N

Jun-16

N

Sep-16

N

Sep-16

Y

Oct-17

Y

Jun-16

Y
Questions with N
do not require R&T
so they are not in
the R&T plan


File Typeapplication/pdf
AuthorRobert W Colosi
File Modified2016-01-12
File Created2015-12-28

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