| Survey: |
National Weather Service (NWS) Online Survey |
| IA#: |
20905 A0 |
|
| Date: |
11/22/2019 |
|
|
|
|
| SURVEY TYPE: |
Relationship (Tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| Q1 |
Custom |
Demographic/Respondent Background |
| Q2 |
Custom |
Screener |
| Q3 |
Custom |
Demographic/Respondent Background |
| Q3.1 |
Custom |
Demographic/Respondent Background |
| Q4 |
Custom |
Demographic/Respondent Background |
| Q5.1 |
2 |
Customer Service |
| Q5.2 |
2 |
Customer Service |
| Q5.3 |
4 |
Communications |
| Q5.4 |
4 |
Communications |
| Q6 |
Custom |
Suggested Improvements/Communications |
| Q7 |
4 |
Communications |
| Q8 |
4 |
Communications |
| Q9 |
Custom |
Website |
| Q9.1 |
3 |
Website |
| Q12.1 |
2 |
Customer Service |
| Q12.2 |
2 |
Customer Service |
| Q12.3 |
4 |
Communications |
| Q12.4 |
4 |
Communications |
| Q13 |
Custom |
Suggested Improvements/Communications |
| Q14 |
4 |
Communications |
| Q15 |
4 |
Communications |
| Q16.1 |
2 |
Customer Service |
| Q16.2 |
2 |
Customer Service |
| Q16.3 |
4 |
Communications |
| Q16.4 |
4 |
Communications |
| Q17 |
Custom |
Suggested Improvements/Communications |
| Q18 |
4 |
Communications |
| Q19 |
4 |
Communications |
| Q20.1 |
2 |
Customer Service |
| Q20.2 |
2 |
Customer Service |
| Q20.3 |
4 |
Communications |
| Q20.4 |
4 |
Communications |
| Q21 |
4 |
Communications |
| Q22 |
4 |
Communications |
| Q23 |
3 |
Website |
| Q24 |
3 |
Website |
| Q26 |
3 |
Website |
| Q27 |
3 |
Website |
| Q29 |
Custom |
Product/Information/Service Provided |
| Q30 |
7 |
Satisfaction (ACSI Index) |
| Q31 |
Custom |
Suggested Improvements |
| Q32 |
7 |
Satisfaction (ACSI Index) |
| Q33 |
7 |
Satisfaction (ACSI Index) |
| Q34 |
8 |
Future Behaviors |
| Q35 |
Custom |
Suggested Improvements |
| Q36 |
Custom |
Demographic/Respondent Background |
| Q37 |
Custom |
Demographic/Respondent Background |
| Q38 |
Custom |
Demographic/Respondent Background |
| Q39 |
Custom |
Demographic/Respondent Background |
| Q40 |
Custom |
Demographic/Respondent Background |