Information Collection

USCIS Contact Center Survey

IC 234255 under ICR 201801-1615-001 · OMB 1615-0121.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1615-0121 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
New USCIS CCAS Survey - English v2.docx	Other-Survey
New USCIS CCAS Survey - Spanish v1.docx	Other-Survey - Spanish
20180202 DHS USCIS PIA 069.pdf PIA 069	IC Document
TOC-USCIS Contact Center Survey-OMB-1615-0121.docx TOC	IC Document
Supporting statement -NCSC-_DHS-CAIS-PSDedits.docx Supporting Statement	IC Document

IC Title:

USCIS Contact Center Survey

Agency IC Tracking Number:

1615-0121

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			New USCIS CCAS Survey - English v2.docx		No		Paper Only
Other-Survey - Spanish			New USCIS CCAS Survey - Spanish v1.docx		No		Paper Only

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 7,200

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	7,200	7,200
Annual IC Time Burden (Hours)	1,440	1,440
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
PIA 069	20180202 DHS USCIS PIA 069.pdf	11/30/2018
TOC	TOC-USCIS Contact Center Survey-OMB-1615-0121.docx	11/30/2018
Supporting Statement	Supporting statement -NCSC-_DHS-CAIS-PSDedits.docx	11/30/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.