Commercial Aviation Safety Team Enhancements

U.S. Department
of Transportation
Federal Aviation
Administration

OMB Control No. 2120-XXXX
Exp. XX/XX/XXXX

Safety Enhancements

S406 . CAST SE 78 Cabin Injury Reduction During Turbulence HQ Control: 04/14/2014
HQ Revision:
000
Air carrier completion of this questionnaire is voluntary.
Additional information on this CAST Safety Enhancement (SE) can be found under the
Guidance associated with this SE document. Please answer the questions below to indicate
implementation status of this CAST SE.

SE Reference and Survey Questions

Manual
Reference (for
Implemented Comments Carrier use only)
Yes/No

SE 78 Q1a. Does the air carrier have standard operating
procedures that address turbulence encounters for:
Flight crew?
SE 78 Q1b. Does the air carrier have standard operating
procedures that address turbulence encounters for:
Cabin crew?
SE 78 Q1c. Does the air carrier have standard operating
procedures that address turbulence encounters for:
Dispatchers?
SE 78 Q2. Do the air carrier procedures direct flight
crews to maximize the information available regarding
turbulence conditions by utilizing ATC, other aircraft,
and dispatch reports?
SE 78 Q3a. Do the air carrier procedures direct flight
crews to disseminate relevant turbulence information to:
ATC?
SE 78 Q3b. Do the air carrier procedures direct flight
crews to disseminate relevant turbulence information to:
Dispatch?
SE 78 Q4. Do the air carier procedures recommend that
flight crews, when informed of known or forecast
turbulence, adjust route, altitude, or speed to avoid
turbulence or minimize its effects?
SE 78 Q5. Do the air carrier training programs
emphasize the turbulence associated with convective
activity and recommend cumulonimbus avoidance by a
minimum of 20 nm?
SE 78 Q6a. Does the air carrier have procedures that
address actions to deal with any unavoidable turbulence
encounters for: Flight crew?

Information provided to the FAA in this document is protected from
public disclosure in accordance with the provisions of 14 CFR Part 193.

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U.S. Department
of Transportation
Federal Aviation
Administration

Safety Enhancements

SE Reference and Survey Questions

Manual
Reference (for
Implemented Comments Carrier use only)
Yes/No

SE 78 Q6b. Does the air carrier have procedures that
address actions to deal with any unavoidable turbulence
encounters for: Cabin crew?
SE 78 Q7. Do the air carrier procedures include a
preflight briefing by the captain to the lead flight
attendant whenever turbulence is forecast or
anticipated?
SE 78 Q8a. Do the air carrier procedures include a
standardized protocol to inform flight attendants and
passengers of: Anticipated turbulence?
SE 78 Q8b. Do the air carrier procedures include a
standardized protocol to inform flight attendants and
passengers of: Severity?
SE 78 Q8c. Do the air carrier procedures include a
standardized protocol to inform flight attendants and
passengers of: Actions to take in preparation or
response?
SE 78 Q9a. Does the Initial training for flight attendants
include material that address turbulence encounters?
SE 78 Q9b. Does the Recurrent training for flight
attendants include material that address turbulence
encounters?
SE 78 Q9c. Does the Initial training for pilots include
material that address turbulence encounters?
SE 78 Q9d. Does the Recurrent training for pilots
include material that address turbulence encounters?
SE 78 Q10. Do the air carrier training programs
emphasize the importance of flight attendants' personal
safety?
SE 78 Q11. Do the air carrier training programs
promote communication and coordination among flight
crew and cabin crew to deal with turbulence
encounters?
SE 78 Q12. Does the air carrier have a turbulence event
reporting and tracking program?
SE 78 Q13. Using data from the safety or company
reporting programs, has there been a measurable
reduction in turbulence-related injuries?

***********************************************************************************
Paperwork Reduction Act Burden Statement
A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be

Information provided to the FAA in this document is protected from
public disclosure in accordance with the provisions of 14 CFR Part 193.

S406 - 2

U.S. Department
of Transportation
Federal Aviation
Administration

Safety Enhancements

subject to a penalty for failure to comply with a collection of information subject to the requirements of the
Paperwork Reduction Act unless that collection of information displays a currently valid OMB Control
Number. The OMB Control Number for this information collection is 2120-XXXX. Public reporting for this
collection of information is estimated to be approximately 40 minutes per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, completing
and reviewing the collection of information.
All responses to this collection of information are voluntary; all information provided to the FAA regarding
voluntary compliance with CAST Safety Enhancements is designated as protected from public disclosure in
accordance with 14 CFR part 193 (70 FR 5500, February 2, 2005). Send comments regarding this burden estimate
or any other aspect of this collection of information, including suggestions for reducing this burden to the
FAA at: 800 Independence Ave. SW, Washington, DC 20591, ATTN: Information Collection Clearance
Officer, ASP-110.
***********************************************************************************

1. The FAA has entered the Safety Enhancement information contained in this document on behalf
of the Operator.

2. I hereby certify that the Safety Enhancement status statements in this document are accurate and
complete.

Date

Information provided to the FAA in this document is protected from
public disclosure in accordance with the provisions of 14 CFR Part 193.

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