2105-0568_30-day_Notice_4.4.2018_83.FR.14550

14550

Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices

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wet leases involving scheduled
passenger air transportation; and all
ticket agents doing business in the
United States that sell scheduled
passenger air transportation services
involving code-sharing arrangements or
long-term wet leases.
Number of Respondents: 12,165
(estimated 48 marketing carriers 3 and
12,117 travel agents/tour operators 4).
Estimated Annual Burden on
Respondents: 29.26 to 45.65 hours
(1,755.6 to 2,739.0 minutes) per year for
each respondent. The hours were
calculated by using the estimated
annual number of code-share related
disclosures involving personal contact
via a call or in person (58.25 million to
90.87 million) 5 and multiplying by the
estimated average amount of time per
trip for an agent to disclose a code-share
itinerary (22 seconds or .006111 hours)
to determine the total number of burden
hours (355,966 to 555,307), and then
dividing the total number of burden
hours by the estimated number of
respondents (12,165).
Estimated Total Annual Burden:
Annual reporting burden for this data
collection is estimated at 355,966 to
555,307 hours for all travel agents and
airline ticket agents who have personal
contact (via a call or in person) with a
consumer that involves a code-share
flight. Most of the data collection
associated with this ICR is
accomplished through travelers using
highly automated computerized systems
to make their air travel reservation(s), in
which the code-share data is already
available on the regulated entities
websites and/or is programmed into
their database/reservation systems.
Frequency: For disclosures involving
oral communications: The Department
estimates 15 seconds per call (to reveal
3 See, Final Regulatory Impact Analysis for
Rulemaking Regarding Enhancing Airline Passenger
Protections III (FRIA EAPP III) at page 10, prepared
by HDR, October 2016.
4 See, FRIA EAPP III at page 14.
5 Per BTS data, there were 932 million
enplanements in 2016. See, https://
www.rita.dot.gov/bts/press_releases/bts017_17. Of
those travel itineraries, the Department estimates
that 25% to 39% of these enplanements
(233,000,000 to 363,480,000) involve a code-share
flight in which an agent must reveal that
information. See, https://www.transtats.bts.gov/
databases.asp?Mode_ID=1&Mode_Desc=
Aviation&Subject_ID2=0.
Of these 233,000,000 to 363,480,000
enplanements, the Department also estimates that
25% of travelers (58,250,000 to 90,870,000) make a
call to an airline or travel agent to book a ticket or
obtain information about a flight and each traveler
will only need to obtain the information once per
travel itinerary. See, https://www.asta.org/News/
PRDetail.cfm?ItemNumber=14517&nav
ItemNumber=539 and http://fortune.com/2016/07/
27/travel-agents/ (for the estimated number of
travelers who use a travel agent).

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the code-share information) and an
average of 1.5 calls per trip (a total of
22.5 seconds per respondent per trip)
for the approximately 25% to 39% of
itineraries that are estimated to involve
a code-share itinerary, of which the
Department estimates that 25% of
travelers make a call to an airline or
travel agent to book a ticket or obtain
information about a flight and each
traveler will only need to obtain the
information once per travel itinerary.
For transactions involving written and
internet disclosure: The Department
estimates the burden should be minimal
to non-existent 6 as many airlines
already have a process in place to make
code-share information available written
in their schedules, by written notice at
time of ticket purchase and available on
their websites (including mobile sites)
and applications. In addition, most
marketing airlines currently provide
information about their code-share
flights to the GDSs who, in turn, provide
that information to travel agents. As the
code-share information is integrated
into the data provided by the airlines to
GDSs and travel agents, the code-share
information is automatically displayed
on the internet/computer, as well as on
a printed version of an itinerary/ticket.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
whether the proposed collection of
information is necessary for the
Department’s performance; (b) the
accuracy of the estimated burden; (c)
ways for the Department to enhance the
quality, utility, and clarity of the
information collection; and (d) ways
that the burden could be minimized
without reducing the quality of the
collected information.
Authority: The Paperwork Reduction Act
of 1995; 44 U.S.C. Chapter 35, as amended;
and 49 CFR 1:48.
Issued in Washington, DC, on March 27,
2018.
Claire Barrett,
Departmental Chief Privacy & Information
Governance Officer Office of the Secretary.
[FR Doc. 2018–06857 Filed 4–3–18; 8:45 am]
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6 See,

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DEPARTMENT OF TRANSPORTATION
Office of the Secretary
[OST Docket No. DOT–OST–2011–0022]

Notice of Submission of Proposed
Information Collection to OMB Agency
Request for Renewal of a Previously
Approved Collection: On-Line
Complaint/Comment Form for ServiceRelated Issues in Air Transportation
Office of the Secretary,
Department of Transportation.
ACTION: Notice and request for
comments.
AGENCY:

In compliance with the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.), this notice
announces that the request for
reinstatement of an OMB Control
Number for the Information Collection
Request (ICR) abstracted below is being
forwarded to the Office of Management
and Budget (OMB) for review and
comments. A Federal Register Notice
with a 60-day comment period soliciting
comments on the following information
collection was published on October 31,
2017 (82 FR 50483).
DATES: Comments on this notice must be
received by May 4, 2018.
ADDRESSES: Send comments regarding
the burden estimate, including
suggestions for reducing the burden, to
the Office of Management and Budget,
Attention: Desk Officer for the Office of
the Secretary of Transportation, 725
17th Street NW, Washington, DC 20503.
Comments may also be sent via email to
OMB at the following address: oira_
[email protected].
FOR FURTHER INFORMATION CONTACT:
Daeleen Chesley, Office of the Secretary,
Office of the Assistant General Counsel
for Aviation Enforcement and
Proceedings (C–70), Department of
Transportation, 1200 New Jersey Ave.
SE, Washington, DC 20590, 202–366–
6792 (voice) or at Daeleen.Chesley@
dot.gov.
SUMMARY:

SUPPLEMENTARY INFORMATION:

OMB Control Number: 2105–0568.
Title: Reinstatement of Aviation
Consumer Protection Division Web Page
On-Line Complaint/Comment Form.
Abstract: The Department of
Transportation’s (Department) Office of
the Assistant General Counsel for
Aviation Enforcement and Proceedings
(Enforcement Office) has broad
authority under 49 U.S.C., Subtitle VII,
to investigate and enforce consumer
protection and civil rights laws and
regulations related to air transportation.
Among other things, the Enforcement
Office, including its Aviation Consumer

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Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices
Protection Division (ACPD), is
responsible for receiving and
investigating service-related consumer
complaints filed against airlines and
other travel-related companies. Once
received, the complaints are reviewed
by the office to determine the extent to
which these entities are in compliance
with federal aviation consumer
protection and civil rights laws and
what, if any, action should be taken.
Consumer complaints and comments
are also used by the office to help
improve airline consumer satisfaction.
The information submitted via the online form can also serve as a basis for
rulemaking, legislation and research.
The key reason for this request is to
enable consumers to continue to file
their complaints and comments to the
Department using an on-line form,
whether via their personal computer or
on a mobile/electronic device. If the
online complaint form is not available,
the Department may receive fewer
complaints, comments and inquiries
from consumers. The lack of consumer
input could inhibit the office’s ability to
effectively investigate both individual
complaints against airlines and other air
travel-related companies. It would also
impact the Enforcement Office’s ability
to become aware of patterns and
practices that may develop in violation
of our rules. The information collection
continues to further the objective of 49
U.S.C. 41712 to protect consumers from
unfair or deceptive practices, the
objective of § 41705 and § 40127 to
ensure the civil rights of air travelers are
respected, and the objective of § 41702
to ensure safe and adequate service in
air transportation.
Filing a complaint or comment using
a web-based form is voluntary and
minimizes the burden on respondents.
Based on CY17 information,1, 17,844 of
the 21,153 total cases (includes
complaints and comments) received by
the Enforcement Office were submitted
using the electronic on-line form
(84.3%). The vast majority of the
submissions are complaints, in which
16,095 of the 18,188 total complaints
received by ACPD were filed using the
electronic web-based form (88.5%). At
times, consumers may also choose to
file a complaint with the Department
using regular mail or by phone message.
The type of information requested on
the form includes complainant’s name,
address, phone number (including area
code), email address, and name of the
airline or company about which she/he
1 The 60-Day FR notice reflected CY16 data. This
30-Day OMB FR notice has been updated to reflect
CY17 data, which is the most current calendar year
data available.

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is complaining, as well as the flight date
and flight itinerary (where applicable) of
a complainant’s trip. On some
occasions, a consumer may also use the
form to give a description of a specific
air-travel related problem or to ask for
air-travel related information from the
ACPD. The Department has limited its
informational request to that necessary
to meet its program and administrative
monitoring and enforcement activities.
The Paperwork Reduction Act of 1995
(PRA) and its implementing regulations,
5 CFR part 1320, require Federal
agencies to issue two notices seeking
public comment on information
collection activities before OMB may
approve paperwork packages. 44 U.S.C.
3506, 3507; 5 CFR 1320.5, 1320.8(d)(1),
1320.12. On October 31, 2017, OST
published a 60-day notice in the Federal
Register soliciting comment on the ICR
for which the agency is seeking
reinstatement from OMB. See 82 FR 209
at 50483. OST received no comments
after issuing this notice. Accordingly,
the Department announces that this
information collection activity has been
re-evaluated and certified under 5 CFR
1320.5(a) and forwarded to OMB for
review and approval pursuant to 5 CFR
1320.12(c).
Before OMB decides whether to
reinstate this proposed collection of
information, it must provide 30 days for
public comment. 44 U.S.C. 3507(b); 5
CFR 1320.12(d). Federal law requires
OMB to approve or disapprove
paperwork packages between 30 and 60
days after the 30-day notice is
published. 44 U.S.C. 3507(b)–(c); 5 CFR
1320.12(d); see also 60 FR 44978, 44983
(Aug. 29, 1995). The 30-day notice
informs the regulated community to file
relevant comments to OMB and affords
the agency adequate time to digest
public comments before it renders a
decision. 60 FR 44983 (Aug. 29, 1995).
Therefore, respondents should submit
their respective comments to OMB
within 30 days of publication to best
ensure their full consideration. 5 CFR
1320.12(c); see also 60 FR 44983 (Aug.
29, 1995).
Respondents: Consumers that Choose
to File an On-Line Complaint/Comment
with the Aviation Consumer Protection
Division.
Estimated Number of Respondents:
17,844 (based on CY 2017 data).
Estimated Total Burden on
Respondents: 4,461 hours (267,600
minutes). The estimate was calculated
by multiplying the total number of
complaints and comments filed using
the on-line form in CY17 (17,844) by the
estimated time needed to fill out the online form (15 minutes).

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14551

The information collection is
available for inspection in
regulations.gov, as noted in the
ADDRESSES section of his document.
Comments Are Invited on: (a)
Whether the collection of information is
necessary for the proper performance of
the functions of the Department,
including whether the information will
have practical utility; (b) the accuracy of
the Department’s estimate of the burden
of the proposed information collection;
(c) ways to enhance the quality, utility
and clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on respondents.
All responses to this notice will be
summarized and included in the request
for OMB approval. All comments will
also become a matter of public record on
the docket.
Authority: The Paperwork Reduction Act
of 1995; 44 U.S.C. Chapter 35, as amended;
and 49 CFR 1:48.
Issued in Washington, DC, on March 27,
2018.
Claire Barret,
DOT Chief Privacy & Information Governance
Officer, Office of the Secretary.
[FR Doc. 2018–06858 Filed 4–3–18; 8:45 am]
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DEPARTMENT OF THE TREASURY
Internal Revenue Service
Proposed Collection; Comment
Request for Forms 9779, 9783, 9787,
and 9789
Internal Revenue Service (IRS),
Treasury.
ACTION: Notice and request for
comments.
AGENCY:

The Internal Revenue Service
(IRS), as part of its continuing effort to
reduce paperwork and respondent
burden, invites the general public and
other Federal agencies to take this
opportunity to comment on information
collections, as required by the
Paperwork Reduction Act of 1995. The
IRS is soliciting comments concerning
Electronic Federal Tax Payment System
(EFTPS).
DATES: Written comments should be
received on or before June 4, 2018 to be
assured of consideration.
ADDRESSES: Direct all written comments
to Laurie Brimmer, Internal Revenue
Service, Room 6526, 1111 Constitution
Avenue NW, Washington, DC 20224.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the forms and instructions
SUMMARY:

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