Form OA3 New Employee Survey

NEW EMPLOYEE SURVEY

Survey 1: The Hiring Process

This survey is to be completed as soon as possible after the EOD. If the formal orientation occurs immediately after EOD and last only a day or two, this survey may be combined with the next.

Asterisked items assess Hiring Reform metrics.

[Welcome letter]

Instructions

This survey assesses your satisfaction with the hiring process used by [Agency]. The hiring process spans the time from when you first heard of the job opening to your first day in your new position. Please answer honestly, as your feedback will be used to improve the hiring process and make [Agency] a better place to work. Your responses will be anonymous: [Agency] will only receive results for groups of at least 10.

General Survey Instructions

 

Caution: If you click the browser's Refresh or Reload buttons you will clear your latest responses from the page you are on. To ensure your survey responses are not lost, please Save survey if you cannot complete the entire survey in one sitting. On the Last page of the survey there is a Send/Submit button. Send/Submit send/submits a copy of the survey to be included in the agency results. Once you click on Send/Submit, you will not be able to access your survey again for any reason.

Buttons that are available on the bottom of each survey page are:

• Previous takes you to the previous page in the survey,

• Next takes you to the next page in the survey,

• Save saves the survey on the system so you can continue at a later time,

• 1 | 2 | 3...Last takes you to that page of the survey,

• Quit allows you to quit the survey and gives you the option to Return and continue with the survey, Quit the system, or Save your current survey (after which you may continue with the survey or exit the system).

Privacy Act Statement

Collection of this information is authorized by Section 4702 of Title 5, U.S. Code.

• Your responses to this survey are voluntary and there is no penalty if you choose not to respond. However, maximum participation is encouraged so that the data will be complete and representative.

• The principal purpose in collecting this information is to gather input from employees about their experiences in working for the [Agency]. Routine uses are identifying organizational strengths and challenges and identifying strategies that will help improve the work environment.

• In any public release of survey results, no data will be disclosed that could be used to match your responses with your identity because there will be no individual identifiers associated with the data. All email addresses will be stripped and discarded automatically when the completed survey is submitted.

Public Burden Statement

We think providing this information takes an average of 10 minutes per respondent to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed survey. Send comments regarding our estimate or any other aspect of this survey, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Reports and Forms Officer, Paperwork Reduction Project (3206-0252), Washington, D.C. 20415. The OMB number 3206-0252 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

Satisfaction with the Hiring Process

1. *Where did you first hear about the job opening?

   • USA jobs

   • Agency website/intranet

   • Other website (e.g., Craigslist, Monster Jobs)

   • A friend or acquaintance

   • Supervisor or coworker

   • Job fair

   • Other: ______________

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
*The job announcement was clear and understandable.						
The instructions for applying were clear and understandable.						
I understood what documents and materials were required to apply for this position.						
The application assessments/tests were appropriate for this job.						
*I received prompt acknowledgement that my application had been received.						
*I received regular updates on the status of my application.						
I had adequate access to staff who could answer my questions.						
*It was easy to apply for this job.						

10. Did you contact someone with questions?

    • Yes

    • No

If yes . . .	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
*The people I spoke with provided timely responses to my questions.						
*The people I spoke with were knowledgeable.						
The people I spoke with treated me with courtesy and respect.						
The people I spoke with provided me with accurate information.						

15. Did you experience any problem with your application?

    • Yes

    • No

If yes . . .	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
I am satisfied with the way my problem was resolved.						

The following items ask about the timeliness of the three phases of the hiring process: (1) the time needed to complete the application process (e.g., complete application and assessments, submit supporting documentation); (2) the time it took to hear that you had been selected, after you completed all of your application; and (3) the time until you could start work, after being selected.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
*I am satisfied with the time it took to complete the application process.						
*I am satisfied with the time it took from completing my application to when I heard that I had been selected.						
*I am satisfied with the time it took from being selected to when I could start my new job.						

Overall Satisfaction and Comments

20. Overall, how satisfied are you with the hiring process you just went through?

    • Very Dissatisfied

    • Dissatisfied

    • Neutral

    • Satisfied

    • Very Satisfied

21. What worked well with the hiring process?

22. What would you change about the hiring process?

Background Information

The items in this section will be used to analyze the results for groups of at least 10 people. Responses will not be used to identify individual employees.

23. Rank the top 3 reasons you decided to take this job:

• The kind of work you expect to be doing

• The importance of the mission

• The kind of people you expect to be working with

• Developmental opportunities

• Salary

• Benefits (e.g., insurance, retirement, on-site daycare)

• Job security

• Work flexibilities (e.g., telework, alternative work schedules)

• Job location

• Other: _____________

24. Where did you work prior to starting this job?

• In another part of this agency

• In another government agency

• In the private sector

• This is my first job

• Other

25. How long had you worked in your previous job?

    • Not applicable; this is my first job

    • Less than 1 year

    • 1 – 5 years

    • 6 – 10 years

    • 11 years or more

26. How many different government jobs did you have before this one?

• None

• 1

• 2

• 3 or more

27. What is the supervisory level of your new job?

• Non-supervisory

• Team leader

• First-line supervisor

• Manager

• Executive

28. What type of position is your new job?

• Career/Permanent

• Temporary

• Term

• Student Trainee

• Other

• Not sure

29. What is your age?

• Less than 20

• 20-29

• 30-39

• 40-49

• 50-59

• 60 or over

30. Are you male or female?

• Male

• Female

31. Are you Hispanic or Latino?

• Yes

• No

32. What is your race? (Select one or more)

• American Indian or Alaska Native

• Asian

• Black or African American

• Native Hawaiian or Other Pacific Islander

• White

Survey 2: Formal Orientation

To be completed immediately after the formal orientation is complete. If the formal orientation is short, this survey may be combined with the previous survey.

Instructions

This survey assesses your satisfaction with the formal job orientation you just received. Please answer honestly, as your feedback will be used to improve the orientation and make [Agency] a better place to work. Your responses will be anonymous: [Agency] will only receive results for groups of at least 10.

Privacy Act Statement

Collection of this information is authorized by Section 4702 of Title 5, U.S. Code.

• Your responses to this survey are voluntary and there is no penalty if you choose not to respond. However, maximum participation is encouraged so that the data will be complete and representative.

• The principal purpose in collecting this information is to gather input from employees about their experiences in working for the [Agency]. Routine uses are identifying organizational strengths and challenges and identifying strategies that will help improve the work environment.

• In any public release of survey results, no data will be disclosed that could be used to match your responses with your identity because there will be no individual identifiers associated with the data. All email addresses will be stripped and discarded automatically when the completed survey is submitted.

Public Burden Statement

We think providing this information takes an average of 10 minutes per respondent to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed survey. Send comments regarding our estimate or any other aspect of this survey, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Reports and Forms Officer, Paperwork Reduction Project (3206-0252), Washington, D.C. 20415. The OMB number 3206-0252 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

Satisfaction with Specific Elements of the Orientation

How satisfied are you with the following components of the orientation?	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	Do Not Know
Salary and benefits						
Organizational Policies						
Key contacts in the organization (e.g., Human Resource, Employee Assistance Program)						
[and other custom items]						
						
						
						

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
I understand the organization’s, mission, vision and values.						
I know what the organization’s goals and priorities are.						
I understand how the organization operates (e.g., its structure, its leadership hierarchy).						
I know what my job responsibilities will be.						
I know what I have to do to be successful in my new job.						
Based on communications before my start date, I knew what to expect of my first few days.						
Preparations were made for my first day (e.g., my workspace was ready, I was expected).						
On my first day, I was made to feel welcome.						
The orientation process was clear and well designed.						

Overall Satisfaction and Comments

17. Overall, how satisfied are you with the orientation you received?

• Very Dissatisfied

• Dissatisfied

• Neutral

• Satisfied

• Very Satisfied

18. Use the following space to describe what else should be covered in the orientation.

19. Use the following space to describe what you liked about the orientation.

20. Use the following space to describe what you did not like about the orientation.

Survey 3: Beginning Socialization

To be completed approximately one month after EOD.

Instructions

This survey assesses the experiences you’ve had in your first month in your new position. Please answer honestly, as your feedback will be used to improve the experiences of new hires, and to make [Agency] a better place to work. Your responses will be anonymous: [Agency] will only receive results for groups of at least 10.

Privacy Act Statement

Collection of this information is authorized by Section 4702 of Title 5, U.S. Code.

• Your responses to this survey are voluntary and there is no penalty if you choose not to respond. However, maximum participation is encouraged so that the data will be complete and representative.

• The principal purpose in collecting this information is to gather input from employees about their experiences in working for the [Agency]. Routine uses are identifying organizational strengths and challenges and identifying strategies that will help improve the work environment.

• In any public release of survey results, no data will be disclosed that could be used to match your responses with your identity because there will be no individual identifiers associated with the data. All email addresses will be stripped and discarded automatically when the completed survey is submitted.

Public Burden Statement

We think providing this information takes an average of 10 minutes per respondent to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed survey. Send comments regarding our estimate or any other aspect of this survey, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Reports and Forms Officer, Paperwork Reduction Project (3206-0252), Washington, D.C. 20415. The OMB number 3206-0252 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

Your Experiences

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
I have received the necessary specialized training (e.g., phone systems, security policies, computer programs).						
My coworkers have made me feel accepted.						
My new supervisor has helped ease my transition into this job.						
I was able to start contributing to my organization during my first week.						
The work I’ve been doing has been what I expected it to be.						
I think my skills and abilities are a good match for this job.						
I have been given challenging assignments.						
I know what is expected of me on the job.						
I think this organization’s mission is important.						
Public service is important to me.						
I think I will fit in well with the people here.						
I think I will fit in well with the culture here.						
I have been satisfied with my new supervisor.						
I think I will be satisfied in this organization.						

15. If you were assigned a mentor or buddy, how satisfied have you been with that relationship?

• Not applicable; I did not have a mentor or buddy

• Very Dissatisfied

• Dissatisfied

• Neutral

• Satisfied

• Very Satisfied

16. Overall, how satisfied are you with your first month in your new job?

• Very Dissatisfied

• Dissatisfied

• Neutral

• Satisfied

• Very Satisfied

17. How long do you expect to be working here?

• One or two years

• Three to five years

• Six to ten years

• More than ten years

• Don't know/Not sure

18. What about your first month on the job has worked well?

19. What would you change about your first month on the job?

Survey 4: Follow-Up Socialization

To be completed approximately six months after EOD. This survey may be repeated after 12 months.

Instructions

This survey assesses the experiences you’ve had in your first six months in your new position. Please answer honestly, as your feedback will be used to improve the experiences of new hires, and to make [Agency] a better place to work. Your responses will be anonymous: [Agency] will only receive results for groups of at least 10.

Privacy Act Statement

Collection of this information is authorized by Section 4702 of Title 5, U.S. Code.

• Your responses to this survey are voluntary and there is no penalty if you choose not to respond. However, maximum participation is encouraged so that the data will be complete and representative.

• The principal purpose in collecting this information is to gather input from employees about their experiences in working for the [Agency]. Routine uses are identifying organizational strengths and challenges and identifying strategies that will help improve the work environment.

• In any public release of survey results, no data will be disclosed that could be used to match your responses with your identity because there will be no individual identifiers associated with the data. All email addresses will be stripped and discarded automatically when the completed survey is submitted.

Public Burden Statement

We think providing this information takes an average of 10 minutes per respondent to complete, including the time for reviewing instructions, getting the needed data, and reviewing the completed survey. Send comments regarding our estimate or any other aspect of this survey, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Reports and Forms Officer, Paperwork Reduction Project (3206-0252), Washington, D.C. 20415. The OMB number 3206-0252 is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

Your Experiences

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Do Not Know
I like the kind of work I’m doing.						
My skills and abilities are a good match for this job.						
I have been given challenging assignments.						
I know what is expected of me on the job.						
This organization’s mission is important.						
Public service is important to me.						
I fit in well with the people here.						
I fit in well with the culture here.						
I am satisfied with my supervisor.						

10. Overall, how satisfied are you with your job?

    • Very Dissatisfied

    • Dissatisfied

    • Neutral

    • Satisfied

    • Very Satisfied

11. Overall, how satisfied are you in this organization?

• Very Dissatisfied

• Dissatisfied

• Neutral

• Satisfied

• Very Satisfied

12. How do all your experiences in your organization to date compare with what you expected?

• Much worse than expected

• Worse the expected

• About as expected

• Better than expected

• Much better than expected

13. Are you considering leaving your organization?

    • No

    • Yes, to retire

    • Yes, to take another job elsewhere in my agency

    • Yes, to take another job in the Federal government

    • Yes, to take another job in the private sector

    • Yes, other

14. What do you like about working here?

15. Based on your experiences so far, what would you change about the organization?