Ombudsman Matter Management System (OMMS) Submission Form

ICR 201607-3235-008

OMB: 3235-0748

Federal Form Document

Forms and Documents
Document
Name
Status
Form and Instruction
New
Supporting Statement A
2016-07-28
IC Document Collections
ICR Details
3235-0748 201607-3235-008
Historical Active
SEC OIA-270-797
Ombudsman Matter Management System (OMMS) Submission Form
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 09/13/2016
Retrieve Notice of Action (NOA) 08/03/2016
  Inventory as of this Action Requested Previously Approved
09/30/2019 36 Months From Approved
500 0 0
250 0 0
0 0 0

The Securities and Exchange Commission (“Commission”) is developing the Ombudsman Matter Management System (“OMMS”), an electronic data collection system for the receipt, collection and analysis of inquiries, complaints, and recommendations from retail investors directed to the SEC Ombudsman and the Office of the Investor Advocate. Section 919D of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (“Section 919D”), as codified under Section 4(g) of the Securities Exchange Act of 1934, requires the SEC Ombudsman to (i) act as a liaison between the Commission and any retail investor in resolving problems that retail investors may have with the Commission or with self-regulatory organizations (“SROs”); (ii) review and make recommendations regarding policies and procedures to encourage persons to present questions to the Investor Advocate regarding compliance with the securities laws; and (iii) establish safeguards to maintain the confidentiality of communications between the persons described in clause (ii) and the Ombudsman. In addition, Section 919D requires the Ombudsman to submit a semi-annual report to the Investor Advocate describing the activities and evaluating the effectiveness of the Ombudsman during the preceding year. Currently, the Ombudsman uses a manual system to input investor inquiries and concerns, track staff responses, and analyze data and trends. OMMS is designed to automate the information collection and management process, centralize records and related information in a single system, and increase the efficiency with which the staff can access and use that information. OMMS uses a web-based form (the “OMMS Form”) to guide the user through a series of basic questions, pre-populated lists, and fillable input fields specifically tailored to elicit information concerning matters within the scope of the Ombudsman’s function. In addition, the OMMS Form requests detailed contact information to enhance efficient communication with users and provides an electronic attachment feature for users to upload and submit related documents for staff review.

PL: Pub.L. 11 - 203 919D Name of Law: -Frank Wall Street Reform and Consumer Protection Act of 2010
  
PL: Pub.L. 111 - 203 919D Name of Law: Dodd-Frank Wall Street Reform and Consumer Protection Act

Not associated with rulemaking

  81 FR 32819 05/24/2016
81 FR 48878 07/26/2016
No

1
IC Title Form No. Form Name
Ombudsman Matter Management System (OMMS) OMMS Form, OMMS OMMS Submisssion Form ,   OMMS Form

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 500 0 500 0 0 0
Annual Time Burden (Hours) 250 0 250 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
This is the first request for approval of the collection of information.

$133,333
No
No
No
Yes
No
Uncollected
Tracey McNeil 202 551-3392

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/03/2016


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