OMB Mapping Cover_Dept of Ed CFO

OMB Mapping Cover_ED CFO 2019 v3 (1).xlsx

American Customer Satisfaction Index "Customer Satisfaction Surveys"

OMB Mapping Cover_Dept of Ed CFO

OMB: 1090-0007

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Survey: ED CFO 2019
IA#: 20267 A5
Date: 5/6/2019



SURVEY TYPE: Grant_Loan Program (Tab 2)



Survey Q# Type# Type Topic
Q1 Custom Respondent Background
Q2 14 Project Officer Interaction
Q3 14 Project Officer Interaction
Q4 14 Project Officer Interaction
Q5 14 Project Officer Interaction
Q6 14 Project Officer Interaction
Q7 14 Project Officer Interaction
Q8 9 Online Resources/Website
Q9 9 Online Resources/Website
Q10 9 Online Resources/Website
Q11 9 Online Resources/Website
Q12 9 Online Resources/Website
Q13 9 Online Resources/Website
Q14 10 Documents
Q15 10 Documents
Q16 10 Documents
Q17 10 Documents
Q18 10 Documents
Q19 12 Application Process
Q20 12 Application Process
Q21 12 Application Process
Q22 12 Application Process
Q23 12 Application Process
Q24 12 Application Process
Q25 12 Application Process
Q26 12 Application Process
Q27 12 Application Process
Q28 12 Application Process
Q29 5 Training and Technical Assistance
Q30 5 Training and Technical Assistance
Q31 17 Future Behaviors
Q32 16 Satisfaction (ACSI Index)
Q33 16 Satisfaction (ACSI Index)
Q34 16 Satisfaction (ACSI Index)
Q35 Custom Respondent Background/Experience
Q36 Custom Suggested Improvements
Q37 Custom Respondent Background/Experience
NAM1 5 Training and Technical Assistance
NAM2 5 Training and Technical Assistance
NAM3 5 Training and Technical Assistance
NAM4 5 Training and Technical Assistance
NAM5 9 Online Resources/Website
NAM6 9 Online Resources/Website
NAM7 9 Online Resources/Website
NAM8 9 Online Resources/Website
NAM9 9 Online Resources/Website
NAM10 9 Online Resources/Website
NAM11 Custom Respondent Background/Experience
NAM12 Custom Suggested Improvements
NPD1 5 Training and Technical Assistance
NPD2 5 Training and Technical Assistance
NPD3 5 Training and Technical Assistance
NPD4 5 Training and Technical Assistance
NPD5 9 Online Resources/Website
NPD6 9 Online Resources/Website
NPD7 9 Online Resources/Website
NPD8 9 Online Resources/Website
NPD9 9 Online Resources/Website
NPD10 9 Online Resources/Website
NPD11 Custom Respondent Background/Experience
NPD12 Custom Suggested Improvements
AEFLA1 Custom Respondent Background/Experience
AEFLA2 15 Customer Service and Support
AEFLA3 15 Customer Service and Support
PERK1 Custom Respondent Background/Experience
PERK2 15 Customer Service and Support
PERK3 15 Customer Service and Support
DHSI1 Custom Respondent Background/Experience
DHSI2 5 Training and Technical Assistance
DHSI3 5 Training and Technical Assistance
DHSI4 5 Training and Technical Assistance
DHSI5 5 Training and Technical Assistance
DHSI6 5 Training and Technical Assistance
DHSI7 Custom Respondent Background/Experience
DHSI8 15 Customer Service and Support
NRC1 Custom Respondent Background/Experience
NRC2 5 Training and Technical Assistance
NRC3 5 Training and Technical Assistance
NRC4 5 Training and Technical Assistance
NRC5 5 Training and Technical Assistance
NRC6 5 Training and Technical Assistance
NRC7 5 Training and Technical Assistance
NRC8 5 Training and Technical Assistance
NRC9 7 Planning/Plan Development
NRC10 7 Planning/Plan Development
NRC11 7 Planning/Plan Development
NRC12 7 Planning/Plan Development
NRC13 7 Planning/Plan Development
NRC14 7 Planning/Plan Development
NRC15 7 Planning/Plan Development
NRC16 7 Planning/Plan Development
NRC17 7 Planning/Plan Development
SIP1 Custom Respondent Background/Experience
SIP2 5 Training and Technical Assistance
SIP3 14 Project Officer Interaction
SIP4 14 Project Officer Interaction
SIP5 15 Customer Service and Support
SIP6 6 Communication
SIP7 6 Communication
SIP8 Custom Respondent Background/Experience
SIP9 9 Online Resources/Website
SIP10 Custom Respondent Background/Experience
SIP11 Custom Respondent Background/Experience
CCAMPIS1 14 Project Officer Interaction
CCAMPIS2 Custom Suggested Improvements
CCAMPIS3 15 Customer Service and Support
UB1 14 Project Officer Interaction
UB2 15 Customer Service and Support
UB3 9 Online Resources/Website
IDEAB1 5 Training and Technical Assistance
IDEAB2 Custom Respondent Background/Experience
IDEAB3 5 Training and Technical Assistance
IDEAB4 5 Training and Technical Assistance
IDEAB5 5 Training and Technical Assistance
IDEAB6 5 Training and Technical Assistance
IDEAB7 Custom Respondent Background/Experience
IDEAB8 Custom Respondent Background/Experience
IDEAB9 Custom Respondent Background/Experience
IDEAB10 Custom Respondent Background/Experience
IDEAB11 Custom Respondent Background/Experience
IDEAB12 Custom Respondent Background/Experience
IDEAB13 Custom Respondent Background/Experience
IDEAB14 Custom Respondent Background/Experience
IDEAB15 Custom Respondent Background/Experience
IDEAB16 Custom Respondent Background/Experience
IDEAB17 Custom Respondent Background/Experience
IDEAC1 5 Training and Technical Assistance
IDEAC2 6 Communication
IDEAC3 6 Communication
IDEAC4 Custom Respondent Background/Experience
IDEAC5 Custom Respondent Background/Experience
IDEAC6 Custom Respondent Background/Experience
IDEAC7 Custom Respondent Background/Experience
IDEAC8 Custom Respondent Background/Experience
IDEAC9 Custom Respondent Background/Experience
IDEAC10 Custom Respondent Background/Experience
IDEAC11 Custom Respondent Background/Experience
IDEAC12 Custom Respondent Background/Experience
IDEAC13 Custom Respondent Background/Experience
IDEAC14 Custom Respondent Background/Experience
IDEAC15 Custom Respondent Background/Experience
IDEAC16 Custom Respondent Background/Experience
RSA1 5 Training and Technical Assistance
RSA2 5 Training and Technical Assistance
RSA3 5 Training and Technical Assistance
RSA4 5 Training and Technical Assistance
RSA5 14 Project Officer Interaction
RSA6 9 Online Resources/Website
RSA7 9 Online Resources/Website
RSA8 9 Online Resources/Website
RSA9 9 Online Resources/Website
SE1 15 Customer Service and Support
SE2 15 Customer Service and Support
SE3 15 Customer Service and Support
SE4 15 Customer Service and Support
21ST1 15 Customer Service and Support
21ST2 15 Customer Service and Support
21ST3 15 Customer Service and Support
21ST4 17 Future Behaviors
PFP1 Custom Respondent Background/Experience
PFP2 14 Project Officer Interaction
PFP3 14 Project Officer Interaction
PFP4 14 Project Officer Interaction
PFP5 Custom Respondent Background/Experience
PFP6 Custom Respondent Background/Experience
PFP6a Custom Respondent Background/Experience
PFP7 14 Project Officer Interaction
PFP8 Custom Suggested Improvements
FCC1 Custom Respondent Background/Experience
FCC2 12 Application Process
FCC3 5 Training and Technical Assistance
FCC4 14 Project Officer Interaction
FCC5 Custom Respondent Background/Experience
FCC6 Custom Respondent Background/Experience
FCC7 Custom Respondent Background/Experience
FCC8 3 Reporting Requirements
FCC9 3 Reporting Requirements
FCC10 3 Reporting Requirements
FCC11 13 Application Review Process
FCC12 13 Application Review Process
FCC13 14 Project Officer Interaction
FCC14 14 Project Officer Interaction
FCC15 Custom Respondent Background/Experience
SR1 5 Training and Technical Assistance
SR2 5 Training and Technical Assistance
SR3 5 Training and Technical Assistance
SR4 14 Project Officer Interaction
SR5 6 Communication
SR6 14 Project Officer Interaction
SR7 6 Communication
SR8 15 Customer Service and Support
SR9 5 Training and Technical Assistance
IEFG1 14 Project Officer Interaction
IEFG2 14 Project Officer Interaction
IEFG3 14 Project Officer Interaction
IEFG4 6 Communication
IEFG5 9 Online Resources/Website
IEFG6 9 Online Resources/Website
IEFG7 5 Training and Technical Assistance
IEFG8 Custom Suggested Improvements
IEFG9 Custom Suggested Improvements
MEP1 Custom Suggested Improvements
MEP2 5 Training and Technical Assistance
MEP3 5 Training and Technical Assistance
MEP4 6 Communication
EHCYP1 14 Project Officer Interaction
EHCYP2 14 Project Officer Interaction
EHCYP3 4 Data Collection and Reporting Requirements
EHCYP3a 4 Data Collection and Reporting Requirements
EHCYP4a 4 Data Collection and Reporting Requirements
EHCYP5a 4 Data Collection and Reporting Requirements
EHCYP6 10 Documents
EHCYP6a 10 Documents
SSAE1 14 Project Officer Interaction
SSAE2 14 Project Officer Interaction
SSAE3 5 Training and Technical Assistance
SSAE4 5 Training and Technical Assistance
SSAE5 5 Training and Technical Assistance
SSAE6 14 Project Officer Interaction
SSAE7 14 Project Officer Interaction
T1PA1 15 Customer Service and Support
T1PA2 15 Customer Service and Support
T1PA3 15 Customer Service and Support
T1PA4 15 Customer Service and Support
ELA1 15 Customer Service and Support
ELA2 15 Customer Service and Support
ELA3 15 Customer Service and Support
ELA4 15 Customer Service and Support
ELA5 Custom Respondent Background/Experience
ELA6 Custom Suggested Improvements
RLIS1 Custom Suggested Improvements
RLIS2 Custom Respondent Background/Experience
RLIS3 14 Project Officer Interaction
RLIS4 14 Project Officer Interaction
RLIS5 Custom Suggested Improvements
RLIS6 5 Training and Technical Assistance
RLIS7 Custom Suggested Improvements
RLIS8 Custom Suggested Improvements
SRSA1 14 Project Officer Interaction
SRSA2 14 Project Officer Interaction
SRSA3 Custom Suggested Improvements
SRSA4 Custom Respondent Background/Experience
GSA1 15 Customer Service and Support
GSA2 15 Customer Service and Support
GSA3 15 Customer Service and Support
GSA4 15 Customer Service and Support
TSL1 5 Training and Technical Assistance
TSL2 5 Training and Technical Assistance
TSL3 5 Training and Technical Assistance
TSL4 14 Project Officer Interaction
TSL5 14 Project Officer Interaction
SEED1 15 Customer Service and Support
SEED2 15 Customer Service and Support
SEED3 15 Customer Service and Support
SEED4 15 Customer Service and Support
SEED5 Custom Respondent Background/Experience
CSP1 6 Communication
CSP2 6 Communication
CSP3 5 Training and Technical Assistance
CSP4 5 Training and Technical Assistance
CSP5 5 Training and Technical Assistance
EO1 6 Communication
EO2 6 Communication
EP3 5 Training and Technical Assistance
EO4 5 Training and Technical Assistance
EO5 5 Training and Technical Assistance
EIRP1 Custom Respondent Background/Experience
MSAP1 14 Project Officer Interaction
MSAP2 14 Project Officer Interaction
MSAP3 5 Training and Technical Assistance
MSAP4 9 Online Resources/Website
MSAP5 9 Online Resources/Website
MSAP6 15 Customer Service and Support
PN1 14 Project Officer Interaction
PN2 14 Project Officer Interaction
PN3 15 Customer Service and Support
PN4 15 Customer Service and Support
PN5 9 Online Resources/Website
PN6 9 Online Resources/Website
DGIC1 14 Project Officer Interaction
DGIC2 5 Training and Technical Assistance
DGIC3 5 Training and Technical Assistance
DGIC4 9 Online Resources/Website
DGIC5 5 Training and Technical Assistance
NDTAC1 14 Project Officer Interaction
NDTAC2 14 Project Officer Interaction
NDTAC3 15 Customer Service and Support
NDTAC4 15 Customer Service and Support
NDTAC5 15 Customer Service and Support
NDTAC3a 15 Customer Service and Support
NDTAC4a 15 Customer Service and Support
NDTAC5a 15 Customer Service and Support
NDTAC6 15 Customer Service and Support
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