The Office of Personnel Management
(OPM) leads Federal agencies in shaping human resources management
(HRM) systems to effectively recruit, develop, manage and retain a
high quality and diverse workforce. We need to solicit input from
our customers to evaluate our program services that are
citizen-centered, results-oriented and market-based. Program
Services Evaluation Surveys are valuable tools to gather
information about our program services so we can design and
implement new ways to improve our customers satisfaction. Our
customers include the general public, Federal benefit recipients,
Federal agencies and Federal employees. This meets all requirements
for Executive Order 12862 and OMB Memorandum 93-14.
US Code:
5 USC
1128 Name of Law: National Defense Authorization Act for Fiscal
Year 2004, Public Law 108-136;
US Code: 5 USC
1101 Name of Law: 1103(a)(5), 1104, 1302, 3301, 3302, 4702,
7701
EO: EO 10577 Name/Subject of EO: 12 FR 1259,
3 CFR, 1954-1958 Comp., p. 218.
EO: EO 13197 Name/Subject of EO: 66 FR 7853, 3 CFR 748
(2002)
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.