Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA, VHA, NCA)

OMB 2900-0770

OMB 2900-0770

The generic clearance will be used to collect qualitative feedback on VA's services or products delivery. VA will seek customer and stakeholder perceptions, experiences, and expectations on its services or products delivery. The data collected will be used to improve delivery of products or services in areas where needed.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA, VHA, NCA) expires 2023-11-30 and can be found here.


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