Customer Satisfaction Survey for the NSF Electronic Research Administration Forum, May 14, 2020

NSF ERA Forum Webinar Survey

Thank you for participating in the May 2020 ERA Forum Webinar! Your feedback is very important to us. Please complete the following survey based on your participation in the webinar. Please answer each question to the best of your ability.

Survey Questions and Answers
	Questions	Answers
	In what capacity do you primarily interact with NSF?	Principal Investigator (PI) co-Principal Investigator (co-PI) Other Senior Personnel Other Authorized User (OAU) Sponsored Project Office Authorized Organization Representative (AOR) Other (please specify) [text box]
	Which of the following best describes your current organizational affiliation?	Large research university Primarily undergraduate institution Minority serving institution Community college Other non-profit organization For-profit organization Other (Please specify) [text box]
	Have you used the new Research.gov Proposal Preparation and Submission System to submit an NSF proposal?	Yes [IF ANSWERED YES  QUESTION #4] No [IF ANSWERED NO  QUESTION #5]
	Please indicate how many proposals you have prepared and submitted using the new Research.gov Preparation and Submission System.	1 [ALL ANSWERS  QUESTION #6] 2 to 5 6 to 10 More than 10
	You indicated that you have not yet prepared and submitted a proposal using the new Research.gov Proposal Preparation and Submission System. Please provide additional information regarding why you have chosen not to submit on Research.gov.	Select all that apply: [ALL ANSWERS  QUESTION #6] Proposal Type not yet available on the Research.gov system I prefer FastLane/I am familiar with FastLane I have not had time to learn the new Research.gov Proposal Preparation and Submission System My organization requires me to use FastLane I attempted to prepare and submit a proposal using the Research.gov Proposal Preparation and Submission System but could not submit due to compliance check errors Other: [Open ended text]

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Section Title: Research.gov Demo of Separately Submitted Collaborative Proposals from Multiple Organizations

Based on the ERA Forum Webinar presentation, please answer the following questions regarding the Research.gov Demo of Separately Submitted Collaborative Proposals.

Survey Questions and Answers
	Questions	Answers
	In Research.gov have you used and or tried to submit separately submitted collaborative proposals?	Yes [IF ANSWERED YES  QUESTION #7] No [IF ANSWERED NO  QUESTION #8]
	In Research.gov, how would you rate your satisfaction with the separately submitted proposal functionality?	Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Not Applicable
	Using FastLane, approximately how many separately submitted collaborative proposals have you been involved with preparing and/or submitting?	None 1-10 11-25 More than 25
	In FastLane, how would you rate your satisfaction with the separately submitted proposals functionality?	Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Not Applicable
	How often do you include subawards in your separately submitted collaborative proposals?	Always Sometimes Rarely Never
	Based on the demo of the new separately submitted proposal functionality in Research.gov, how satisfied are you with the new functionality?	Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Not Applicable
	Based on the demo of the new separately submitted proposal functionality in Research.gov, how can separately submitted proposals be improved for your organization?	Open ended [text box]
	In FastLane, how often have you needed to change or update a proposal section after submission, but before reviewers are assigned?	Sometimes Rarely Never
	In Research.gov, would you expect a Proposal File Update (PFU) to include the ability to make changes to the budget?	Yes, I would expect PFU to include a budget revision option No, I would expect a separate Budget Revision section I am not familiar with PFU
	For clarity, what would you call the function that allows you to make a change to a proposal section after submission, but before reviewers are assigned?	Proposal File Update (PFU) Proposal File Update (PFU)/Budget Revision (BR) Update Submitted Proposal Other (please specify) [text box]
	In Research.gov, what navigation challenges have you experienced when navigating to in-progress proposals or navigating to Proposal File Updates/Budget Revisions in Research.gov? (Please provide as many details as possible)	Open ended [text box]
	In Research.gov, what challenges have you experienced related to Proposal File Updates/Budget Revisions? (Please provide as many details as possible)	Open ended [text box]
	In Research.gov, what challenges have you experienced related to proposal preparation and submission? (Please provide as many details as possible)	Open ended [text box]

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Section Title: Survey Wrap-up

Based on the overall ERA Forum Webinar presentations, please answer the following questions.

Survey Questions and Answers
	Questions	Answers
	Your comments, questions, and feedback are very important to NSF. Based on the ERA Forum Webinar topics please include any additional feedback in the space provided. (text box)	Open ended [text box]
	Please share any topics of interest you would like to focus on at future NSF ERA Forums.	Open ended [text box]
	OPTIONAL: If you would like to be added to NSF’s list of volunteers who participate in future application usability studies, surveys, and webinars, please enter your contact information below.	Your Name: ______________________________ Your Organization: ________________________ Your Email: ______________________________
	Did you find today's Forum informative?	Yes [IF ANSWERED SURVEY COMPLETE] No [IF ANSWERED  QUESTION #23] Neutral [IF ANSWERED SURVEY COMPLETE]
	You indicated that you did not find today’s NSF ERA Forum informative. Could you please share any suggestions for improvement?	Open ended [text box]

Thank you for participating in this survey!

May 2020

NSF ERA Forum Webinar Spring 2020 Survey DIAS Research.gov Business Office

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