USAJOBS Profile Change

Profile Screenshots for USAJOBS Fast Track PRA
Submission (as of 7/13/2016)
Purpose:
USAJOBS intends on making minor changes to the USAJOBS Profile for an upcoming release. The changes
included in this submission focus on implementing plain language, eliminating extraneous fields and implementing
web form design best practices. USAJOBS believe the outlined changes will greatly improve the Profile user
experience be eliminating ambiguity and streamlining the web form. None of the changes alter the intent of a
question or request new information from USAJOBS account holders. USAJOBS believes that all of the outlined
changes are non-substantive therefore should be submitted through the Fast Track Process. A more robust PRA
submission will be submitted for the USAJOBS Profile in September 2016 in preparation for its approval expiration in
March 2017.

Document Instructions:
At the top of every page is a label that indicates what section of the Profile has been screenshot.

Profile: Contact Information Tab
Every change is identified with a red bracket with a red arrow pointing to a call out with explanation of the change.
Each change is labeled with a Change Type that have been explained in the glossary below. There are only five
Change Types outlined in this submission.

Glossary of Profile Change Types:
Below is an explanation of the types of changes that are taking place in the USAJOBS Profile.
Field(s) Moved: The field moved label means that an input form, label and related help text have been moved to a
different section of the USAJOBS.gov website. The field will still exist but it has just changed locations.
Change in Dropdown Options: The selection options in a dropdown have changed or been deleted.
Form Design Change: The form design change label is usually associated with user interface design changes. This
could include combining input fields or adding dependencies to existing input fields. The requested information is
not changing intent, just being displayed differently.
Extraneous Field Removed: An input form field has been removed because the question is no longer valuable to
the job seeker, USAJOBS system or hiring authority.
Text Change: The text change label indicates that the question or statement has been altered to improve
understanding or plain language. The intent of the questions or statements does not change, just how it is phrased.

Profile: Contact Information Tab

Fields Moved:
In current state, selecting the “Edit Name” button would bring a
user to the Account Maintenance tab where they could change
five name related fields. These fields will be moved from the
Account Maintenance tab to the Contact Information tab. The
five fields:
•
Prefix
•
First Name
•
Middle Name
•
Last Name
•
Suffix.
These fields will now be exposed on the Contact Information tab.

Form Design Change:
The Extension fields will only appear if the user selects “Other”
from the Telephone Type field. Mobile numbers do not have
extensions so the field is unnecessary if the user selects that field.

Extraneous Fields Removed:
The three fields associated with Telephone 3 will be removed
from the USAJOBS Profile. There is no programmatic need to
collect three telephone numbers so the field is being removed to
streamline the user experience.

Field Moved:
The Primary and Secondary Email Address fields will be moved to
the Username & Password section of the user account. The fields
will be exposed, no longer requiring the selection of the “Edit
Email” button in order to make changes.

Extraneous Field Removed:
The email format preference option will be removed from the
USAJOBS Profile. This question is no longer necessary since
USAJOBS intends to launch responsive emails that adapt to
browser limitations.

Profile: Hiring Eligibility Tab

Text Change:
In the Eligibility tab of the Profile, the copy on of the third
question has changed to be more inclusive. The intent and radio
options for the question are the same but the wording of the
question has changed. The new question copy is below:
“Have you served in the U.S. Armed Forces or are you a family
member eligible for derived preference?”

Form Design Change:
The input forms for Start Date and End Date have been
redesigned into three inputs for Month, Day and Year. This
change reflects web form design best practices and will enhance
the user experience. When Military Dates are added, they will
also be displayed in a cleaner and simpler design.

Field Moved:
The request for Veteran Documentation has been moved to an
alert at the top of the Eligibility tab of Profile. This alert is
triggered when a user indicates that they are a veteran in their
Profile and saves their information on the Eligibility tab. This
new design approach streamlines the eligibility form and ensures
that only users that indicate that they are a veteran, receive a
request to upload veteran documentation.

Profile: Hiring Eligibility Tab Continued

Form Design Change:
The “Select Department” and “Select Agency” dropdowns have
been combined into one dropdown labeled “Department &
Agency.” The new dropdown component uses the same data set
but has the options to search and scroll through all of the
department and agency results. This new dropdown component
enhances the user experience.

Field Moved & Text Change:
The “Special Hiring Options” section of the Eligibility tab has
been retitled “Unique Hiring Paths” and moved to the newly
labeled Preferences tab of Profile. The checkbox options
available do not change and the content does not change.

Profile: Account Maintenance/Account Information Tab
Please Note: Account Information and Account Maintenance are the same tab in Profile. When a user selects to edit information on the Account
Information tab, the tab name changes to Account Maintenance automatically. The change is confusing to users but should be remedied by
exposing all of the fields under the new Username & Password section.

Text Change:
The Account Information tab of Profile has been renamed
Username & Password to reflect the information actually
collected on the tab. Username & Password is now found at the
account level navigation and not within the Profile.
Form Design Change:
The Username field will be editable at all times.
Form Design Change:
The Password field will be editable at all times and broken out
into three fields so it can be changed easily without selecting a
button:
•
Current Password
•
Password
•
Re-Enter Password
These fields already exist in the Profile but they are only viewable
in a pop-up.
Fields Moved:
All three notification checkboxes still exist in USAJOBS but they
have been relocated to the feature related to the notification.
The notification checkboxes for closing applications and changing
application statuses have been moved to the Application Status
section of USAJOBS. The Saved job closing notification has been
moved to the Saved Jobs section of USAJOBS.

Profile: Account Maintenance/Account Information Tab
Please Note: Account Information and Account Maintenance are the same tab in Profile. When a user selects to edit information on the Account
Information tab, the tab name changes to Account Maintenance automatically. The change is confusing to users but should be remedied by
exposing all of the fields under the new Username & Password section.

Text Change:
The Account Maintenance tab of Profile has been renamed
‘Username & Password’ to reflect the information actually
collected on the tab. Username & Password is now found at the
account level navigation and not within the Profile.
Text Change & Field Moved:
This field has been moved to the “Contact Information” tab of
Profile and been relabeled to “Title.” The field is no longer a
dropdown, rather an open text field where the user can enter any
value.
Field Moved:
These fields have been moved to the Contact Information tab of
Profile because they better align with the personal information
being collected on that page.

Field Moved:
This field has been moved to the Contact Information tab of
Profile. The field is no longer a dropdown, rather an open text
field where the user can enter any value.

Form Design Change:
The change password functionality is currently a pop-up that
houses three fields: Current Password, Password and Re-enter
Password (see screenshot below). These three fields are now
exposed (not in a pop-up) on this page.

This screenshot is the
current state pop-up of
the three password reset
fields. These fields will
no longer appear in a
pop-up.

Profile: Other Tab
Text Change:
Section heading will be changed from “Other” to “Preferences.”
This change is to add clarity to the purpose of this section.
Text Change:
Instructional text changed to:
“The following questions are optional. This information is used if
your resume is searchable. If you've made your resume
searchable, this information helps agencies match your work
preferences with the job opportunities they’re looking to fill.
Learn how to make your resume searchable.”

Fields Moved:
There are no content changes for questions #2 through #5 but the
order of the questions will be changed. Specifically questions #2 and
#3 will be moved below question #6.

Form Design Change:
The desired locations question and data set will remain the same
but the user interface interaction will change. The new
interaction will be an input field with autocomplete that displays
a scrollable list for the user to select their location. The new user
interface component is a much more usable option for selecting
multiple desired locations.