NCHS Users' Survey

Attachment A

..

CDC
-

I

I::

-

Centers for Disease Control and Prevention

� CDC 'JA/7: Saving Uws. Protgcfjng P9opl9TM

National Center for Health Statistics Users' Survey

You've been invited to participate in a brief. 14-question customer satisfaction survey.
This survey will NOT capture any personally-identifiable information. All submissions
are voluntary and anonymous. Your participation is extremely important, and will be
used to improve NCHS' products and services. All information will be treated
confidentially. Thank you for helping NCHS.
This survey has been approved by the Executive Office of the President Office of
Management and Budget (0MB). (Form Approved 0MB No. 0920-0729 Exp. Date 09/30/2020).

NOTICE - Public reporting burden of thls collection of information is estimated to average
less than 1 O minutes per person, including the time for reviewing instructions, and
completing and reviewing the collection of information. An agency may not conduct or
sponsor, and a person is not required to respond to a collection of information unless it
displays a currently valid 0MB control number. Send comments regarding this burden
estimate or any other aspect of this collection of information, including suggestions for
reducing this burden to: CDC/ATSDR Reports Clearance Officer, 1600 Clifton Road, MS
D-74, Atlanta, GA 30333, ATTN: PRA (0920-0729).

1. Before today, about how many times have you visited the NCHS web site in the
last year?

Q

Never

0

1-5times

Q

6-11 times (less than once a month)

0

12-23 times

U

0

24 times or more (twice a month or more)
Don't recall

2. Please indicate your opinion about the NCHS web site and the information you
obtain from it.
Strongly
Strongly
agree Agree Neutral Disagree disagree N/A
Information is easy to find
Information is easy to interpret
Information is relevant
Information is accurate
Information is timely

0
0
0
0
0

0
0
0
0
0

0
0
0
0
0

0
0
0
0
0

0
0
0
0
0

0
0
0
0
0

If you [Disagree or Strongly Disagree} with any of the items above, please provide explanation.

3. On the most recent occasion that you visited the NCHS website, why did you
visit it? (Check all that apply)

D To obtain statistics on a health topic
D To download a specific report, publication, or data table
D To download public use micro-data files or obtain information about these files
D To identify survey methods or data collection forms to apply to your own research
D Received an e-mail about survey through NCHS listserv
D To view a presentation
Other (please specify)

toe

I,
• 1,

Centers for Disease Control and Prevention

_ CDC 24/7: saving Llv9s. ProtQCflng P9ople'..

2016 National Center for Health Statistics Users' Survey

4. Please rate each of the following N�HS services and data products that you
have used in the last year.
Very
good
Excellent
Print reports/publications available on the
website
Public use microdata files
Listserv for one or more NCHS surveys
Customer service from an NCHS employee by
e-mail, U.S. mail, or telephone

0
0
0
0

Good

Fair

Poor

NIA

0 0 0 0 0
0 0 0 0 0
0 0 0 0 0
0 0 0 0 0

5. In the past year, have you accessed Health, United States, the annual report on
the health status of the Nation?

Q
Q
Q

Yes
No
I am not familiar with the Health, United States report

6. Have you obtained birth or death statistics (National Vital Statistics System)
from NCHS publications or other parts of the website in the last year?

Q
Q

Yes
No

Q

Don't know/not applicable

7. From which of the following household surveys have you obtained statistics
from NCHS publications or other parts of the website in the last year? (Check all
that apply)

D National Health Interview Survey (NHIS)
0 National Health and Nutrition Examination Survey (NHANES)
0 National Survey of Family Growth (NSFG)
D State and Local Area Integrated Telephone Survey (SLAITS)
0 None of the above
0 Don't know/not applicable

8. From which of the following health care surveys have you obtained statistics
from NCHS publications or other parts of the website in the last year? (Check all
that apply)

D National Ambulatory Medical Care Survey (NAMCS)
D National Hospital Ambulatory Medical Care Survey (NHAMCS)
0 National Hospital Discharge Survey (NHDS)
0 National Home and Hospice Care Survey (NHHCS)
D National Nursing Home Survey (NNHS)
0 National Survey of Ambulatory Surgery (NSAS)
D National Survey of Residential Care Facilities (NSRCF)
D National Study of Long-Term Care Providers (NSL TCP)
0 None of the above
D Don't know/not applicable
9. Have you used any of the following on-line query-based systems to access
data in the past year? (Check all that apply)

D Health Indicators Warehouse

D Health Data Interactive
D VitalStats
D NCHS Data Online Query System (DOQS)
10. What is your preferred analytical software for data files?

0
0
0
0
0

SAS
STATA
SPSS
Excel
NIA

Other (please specify)

11. How do you use NCHS information? (Check all that apply)

0 Academic research/school project
D Health program planning, administration or evaluation
D To inform/develop policy or legislation
D Media/journalism
0 Market research/product development
D Personal interest
Other (please specify)

12. Which best describes your occupation?.

Q
Q
Q

Health care provider
Health/public health professional
Health researcher/scientist

U

0
0
0
Q
Q
Q

Legal professional
Market researcher, analyst, or consultant
Media professional
Policy-maker, policy analyst, or advocate
Retired
Student
Other (please specify)

13. How would you best describe your organization?

0 Academic/research institution
0 Health care facility
0 Medical drug or device industry or healthcare consulting
0 Media/communications firm
0 Non-profit advocacy or policy organization
0 Federal government
0 State government
0 Not affiliated with an organization
Other (please specify)

14. Other comments, including compliments or suggested improvements on the
website and its content :