2019 031 US Mint IVR Continuous

American Customer Satisfaction Index "Customer Satisfaction Surveys"

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1090-0007 can be found here:

Documents and Forms

Document Name Document Type
Form 031-2048A4 2019 031 US Mint IVR Continuous Form and Instruction
031-2048A4 US Mint Call Center (IVR) Questionnaire US Mint Call Center Questionnaire_IA 20248.docx Form and Instruction
1090-0007 Generic Clearance Request Form_US Mint IVR 20248 A4-.pdf 2019 031 US Mint IVR Continuous IC Document
OMB Mapping Cover US Mint IVR Survey IA 20248 A4.xlsx 2019 031 US Mint IVR Continuous IC Document

Information Collection (IC) Details

IC Title:	2019 031 US Mint IVR Continuous	Agency IC Tracking Number:	031

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	031-2048A4	US Mint Call Center (IVR) Questionnaire	US Mint Call Center Questionnaire_IA 20248.docx		Yes	Yes	Fillable Printable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 250	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	250	250
Annual IC Time Burden (Hours)	50	50
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
2019 031 US Mint IVR Continuous	1090-0007 Generic Clearance Request Form_US Mint IVR 20248 A4-.pdf	10/03/2018
2019 031 US Mint IVR Continuous	OMB Mapping Cover US Mint IVR Survey IA 20248 A4.xlsx	10/03/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.