Dept of Ed Call Center Questionnaire

American Customer Satisfaction Index "Customer Satisfaction Surveys"

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1090-0007 can be found here:

Documents and Forms

Document Name Document Type
Form 019-20272 A3 Dept of Ed Call Center Questionnaire Form and Instruction
019-20272 A3 Dept of Ed Call Center Questionnaire-019-20272 A3 Dept of ED Call Center Questionnaire_2018_IA 20772.doc Form and Instruction
OMB Mapping Cover ED Call Center_IA 20272 A3.xlsx ACSI Survey 2019 019 Dept of Ed USA Learn Call Ctr IC Document
1090-0007 Generic Clearance Request Form_ED USA Learn Call Ctr 20272 A4-.pdf ACSI Survey 2019 019 Dept of Ed USA Learn Call Ctr IC Document

Information Collection (IC) Details

IC Title:	Dept of Ed Call Center Questionnaire	Agency IC Tracking Number:	019-20272 A3

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	019-20272 A3	Dept of Ed Call Center Questionnaire-019-20272 A3	Dept of ED Call Center Questionnaire_2018_IA 20772.doc		Yes	Yes	Fillable Printable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 250	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	250	250
Annual IC Time Burden (Hours)	50	50
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
ACSI Survey 2019 019 Dept of Ed USA Learn Call Ctr	OMB Mapping Cover ED Call Center_IA 20272 A3.xlsx	10/03/2018
ACSI Survey 2019 019 Dept of Ed USA Learn Call Ctr	1090-0007 Generic Clearance Request Form_ED USA Learn Call Ctr 20272 A4-.pdf	10/03/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.