Section 1473(p) of the Dodd-Frank Wall
Street Reform and Consumer Protection Act provides that if the
Appraisal Subcommittee (ASC) of the Federal Financial Institutions
Examination Council (FFIEC) determines, six months after enactment
of that section (i.e., January 21, 2011), that no national hotline
exists to receive complaints of non-compliance with appraisal
independence standards and Uniform Standards of Professional
Appraisal Practice (USPAP), then the ASC shall establish and
operate such a hotline (ASC Hotline). The statute requires that the
ASC Hotline shall include a toll-free telephone number and an email
address. Section 1473(p) further directs the ASC to refer
complaints received through the ASC Hotline to the appropriate
government bodies for further action, which may include referrals
to the Agencies, the Federal Reserve Board (Board), the National
Credit Union Administration (NCUA), the Consumer Financial
Protection Bureau (CFPB), and State agencies. On January 12, 2011,
the ASC determined that a national appraisal hotline did not exist,
and a notice of that determination was published in the Federal
Register on January 28, 2011 (76 FR 5161). As a result, the ASC
established a hotline to refer complaints to appropriate state and
federal regulators. Representatives from the Agencies, the Board,
the NCUA, and the CFPB met and established a process to facilitate
the referral of complaints received through the ASC Hotline to the
appropriate federal financial institution regulatory agency or
agencies. The Agencies, the Board, and the NCUA developed the
Interagency Appraisal Complaint Form to collect information
necessary to take further action on the complaint. The CFPB
incorporated the process into one of their existing systems. The
Interagency Appraisal Complaint Form was developed for use by those
who wish to file a formal, written complaint that an entity subject
to the jurisdiction of one or more Agencies, the Board, or the NCUA
has failed to comply with the appraisal independence standards or
USPAP. The Interagency Appraisal Complaint Form is designed to
collect information necessary for one or both of the Agencies, the
Board, or the NCUA to take further action on a complaint from an
appraiser, other individual, financial institution, or other
entities. The Agencies, the Board, and the NCUA use the information
to take further action on the complaint to the extent the complaint
relates to an issue within their jurisdiction. The Board and the
NCUA are renewing their forms separately.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.