USCIS SAVE Call Center Survey

American Customer Satisfaction Index "Customer Satisfaction Surveys"

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1090-0007 can be found here:

Documents and Forms

Document Name Document Type
Form 021 USCIS SAVE Call Center Survey Form and Instruction
021 USCIS SAVE Call Center Survey 2018 021 USCIS SAVE Call Center Survey V.07262018.docx Form and Instruction
1090-0007 Generic Clearance Request Form_SAVE CCO 20325 A1-signed.pdf USCIS SAVE Generic Clearance Request Form IC Document
20325 A1 OMB Mapping Cover SAVE CCO v2.0.xlsx USCIS SAVE Mapping Cover IC Document

Information Collection (IC) Details

IC Title:	USCIS SAVE Call Center Survey	Agency IC Tracking Number:	021

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	021	USCIS SAVE Call Center Survey	2018 021 USCIS SAVE Call Center Survey V.07262018.docx		Yes	Yes	Fillable Printable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 250	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	250	250
Annual IC Time Burden (Hours)	50	50
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
USCIS SAVE Generic Clearance Request Form	1090-0007 Generic Clearance Request Form_SAVE CCO 20325 A1-signed.pdf	09/19/2018
USCIS SAVE Mapping Cover	20325 A1 OMB Mapping Cover SAVE CCO v2.0.xlsx	09/19/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.