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Electronic Visa Update
System (EVUS)

U.S. Customs and Border Protection
October 2016

1

ntire Welcome Page

2

Welcome Page Heading

3

Navigation Menu

For enrollees
submitting a new
enrollment.

For enrollees
updating or
checking the
status of an
existing
enrollment.

4

FAQ Page and Language Menu

Enrollees can choose to view the EVUS site
in Chinese by clicking the down arrow on
the upper right corner, this option is
available on every page.

The FAQ page can be accessed by clicking
the “Help” icon on the main menu at the
bottom of the screen.

5

Instructions and Links for Enrolling and
Checking Status

The main page of the
EVUS site contains
instructions on how to
enroll and check the
status of an existing
enrollment.

6

Official Statements and
Information Topics

EVUS’s Privacy and Accessibility Statements can be accessed by clicking their respective links
at the bottom of each screen. This menu also includes links to the EVUS Call Center and the
CBP Travel website. The OMB control number (circled above) is located within the Paperwork
Reduction Act Statement that can be found at the bottom of every screen.

7

Privacy Act Statement
The Privacy Act Statement can
be accessed by clicking the link
at the bottom of every screen.

8

Enrolling for an EVUS

To enroll for a group or individual enrollment click one of the two options provided under the
“Enroll” icon. After the enrollee makes a selection a Security Notification will pop up. In order
to continue with the enrollment process they must select “Confirm and Continue”. On the
following screens the enrollee will be asked to acknowledge a Disclaimer.

9

Disclaimer Page

The enrollees much click the “Yes” bubble and then select “Next” in order to
continue on to the next page of the application.

10

Travel Document Information

After acknowledging the disclaimers the enrollee
will be asked to enter in their travel document
information (or the information of whoever they
are applying for). They can also view a sample 10
year US Visa or passport for reference by clicking
on the links on the right side of the form.

11

Enrollee Information

On the next
screen the
enrollee will
be asked to
enter their
personal,
contact and
citizenship
information.

12

Travel Information
On the fourth screen the
enrollee will be asked to
enter their travel
information.

13

Eligibility Questions and Waiver of Rights

On the fifth screen the
enrollee will be asked a
series of eligibility
questions. This page
includes a drop down menu
where the enrollee can
select Yes or No to each
question.

14

Review- Travel Document Information

On the final page the
enrollee will be given
the option to review
and edit their
enrollment before they
submit it. To complete
this part of the
enrollment the enrollee
must select the
“Confirm & Continue”
icon on each section.
The enrollee will also be
given the option to edit
each portion of their
application.

15

Review- Enrollee Information

16

Review- Travel Information

17

Review- Eligibility Questions

At the end of the review process the enrollee
needs to click the Certification check box
before they can submit their enrollment
request.

18

Enrollment Status Page (Single)
After selecting
“Confirm and
Continue” on each
drop down menu on
the Enrollment Review
page the applicant will
be taken to the
Enrollment submission
page. From this page
the enrollee can print,
view, or update their
enrollment. They must
click on ‘Submit’ to
continue with the
enrollment.

19

Creating a Group (Step 1)

Submitting an enrollment for multiple individuals
is similar to enrolling for an individual except that
the enrollee would select “Group of Enrollments”
instead of “Individual Enrollment” on the main
menu. When the group option is chosen the
enrollee will be asked to enter information for the
group point of contact.
20

Creating a Group (Step 2)

After filling in the group point of
contact information and
selecting “Continue” the group
number will be displayed along
with the group point of contact
information. This page can be
printed for future reference.

21

Creating a Group by adding a New
Enrollment

To add a new
enrollment to the
group, the enrollee
would select “Add
New Enrollment”.
From here the
enrollee will be taken
to the beginning of
the enrollment
process.

22

Creating a Group by adding an
existing Enrollment

To add an existing enrollment to
the group, the applicant would
select “Add Enrollment”. From
here the enrollee will be
directed to retrieve an existing
enrollment by entering their
personal data. If the enrollee
does not know the enrollment
number they can retrieve it by
entering in the enrollee’s
passport information. After
these actions are taken the
“Retrieve Enrollment” icon
should be selected.
23

Enrollment Status Page (Group)

After adding an enrollment to
a group, the enrollee will be
able to add additional
enrollments to the group
before submitting their
applications.

24

Retrieve one Enrollment

An enrollee can check the status of an existing individual enrollment by selecting “Check Individual
Status” under the “Check EVUS Status” menu button on the main page. The enrollee will then be
asked to enter in data related to the desired enrollment. After the requested data is entered they
will select “Retrieve Enrollment”. If they do not know their enrollment number they can select the
below option “I Do Not Know The Enrollment Number” option where they will be asked additional
information so the system can retrieve their information.

25

Retrieve a Group of
Enrollments
An enrollee can check the status of
a group of enrollments by selecting
“Check Group Status” under the
“Check EVUS Status” menu button
on the main page. The enrollee
will then be asked to enter the
group POC information. After the
requested data is entered they will
select “Retrieve Group”. If they do
not know their enrollment number
they can select the below option “I
Do Not Know My Group ID” option
where they will be asked additional
information so the system can
retrieve their group ID.

26

Retrieving Group ID

If a group point of contact forgets
their group ID they can retrieve it
by selecting “I do not know my
Group ID”. Upon selecting this
option they will be asked to enter
in the group point of contact’s
information. After the requested
data is entered they will click
“Email Group ID”, which will
prompt the system to send the
group owner their group ID.

27

Updating Enrollment

From the Enrollment Status page for an
individual or group of enrollments, the
enrollee has the option to update each
submission. This can be done by
selecting the “Update” icon located next
to each enrollment.

28

Status- Pending

When an enrollment is pending review they will see the above
image when they check their enrollment status.

29

Status- Unsuccessful
Enrollment
When the
enrollment is
unsuccessful, they
will see this image
when they check
their enrollment
status.

30

Status- DOS Has Revoked Your
Visa
If the enrollee’s visa
has been revoked,
they will see this
image when they
check their
enrollment status.

31

Status- Enrolled

When a enrollment is
successful, they will
see this image when
they check their
enrollment status.

32

StatusEnrolled/
Unsuccessful
Enrollment
Each enrollment in a group will
be adjudicated individually so
each enrollment could have a
different status, as shown
here.

33

08/19/2026

34