This is a generic clearance to conduct
customer satisfaction surveys. The need for these surveys arises
from Congressional directive that accompanied legislation enacted
in 1996, as part of the Debt Collection Improvement Act (Pub. L.
No. 104-134), expanding the scope of check recipients required to
use direct deposit to receive Federal benefit payments (see 31
U.S.C. 3332). Congress directed Treasury to "study the
socioeconomic and demographic characteristics of those who
currently do not have Direct Deposit and determine how best to
increase usage among all groups."
US Code:
31
USC 3332 Name of Law: Debt Collections Improvement Act
The decrease to the reported
burden is due to an examination of average time required to respond
to recently conducted surveys approved under this generic
collection. The decrease of 2,300 hours is an adjustment in agency
estimate for a total of 5,200 burden hours requested.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.