2019 028 Benefits.gov Webmonitor

OMB Mapping Cover Benefits.gov Webmon Survey IA 20320 A1.xlsx

American Customer Satisfaction Index "Customer Satisfaction Surveys"

2019 028 Benefits.gov Webmonitor

OMB: 1090-0007

Document [xlsx]
Download: xlsx | pdf
Survey: Benefits.gov

IA#: 20320 A1



Date:9/27/18




SURVEY TYPE: Webmon (tab 5)




Survey Q# Type# Type Topic
Q1 Custom Respondent Background/Experience
Q2 Custom Respondent Background/Experience
Q3 Custom Respondent Background/Experience
Q4 1 Look and Feel
Q5 2 Navigation
Q6 2 Navigation
Q7 4 Funtionality
Q8 4 Funtionality
Q9 5 Content
Q10 5 Content
Q11 5 Content
Q12 4 Functionality
Q13 4 Funcitonality
Q14 9 Satisfaciton (ACSI Index)
Q15 9 Satisfaciton (ACSI Index)
Q16 9 Satisfaciton (ACSI Index)
Q17 10 Future Behaviors
Q18 10 Future Behaviors
Q19 Custom Respondent Background
Q20 Custom Respondent Background/Experience
Q21 Custom Respondent Background/Experience
Q22 Custom Demographic
Q23 Custom Demographic
Q24 Custom Suggested Improvements
Q25 Custom Interest in contact
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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