In light of the response rate and lack of methods to address response bias, the agency is reminded to properly characterize the accuracy of the survey information when communicating the survey's results.
Inventory as of this Action
Requested
Previously Approved
10/31/2017
6 Months From Approved
500
0
0
100
0
0
0
0
0
This electronic form is used to meet the statutory requirement for OSC to conduct an annual survey to determine apprisal of rights, success at OSC or MSPB, and satisfaction with treatment at OSC. We are requesting an emergency approval of this previously approved form. We have not made any changes to this collection since the last approval in 2015.
OSC is statutorily required to conduct an annual survey. See section 13 of Public Law 103-424 (1994), codified at 5 U.S.C. 1212 note. OSC interprets that requirement to mean that we must initiate each survey within a year of the prior year's survey. Our last survey was conducted March 18, 2016 to May 18, 2016. In order for this year's survey to meet the statutory annual requirement, we need to begin it now. (We may run it for 45 days this year, as we have found in prior years that such a response window does not affect response rates.) We will then publish the survey results, and review them for potential program refinement. Without emergency approval for this collection, OSC will not be able to meet the statutory requirement set out in 5 U.S.C. 1212 note.
US Code:
5 USC 1212
Name of Law: Annual Survey of Individuals Seeking Assistance.
This is an emergency request for reinstatement without change of a previously approved collection for which approval has expired. This collection is unchanged since OMB last approved it in 2015.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Survey Notice.pdf
Supporting Statement B (OSC Survey Renewal).docx
OSC Customer Service Survey