The Department
updated its supporting statements to reflect the actual response
rates, among other things.
Inventory as of this Action
Requested
Previously Approved
11/30/2020
36 Months From Approved
11/30/2017
4,782
0
4,782
531
0
531
0
0
0
Commercial and Airline Transport
Pilots, General Aviation and Non-commercial Pilots,Repair Station
Operators, Aviation Maintenance Technicians and Repairers, and Air
Carrier Operations Management are considered stakeholders.
Executive Order 12862 requires the Federal Government to provide
the "highest quality service possible to the American people." The
FAA Flight Standards Service has designed the Safety Awareness,
Feedback, and Evaluation (SAFE) Program to measure the aviation
community stakeholder perception of effectiveness with various
FAA-mandated and regulatory programs.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.