Recreation Area and Visitor Center Visitor Comment Cards

Forms and Documents

Document	Type	Status	Availability
DMDC Recommendation Letter for USACE Recreation Customer Comment Cards 20160825.PDF	Supplementary Document	Uploaded 2016-10-18	Repair queued
0710-AAAB ACOE Comment Cards SupportingStatement Part A Final.DOCX	Supporting Statement A	Uploaded 2016-10-18	Available
ATTACHMENT_1_Collection_Procedures.DOCX	Supplementary Document	Uploaded 2016-10-17	Available
0710-AAAB ACOE Comment Cards Supporting Statement Part B.DOCX	Supporting Statement B	Uploaded 2016-10-17	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
223949	Recreation Area and Visitor Center Visitor Comment Cards, English & Spanish	Other-Survey	New

ICR Details

OMB Control No: 0710-0019	ICR Reference No: 201610-0710-001
Status: Historical Active	Previous ICR Reference No:
Agency/Subagency: DOD/COE	Agency Tracking No: 0710-AAAB
Title: Recreation Area and Visitor Center Visitor Comment Cards
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 01/12/2017
	Date Received in OIRA: 10/18/2016
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2020	36 Months From Approved
Responses	45,000	0	0
Time Burden (Hours)	3,750	0	0
Cost Burden (Dollars)	65,250	0	0

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Abstract: The target audience are individuals representing a group or party visiting USACE recreation areas/parks or visitor centers. Results of the comment card instruments are collected in a central database for institutional use in constructing visitor satisfaction with facilities and USACE customer service performance results. The data provides recreation project managers with comparative results to identify opportunities for improvements in recreation facilities and management services on their projects.

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Authorizing Statute(s): PL: Pub.L. 99 - 662 5 Sec. 102 Name of Law: Water Resources Development Act of 1986
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
   PL: Pub.L. 89 - 72 2(a) Name of Law: Federal Water Project Recreation Act of 1965
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 26549	05/08/2015
30-day Notice:	Federal Register Citation:	Citation Date:
	81 FR 71489	10/17/2016
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Recreation Area and Visitor Center Visitor Comment Cards, English & Spanish

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	45,000	0	0	45,000	0	0
Annual Time Burden (Hours)	3,750	0	0	3,750	0	0
Annual Cost Burden (Dollars)	65,250	0	0	65,250	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This was previously cleared under 0710-0001, OMB has requested that the USACE resubmit this as a new collection. The estimated burden for this collection is 3,750.

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Annual Cost to Federal Government: $37,352

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/18/2016

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