Section 79.2, Accessibility of Programming Providing Emergency Information, and Emergency Information; Section 79.105, Video Description and Emergency Information Accessibility Requirements for All ..
ICR 201705-3060-005 · OMB 3060-0967 · Historical Active
⚠️ Notice: This information collection may be outdated. More recent filings for OMB 3060-0967 can be found here:
Section 79.2, Accessibility of Programming Providing Emergency Information, and Emergency Information; Section 79.105, Video Description and Emergency Information Accessibility Requirements for All ..
Extension without change of a currently approved collection
The Consumer Complaint Portal is used for the electronic filing of informal complaints alleging violations of the Communications Act of 1934 (the Act), as amended, and the Commissionâs rules. All information collection burdens associated with submission of a complaint using the online Consumer Complaint Portal are contained in the supporting statement. The revisions to the online Consumer Complaint Portal that the Commission is seeking approval of in this submission will enable consumers to file complaints relating to the FCC's disability accessibility requirements for video programming digital apparatus and navigation device user interfaces (e.g., TV and set-top box controls, menus, and program guides). The Commission is also seeking approval to transfer certain information collection burdens from OMB Control Number 3060-1203 to reflect the development of this online form for use by consumers in filing complaints alleging violations of these accessibility requirements.
Based on its experience, the Commission has re-evaluated the burdens associated with this information collection since the last time this information collection was reviewed and approved by OMB. The Commission previously estimated that 500 customers per year would submit documentation to DIRECTV. Because the initial compliance period has ended, the Commission believes the number has since decreased. Also, previously, the Commission identified those customers as ârespondents/responsesâ and calculated their hour burden. However, because the documentation is submitted to DIRECTV (not to the FCC), the Commission has removed those calculations from this collection. Therefore, the Commission makes the following adjustments:
(a) The Commissionâs estimate for the total number of respondents has decreased by -579, from 640 respondents to 61 respondents;
(b) The Commissionâs estimate for the number of annual responses has decreased by -481, from 642 to 161;
(c) The Commissionâs estimate for the total annual burden hours has decreased by -560, from 735 to 175; and
(d) The Commissionâs estimate for the total annual cost burden has decreased by -$8,850, from $24,150 to $15,300.
There are no program changes to this information collection.
$12,399
No
No
No
No
No
Uncollected
Kimberly Wild 202 418-1324
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.