Office of Workers' Compensation Programs Customer Service Stakeholder Survey

Department of Labor Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1225-0088 can be found here:

Documents and Forms

Document Name Document Type
OWCP phone survey script and questions.docx Other-list of phone survey questions
OWCP Customer Service Stakeholder Survey supporting statement.docx OWCP Customer Service Stakeholder Survey supporting statement IC Document

Information Collection (IC) Details

IC Title:	Office of Workers' Compensation Programs Customer Service Stakeholder Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-list of phone survey questions			OWCP phone survey script and questions.docx		No		Printable Only

Line of Business: Workforce Management

Subfunction: Labor Rights Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 7,629	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 50 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	7,629	7,629
Annual IC Time Burden (Hours)	254	254
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
OWCP Customer Service Stakeholder Survey supporting statement	OWCP Customer Service Stakeholder Survey supporting statement.docx	10/05/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.