This project, The Re-engineered Visit
for Primary Care (AHRQ REV), directly addresses the agency’s goal
to conduct research to enhance the quality of health care and
reduce avoidable readmissions, which are a major indicator of poor
quality and patient safety. Research from AHRQ’s Healthcare Cost
and Utilization Project (HCUP) indicates that in 2011 there were
approximately 3.3 million adult hospital readmissions in the United
States. Adults covered by Medicare have the highest readmission
rate (17.2 per 100 admissions), followed by adults covered by
Medicaid (14.6 per 100 admissions) and privately insured adults
(8.7 per 100 admissions). High rates of readmissions are a major
patient safety problem and are associated with a range of adverse
events, such as prescribing errors and misdiagnoses of conditions
in the hospital and ambulatory care settings. Collectively these
readmissions are associated with $41.3 billion in annual hospital
costs, many of which potentially could be avoided. . In recent
years, payer and provider efforts to reduce readmissions have
proliferated. Many of these national programs have been informed or
guided by evidence-based research, toolkits and guides, such as
AHRQ’s RED (Re-Engineered Discharge), STAAR (STate Action on
Avoidable Readmission), AHRQ’s Project BOOST (Better Outcomes by
Optimizing Safe Transitions), the Hospital Guide to Reducing
Medicaid Readmissions, and Eric Coleman’s Care Transitions
Intervention. These efforts have largely focused on enhancing
practices occurring within the hospital setting, including the
discharge process transitions among providers and between settings
of care. While many of these efforts have recognized the critical
role of primary care in managing care transitions, they have not
had an explicit focus on enhancing primary care with the aim of
reducing avoidable readmissions. Evidence-based guidance to reduce
readmissions and improve patient safety are comparatively lacking
for the primary care setting. This gap in the literature is
becoming more pronounced as primary care is increasingly serving as
the key integrator across the health system as part of payment and
delivery system reforms. This research project aims to address the
important and unfulfilled need to improve patient safety and reduce
avoidable readmissions within the primary care context. AHRQ’s
goals in supporting this 30-month project are to build on the
knowledge base from the inpatient settings, add to the expanding
evidence base on preventing readmissions by focusing on the primary
care setting, and provide insight on the components and themes that
should be part of a re-engineered visit in primary care. This work
will ultimately inform an effective intervention that can be tested
in a diverse set of primary care clinics. To meet AHRQ’s goals and
objectives, the agency awarded a task order to John Snow, Inc.
(JSI) to conduct qualitative research using quality improvement to
investigate the primary care-based transitional care workflow from
the primary care staff, patient, and community agency perspective.
This research has the following goals: 1. Analyze current processes
in the primary care visit associated with hospital discharge; and
2. Identify components of the re-engineered visit.
US Code:
42
USC Sec.299 Name of Law: Healthcare Research and Quality Act of
1999
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