Published 30 Day Federal Register Notice (FRN)

Published 30 Day FRN for OMB Collection 1660-0107, 3-7-2017.pdf

Public Assistance Customer Satisfaction Surveys

Published 30 Day Federal Register Notice (FRN)

OMB: 1660-0107

Document [pdf]
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Federal Register / Vol. 82, No. 43 / Tuesday, March 7, 2017 / Notices
www.regulations.gov and will include
any personal information you have
provided. For more about privacy and
the docket, you may review a Privacy
Act notice regarding the Federal Docket
Management System in the March 24,
2005, issue of the Federal Register (70
FR 15086).
Dated: February 28, 2017.
J.F. Dixon,
Captain, U.S. Coast Guard, Captain of the
Port Jacksonville.
[FR Doc. 2017–04380 Filed 3–6–17; 8:45 am]
BILLING CODE 9110–04–P

DEPARTMENT OF HOMELAND
SECURITY

Collection of Information

Federal Emergency Management
Agency
[Docket ID: FEMA–2016–0032; OMB No.
1660–0107]

Agency Information Collection
Activities: Submission for OMB
Review; Comment Request; Federal
Emergency Management Agency
Public Assistance Customer
Satisfaction Surveys
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

The Federal Emergency
Management Agency (FEMA) will
submit the information collection
abstracted below to the Office of
Management and Budget for review and
clearance in accordance with the
requirements of the Paperwork
Reduction Act of 1995. The submission
will describe the nature of the
information collection, the categories of
respondents, the estimated burden (i.e.,
the time, effort and resources used by
respondents to respond) and cost, and
the actual data collection instruments
FEMA will use.
DATES: Comments must be submitted on
or before April 6, 2017.
ADDRESSES: Submit written comments
on the proposed information collection
to the Office of Information and
Regulatory Affairs, Office of
Management and Budget. Comments
should be addressed to the Desk Officer
for the Department of Homeland
Security, Federal Emergency
Management Agency, and sent via
electronic mail to oira.submission@
omb.eop.gov.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the information collection
should be made to Director, Records
Management Division, 500 C Street SW.,

sradovich on DSK3GMQ082PROD with NOTICES

SUMMARY:

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Washington, DC 20472–3100, or email
address [email protected].
SUPPLEMENTARY INFORMATION: This
information collection previously
published in the Federal Register on
December 8, 2016 at 81 FR 88696 with
a 60 day public comment period. One
positive comment was received
supporting FEMA’s effort to survey their
customers and FEMA’s commitment to
continually improving the service
provided to citizens during times of
crisis. The purpose of this notice is to
notify the public that FEMA will submit
the information collection abstracted
below to the Office of Management and
Budget for review and clearance.
Title: FEMA Public Assistance
Customer Satisfaction Surveys.
Type of information collection:
Revision of a currently approved
information collection.
OMB Number: 1660–0107.
Form Titles and Numbers: FEMA
Form 519–0–32, Public Assistance
Initial Customer Satisfaction Survey
(Telephone); FEMA Form 519–0–33,
Public Assistance Initial Customer
Satisfaction Survey (Internet); FEMA
Form 519–0–34, Public Assistance
Assessment Customer Satisfaction
Survey (Telephone); FEMA Form 519–
0–35, Public Assistance Assessment
Customer Satisfaction Survey (Internet).
Abstract: Federal agencies are
required to survey their customers to
determine the kind and quality of
services customers want and their level
of satisfaction with those services.
FEMA managers use the survey results
to measure performance against
standards for performance and customer
service, measure achievement of
strategic planning objectives, and
generally gauge and make
improvements to disaster service that
increase customer satisfaction.
Affected Public: Not-for-profit
institutions, State, Local, or Tribal
government.
Estimated Number of Respondents:
7,804.
Estimated Total Annual Burden
Hours: 2,293 hours.
Estimated Cost: The estimated annual
cost to respondents for the hour burden
is $150,116.19. There are no annual
costs to respondents’ operations and
maintenance costs for technical
services. The annual cost to respondents
for Non-Labor Cost (expenditures on
training, travel and other resources) is
$11,664.00. There are no annual start-up
or capital costs. The cost to the Federal
Government is $697,526.37.

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Dated: March 1, 2017.
Tammi Hines,
Records Management Program Chief (Acting),
Mission Support, Federal Emergency
Management Agency, Department of
Homeland Security.
[FR Doc. 2017–04445 Filed 3–6–17; 8:45 am]
BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2017–0009; OMB No.
1660–0062]

Agency Information Collection
Activities: Proposed Collection;
Comment Request; State/Local/Tribal
Hazard Mitigation Plans
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

The Federal Emergency
Management Agency, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a revision of a currently
approved information collection. In
accordance with the Paperwork
Reduction Act of 1995, this notice seeks
comments concerning information
collection activities related to Hazard
Mitigation Plans.
DATES: Comments must be submitted on
or before May 8, 2017.
ADDRESSES: To avoid duplicate
submissions to the docket, please use
only one of the following means to
submit comments:
(1) Online. Submit comments at
www.regulations.gov under Docket ID
FEMA–2017–0009. Follow the
instructions for submitting comments.
(2) Mail. Submit written comments to
Docket Manager, Office of Chief
Counsel, DHS/FEMA, 500 C Street SW.,
8NE, Washington, DC 20472–3100.
All submissions received must
include the agency name and Docket ID.
Regardless of the method used for
submitting comments or material, all
submissions will be posted, without
change, to the Federal eRulemaking
Portal at http://www.regulations.gov,
and will include any personal
information you provide. Therefore,
submitting this information makes it
public. You may wish to read the
Privacy Act notice that is available via
the link in the footer of
www.regulations.gov.
SUMMARY:

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