White House Hotline Call Center Email/Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0770 can be found here:

Documents and Forms

Document Name Document Type
WH CallCenter_Survey_090717_REV.docx To Be Determined Other-Web Survey
WH_HotlineSurvey_FTrack Request_090817_REV (2).docx White House Hotline VA Veterans Call Center Survey IC Document
Sample Size for Veterans Complaint Survey 090717a.docx Note on Sample Size Determination for Veterans Complaint Resolution Experience IC Document
White House Hotline Email Copy_Update.docx White House Hotline Email Copy IC Document

Information Collection (IC) Details

IC Title:	White House Hotline Call Center Email/Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Web Survey			WH CallCenter_Survey_090717_REV.docx	To Be Determined	Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Legislative Functions

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 4,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	4,000	4,000
Annual IC Time Burden (Hours)	67	67
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
White House Hotline VA Veterans Call Center Survey	WH_HotlineSurvey_FTrack Request_090817_REV (2).docx	10/05/2017
Note on Sample Size Determination for Veterans Complaint Resolution Experience	Sample Size for Veterans Complaint Survey 090717a.docx	10/04/2017
White House Hotline Email Copy	White House Hotline Email Copy_Update.docx	10/05/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.