1090-0008 Survey Mapping Document SMART Desktop

1090-0008 Survey Mapping Document SMART Desktop.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document SMART Desktop

OMB: 1090-0008

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Survey: SMART Desktop



 

IA#:



 

Date: 4/3/2020



 





SURVEY TYPE:


 





Survey Q#

Type#

Topic Type

 

1 Model Satisfaction

2 Model Recommend (NPS)

3 Model Site Performance

4 Model Look and Feel

5 Model Navigation

6 Model Site Information

7 Model Brand Confidence

8 Model Return

9 Model Recommend Company

10 Model Primary Resource

11 Custom Primary Reason

12 Custom Primary Reason - Other

13 Custom Accomplish

14 Custom Why Not Accomplish

15 Custom Accomplish Experience

16 Custom Not Easy Accomplish

17 Custom Acquisition Source

18 Custom Acquisition Source - Other

19 Custom Role

20 Custom OE_Role

21 Custom Visit Frequency

22 Custom Search

23 Custom Locate Results

24 Custom No Results

25 Custom Improve





File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-14

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