OMB Clearance for Stakeholder Supplemental Statement 11-2018

Request for Approval under the “DOL Departmental Generic Clearance for the Collection of Routine Customer Feedback”

(OMB Control Number: 1225-0088)

TITLE OF INFORMATION COLLECTION: Obtaining Customer Feedback from Bureau of Labor Statistics (BLS) Stakeholders.

PURPOSE: BLS has participated in three significant strategic planning exercises over the past 20 years. The most recent effort produced the BLS strategic plan for FY 2013-2018, which is currently posted on the BLS public website. The current stakeholder survey is part of a multi-prong effort to obtain feedback from a wide variety of stakeholders, which will be used to develop a new strategic plan for FY 2019-2023.

DESCRIPTION OF RESPONDENTS: Because BLS serves a diverse audience, the stakeholder survey will tap a similarly diverse audience. Both individuals and groups will be tapped from organizations such as the American Statistical Association, the National Association for Business Economics, the Council of Professional Association on Federal Statistics, the Conference on Research in Income and Wealth, the National Bureau of Economic Research, the Joint Program in Survey Methodology, the Washington Statistical Society, the National Association of State Workforce Agencies, the Interagency Council on Statistical Policy, local universities (e.g., Georgetown, GW, University of Maryland), BLS DUAC and TAC members, FESAC members, IARIW/OECD/ILO Members, BEA staff, Census Bureau staff, the American School Counselor Association, the National Association of Colleges and Employers, and LMI Directors. In addition, a survey invitation will be posted on the BLS public website so that routine visitors will have the opportunity to participate.

TYPE OF COLLECTION: (Check one)

[ ] Customer Comment Card/Complaint Form [X] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[] Focus Group [ ] Other: ______________________

CERTIFICATION:

I certify the following to be true:

1. The collection is voluntary.

2. The collection is low-burden for respondents and low-cost for the Federal Government.

3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

4. The results are not intended to be disseminated to the public.

5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.

Name: William Mockovak

To assist review, please provide answers to the following question:

Personally Identifiable Information:

1. Is personally identifiable information (PII) collected? [ ] Yes [X] No

2. If Yes, is the information that will be collected included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

3. If Applicable, has a System or Records Notice been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [X] No

BURDEN HOURS

Each data-user questionnaire is expected to take an average of 15 minutes to complete. Based on past experience with similar surveys, we hope to obtain 500 participants from direct mailing (email) of survey invitations sent to professional organizations and individuals. In addition, we hope to obtain 800 responses from survey invitations posted on the BLS public website.

Estimated burden hours are 325 (1,300 resp x 15 min = 19,500 min divided by 60 min = 325 hrs).

FEDERAL COST: The estimated annual cost to the Federal government is $8,000 (an estimated 200 hours of work based on a GS-13/5, which is roughly $39.84 per hour, rounded to $40 per hour).

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [X] No

If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?

Administration of the Instrument

1. How will you collect the information? (Check all that apply)

[X] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

2. Will interviewers or facilitators be used? [ ] Yes [X] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.

Instructions for completing Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback”

TITLE OF INFORMATION COLLECTION: Provide the name of the collection that is the subject of the request. (e.g. Comment card for soliciting feedback on xxxx)

PURPOSE: Provide a brief description of the purpose of this collection and how it will be used. If this is part of a larger study or effort, please include this in your explanation.

DESCRIPTION OF RESPONDENTS: Provide a brief description of the targeted group or groups for this collection of information. These groups must have experience with the program.

TYPE OF COLLECTION: Check one box. If you are requesting approval of other instruments under the generic, you must complete a form for each instrument.

CERTIFICATION: Please read the certification carefully. If you incorrectly certify, the collection will be returned as improperly submitted or it will be disapproved.

Personally Identifiable Information: Provide answers to the questions.

Gifts or Payments: If you answer yes to the question, please describe the incentive and provide a justification for the amount.

BURDEN HOURS:

Category of Respondents: Identify who you expect the respondents to be in terms of the following categories: (1) Individuals or Households;(2) Private Sector; (3) State, local, or tribal governments; or (4) Federal Government. Only one type of respondent can be selected.

No. of Respondents: Provide an estimate of the Number of respondents.

Participation Time: Provide an estimate of the amount of time required for a respondent to participate (e.g. fill out a survey or participate in a focus group)

Burden: Provide the Annual burden hours: Multiply the Number of responses and the participation time and divide by 60.

FEDERAL COST: Provide an estimate of the annual cost to the Federal government.

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents. Please provide a description of how you plan to identify your potential group of respondents and how you will select them. If the answer is yes, to the first question, you may provide the sampling plan in an attachment.

Administration of the Instrument: Identify how the information will be collected. More than one box may be checked. Indicate whether there will be interviewers (e.g. for surveys) or facilitators (e.g., for focus groups) used.

Please make sure that all instruments, instructions, and scripts are submitted with the request.

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