1. DHS TRIP will
carefully consider results of its two customer satisfaction surveys
but will not base any significant policy-change decisions solely on
those results. 2. DHS TRIP will not draw statistical inferences
from the results of its two customer satisfaction surveys and will
not irresponsibly disseminate or misrepresent those results to
external audiences.
Inventory as of this Action
Requested
Previously Approved
03/31/2019
36 Months From Approved
03/31/2016
18,000
0
18,000
15,500
0
15,250
3,375
0
3,375
The Traveler Inquiry Form (TIF) is the
form used to support the Traveler Redress Inquiry Program (TRIP),
which will serve as a centralized intake office for traveler
redress requests. After receipt, TRIP then passes the information
to the relevant DHS component to process the request as appropriate
(e.g., TRIP passes the form to TSA to initiate the Watch List
Clearance Procedure). Individuals who feel that they have been
unnecessarily subjected to additional screening, or denied or
delayed boarding, or entry into or departure from the U.S. may
complete the form. This form will be used by DHS to determine if
there is an error in their record. This collection also serves to
help DHS distinguish individuals from an actual individual on a
watch list used by DHS, and it helps streamline and expedite future
check-in or border crossing experiences.
US Code:
49
USC 44926 Name of Law: Transportation Appeals and Redress
Process
US Code: 49
USC 44903 Name of Law: Air Transportation Security
DHS has made adjustments to the
burden estimates based on actual redress requests for the majority
of changes requested to the TIF. However, in April 2015, the
Government undertook enhancements for a revised redress process for
U.S. citizens and lawful permanent residents who have been denied
boarding on a commercial aircraft because they are on the No Fly
List. These changes were designed to ensure that the redress
process is fair and responsive. As the changes only apply to
applications from U.S. Persons (citizens or permanent residents),
DHS TRIP must now differentiate between U.S. Persons and non-U.S.
Persons. As a result, DHS has modified the TIF to include a new
field requesting whether one is a U.S. Person or non-U.S. Person as
well as requiring respondents to provide their place of birth.
While a program change, DHS notes that supplying this information
should not impact the TIF burden estimates.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.