VA Loma Linda Healthcare System CBOC Clinics - Patient Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)

Loma Linda HC Sys CBOC Clinics_Patient Satis Survey_2019

VA Loma Linda Healthcare System CBOC Clinics - Patient Satisfaction Survey

OMB: 2900-0770

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OMB Control Number:  2900-0770

Estimated Burden:  5 minutes

Expiration Date:  09/30/2020



VA Loma Linda Healthcare System CBOC Clinics

Patient Survey for Victorville



Date of Visit _________________



Who did you see as your Doctor/Provider today? ______________________________



  1. How long did you wait to be seen by your provider after your scheduled time?

<15 minutes 15-30 minutes >30 minutes





  1. How would you rate the courtesy and help of our Front Desk and Support staff?

1 2 3 4 5





  1. How would you rate the care you received from our Nursing Staff today?

1 2 3 4 5

5. How would you rate the care you received from your Doctor/Provider?

1 2 3 4 5

6. How would you rate the ease to contact the clinic and/or provider by Phone or Secure Messaging ?

1. 2. 3. 4. 5



7. Anyone you would like to thank today?__________________________________



8. Is there anything we can do to improve?





Name (Optional) __________________________________________


Comments concerning the accuracy of the burden estimate and any suggestions for reducing this burden should be sent to Alicia Garcia, CBOC Director, email: [email protected] .  

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorGeslani, Bevan A.
File Modified0000-00-00
File Created2021-01-15

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