Digital & Customer Care Platform & Services Design Research Screener Question Pool

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1880-0542 can be found here:

Documents and Forms

Document Name Document Type
Digital & Customer Care Platform & Services Design Research Screener Question Pool Form and Instruction
NextGen DCC_Research Screener_Fast-Track_4.docx Form and Instruction
DCC_screener_fast-track-form_2.doc Generic Template IC Document

Information Collection (IC) Details

IC Title:	Digital & Customer Care Platform & Services Design Research Screener Question Pool	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	N/A	NextGen DCC_Research Screener_Fast-Track_4.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,000	2,000
Annual IC Time Burden (Hours)	200	200
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Generic Template	DCC_screener_fast-track-form_2.doc	04/10/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.