1090-0008 Survey Mapping Document SAMHSA Store April 2020

1090-0008 Survey Mapping Document SAMHSA Store April 2020.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document SAMHSA Store April 2020

OMB: 1090-0008

Document [docx]
Download: docx | pdf

Survey: SAMHSA Store v2



 

IA#: 30839



 

Date: 4-14-2020



 






SURVEY TYPE:

Website, desktop

 







Survey Q#

Type#

Topic Type

 

1 Model Navigation - Organized

2 Model Navigation - Options

3 Model Navigation - Layout

4 Model Site Performance – Loading

5 Model Site Performance – Consistency

6 Model Site Performance - Errors

7 Model Site Information - Thoroughness

8 Model Site Information - Understandable

9 Model Site Information - Answers

10 Model Look and Feel – Appeal

11 Model Look and Feel – Balance

12 Model Look and Feel – Readability

13 Model Information Browsing – Ability to Sort

14 Model Information Browsing – Ability to Narrow

15 Model Information Browsing - Features

16 Model Satisfaction – Overall

17 Model Satisfaction – Expectations

18 Model Satisfaction – Ideal

19 Model Return

20 Model Recommend

21 Model Primary Resource

22 Custom Frequency of visits

23 Custom Primary interest

24 Custom Personal info for

25 Custom Personal age

26 Custom Personal info topic

27 Custom Personal treatment

28 Custom Personal SA prevention

29 Custom Personal MH illness

30 Custom Personal trauma

31 Custom Personal other info

32 Custom Organization type

33 Custom Organization type Other

34 Custom Professional info for

35 Custom Professional age

36 Custom Professional info topic

37 Custom Professional treatment

38 Custom Professional SA prevention

39 Custom Professional MH illness

40 Custom Professional trauma

41 Custom Professional other info

41 Custom Find info

42 Custom Content satisfaction

43 Custom Improve products

44 Custom Other services wanted

45 Custom Device type

46 Custom Gender

47 Custom Age

48 Custom Education

49 Custom Location

50 Custom State

51 Custom Territory

52 Custom OE_International

53 Custom Living area

54 Custom Ethnicity

55 Custom Race



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-14

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