The Consumer Complaint Portal is used for the electronic filing of informal complaints alleging violations of the Communications Act of 1934 (the Act), as amended, and the Commission’s rules. All information collection burdens associated with submission of a complaint using the online Consumer Complaint Portal are contained in the supporting statement. The revisions to the online Consumer Complaint Portal that the Commission is seeking approval of in this submission will enable consumers to file complaints relating to the FCC's disability accessibility requirements for video programming digital apparatus and navigation device user interfaces (e.g., TV and set-top box controls, menus, and program guides). The Commission is also seeking approval to transfer certain information collection burdens from OMB Control Number 3060-1203 to reflect the development of this online form for use by consumers in filing complaints alleging violations of these accessibility requirements. Please see the non-substantive change request justification for the reason behind this change request submission to the Office of Management and Budget for review and approval.
The latest form for Section 79.2, Accessibility of Programming Providing Emergency Information, and Emergency Information; Section 79.105, Audio Description and Emergency Information Accessibility Requirements for All .. expires 2023-04-30 and can be found here.
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Supporting Statement A |
Federal Enterprise Architecture: General Government - Central Records & Statistical Mgt