Information Collection

Field Operations Directorate Focus Group on Customer Satisfaction

IC 223294 under ICR 201606-1615-003 · OMB 1615-0126.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1615-0126 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Focus Group Interview Questions.docx	Other-Focus Group Interview Question
FOD Survey for Focus Group.docx	Other-Survey for Focus Group
Mini-Supporting Statement.docx Mini-Supporting Statement FOD Focus Group	IC Document
Cover Sheet-Survey for Focus Group.docx Cover Sheet for Focus Group	IC Document
OBSERVATION PROTOCOL.docx Observation Protocol	IC Document

IC Title:

Field Operations Directorate Focus Group on Customer Satisfaction

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Focus Group Interview Questions			Focus Group Interview Questions.docx		No		Paper Only
Other-Survey for Focus Group			FOD Survey for Focus Group.docx		No		Paper Only

Line of Business: Homeland Security

Subfunction: Border and Transportation Security

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 100

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	100	100
Annual IC Time Burden (Hours)	75	75
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Mini-Supporting Statement FOD Focus Group	Mini-Supporting Statement.docx	09/08/2016
Cover Sheet for Focus Group	Cover Sheet-Survey for Focus Group.docx	09/08/2016
Observation Protocol	OBSERVATION PROTOCOL.docx	09/08/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.