Mobile App Field Testing (VHA OCC)

Mobile App Field Testing

Instructions:

VA would appreciate your feedback on this App. Completion of these questions is entirely voluntary. Any information you enter here is anonymous and is collected for analysis and improvement of VA applications. This feedback section is not a venue for communication of an urgent medical nature or to obtain immediate technical support.

Instrument:

This will be posted in the app, so users can select a “circle” or check a “box” easily.

Standard Questions: ALL apps

	Strongly Agree	Agree	Neither	Disagree	Strongly Disagree
I found this app easy to use.
Use of this app will help me to be more engaged in my health care.
It was easy for me to learn to use this app.
I would like to continue to use this app.
I would recommend this app to others.
Please use the space below for any additional comments you would like to provide to VA (for example, features you liked or what might make the app better).

Optional Questions: 1 or 2 additional per app

Are there additional features that you would like to see in this app?
Is there additional information that you would like this app to collect?
If you received error messages while using the app, please comment on the experience. For example, was the message clear? If not, what actions did you take?

	Strongly Agree	Agree	Neither	Disagree	Strongly Disagree
I had access to the resources I needed to successfully use this app.
Use of this app will help me receive the health care that matters to me.
This app was a valuable resource to learn more about my health.*
This app was a valuable resource to learn more about my health care options.*
I believe use of this app could help improve my health.**
Use of this app will help me maintain better health habits.**
Use of this app will help me receive the health care that matters to me.
Use of this app makes me feel better cared for by VA providers.
Use of this app fits well with the way I already use technology.***
Use of this app fits well with the way I want to manage my care.***
Use of this app is convenient for me.***
It was worth logging in to this app because of the benefits to me.

* Only one (if either) will ever be used at a time

** Only one (if either) will ever be used at a time

*** Only one (if either) will ever be used at a time